LaPepaBoutique

Natural lifestyle products for you and your family ♥

Bristol, England · 565 Sales

LaPepaBoutique

Natural lifestyle products for you and your family ♥

Bristol, England 565 Sales On Etsy since 2013

5 out of 5 stars
(84)

Shop owner

Egle L.

Contact

LaPepaBoutique is taking a short break

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Note from shop owner I am on a short family holiday break and will be back to business on 24/08/2018.
*** You can keep with updates on Instagram @LaPepa_Boutique ***

If you have any queries, please email me at lapepaboutique [!at] gmail.com

Note from shop owner

Last updated on 11 Aug, 2018

I am on a short family holiday break and will be back to business on 24/08/2018.
*** You can keep with updates on Instagram @LaPepa_Boutique ***

If you have any queries, please email me at lapepaboutique [!at] gmail.com

Egle L.

Contact shop owner

Egle L.

Reviews

Average item review
5 out of 5 stars
(84)
View all 84 reviews

Updates

Green Beauty Must Have - Zero Waste Natural Cotton and Linen face scrubbies green_heart great for removing makeup while exfoliating skin herb

About

Shop policies

Last updated on 30 May, 2017
I hope you are very happy with your order. I have made all these items with a lot of love and hope you will love them as much as I do. Feel free to contact me if you would like something custom made. I will come back to you as quickly as I can.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I accept returns and exchanges, but please contact me before returning any items. They must be returned in their original condition and unused.

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Buyers are responsible for return shipping costs. Shipping costs will not be refunded unless there has been an error on my part. Your refund will only be sent once I safely receive the returned items in its original condition.

I don’t accept cancellations, but please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns or refunds for custom or personalised orders.
Payment
Payment is required before your item is made and shipped.
Shipping
Items are shipped within 1 to 3 business days after payment has been cleared for ready to ship items. Custom/Made to Order items will depend on the items. Please see the item description for details, or feel free to contact me.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
During busy holiday seasons, such as Christmas, delivery times will be longer than usual. I will always endeavour to let you know how long I expect delivery to be, and when my last shipping date will be. However, I would always recommend ordering in a timely manner to avoid disappointment.

Please be aware that colours can look different on other monitors or screens. Because of this, I always try to give a colour in the title and description. Please contact me if you have any questions or queries.
Privacy
Due to the new GDPR legislation which comes into effect on 25th May, I, Egle Lenkauskiene, have made some amendments to my privacy policy. These will be added to my terms and conditions - here is a brief summary.

New Privacy Policy
Quintessential crystal suncatchers will only collect basic personal data about you.
This will include your name, email address and postal details.
This is because I need some personal data to be able to process your order.
We will not use your information for any purpose other than discussing and completing your order with you.

I will need to keep copies of your order for a minimum of 6 years for HMRC purposes. Your information will never be sold or given to any third parties (apart from PayPal and courier services). Messages and emails discussing your order will be kept for a maximum of 6 months on an encrypted server, to ensure your privacy and so I have all information to hand in case of a problem with your order. After this time all messages will be deleted.
If you have any concerns or queries about how I store or handle your data please don't hesitate to get in touch.
How to Contact Me – For purposes of EU data protection law, I, La Pepa Boutique, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lapepaboutique [!at] gmail.com.