Knittingtopia

Quality hand knitted and crocheted items.

Maidstone, England | 203 Sales

Knittingtopia

Quality hand knitted and crocheted items.

Maidstone, England 203 Sales On Etsy since 2012

4.5 out of 5 stars
(42)

Shop owner

Contact

Carol

Contact shop owner

Carol

View all 155 items

About

My story

Hello! Thank you for visiting Knittingtopia!
Knittingtopia was born out of a love, no, a passion for yarn craft. I was taught how to knit near 40 years ago by my mother who, was in turn, taught by her mother. All of my four Aunts also knit so there was no escaping it even if i had wanted to!
Hope you enjoy browsing Knittingtopia.

Shop members

  • Carol

    Owner

    Hello. I'm Carol and I've been knitting for 40 years having been taught by my Mum at a very young age. I guess you could say that I'm hooked (excuse the crochet pun!)

Shop policies

Last updated on 04 May, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns

If you are not happy with your item, please get in touch within fourteen days of receipt to arrange a refund. Items will need to be returned at buyers cost, unless misdescribed or damaged.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken. All returns must be received back before any refund will be issued.

Right to cancel ( please read above paragraph as this does not apply to these items)

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days. To exercise the right to cancel, you must inform us of your decision to cancel this contract in writing (email is sufficient)You may use the attached cancellation form, below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Buyer shall send back the goods or without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. Buyer will have to bear the direct cost of returning the goods.

Cancellation form (copy, paste and fill in as appropriate)

To [ insert sellers name, geographical address and email address]

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*]:

Ordered on [date]/received on [date]:

Reason for cancellation (optional):

Name of buyer(s):

Address of buyer(s):

Signature of buyer(s) (only if this form is notified on paper): Date:

[*] delete as appropriate
Payment
PAYMENT
Must be received with 3 days of purchase unless you have previously discussed the matter with me. Paypal preferred.

Any customs charges will be paid for by the customer
Shipping
POSTAGE
Goods will be despatched within timeframe stated on listings.

Items will only be sent to your paypal address so please make sure that this is the correct address. No refunds if wrong address has been provided.
Privacy
I Knittingtopia am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

I am not responsible for any personal data Etsy, PayPal receive. Please view their privacy policy.

More information

Last updated on 30 Mar, 2016
Seller details
Carol Pocknall
8 Harbourland Cottages, Boxley Road, Boxley
MAIDSTONE, Kent ME14 3DN
United Kingdom