PRIVACY
Here at LB Beads we take your privacy seriously and will only use your personal information to administer your account and to provide you with the handmade jewellery you have ordered. LB Beads will not contact you with any marketing materials.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or use my services in any other way through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. Please take a look at the Etsy Privacy Policy to learn more about its privacy practices.
https://help.etsy.com/hc/en-gb/articles/360001027628-General-Data-Protection-Regulation-GDPR-

PERSONAL INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), your name, email address, postal address, and the details of the product that you’re ordering. I do not see any of your financial information. When you order custom jewellery or other item, you may choose and need to provide me with additional personal information either by the options in the listing or by contacting me directly.

WHAT INFORMATION I COLLECT
From the information you give Etsy, I print your name and address to send your order, details which are then deleted. I do not save or keep this information. Your parcel then goes on to Royal Mail. Proof of postage (receipts for accounting records) has only your address and post code, not your name, and I am obliged to keep for 6 years in in line with accounting requirements.

I do not keep a record of this, although it remains in the Etsy system. If you want this information deleted, please contact me and I will get in touch with Etsy about it.

Apart from the purposes outlined above, I do not use your data for anything else.


THE LEGAL BASIS ON WHICH I COLLECT, SHARE AND USE YOUR INFORMATION
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• using the Etsy email system (convo) I will communicate with you about your order and answer your queries to me.
• if necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Delivery services as outlined above.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 6 years.


YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. In the absence of exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


HOW TO CONTACT ME
For purposes of EU data protection law, I, Lolonyo Amegayibor-Bunge, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lolonyo@lbbeads.com, or via convo on Etsy.com.


To view the privacy policies of the third party companies we work with and utilise, please see the links below:
Etsy: https://help.etsy.com/hc/en-gb/articles/360001027628-General-Data-Protection-Regulation-GDPR-
Royal Mail: https://www.royalmail.com/gdpr