LedroDesign
Chichester, England |
Announcement Due to the ongoing global pandemic I will temporarily be suspending shipping outside of the UK. If you have any questions or queries please get in touch.
Announcement
Due to the ongoing global pandemic I will temporarily be suspending shipping outside of the UK. If you have any questions or queries please get in touch.
Items
Featured items
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Reviews
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Patricia on 28 Aug, 2020
5 out of 5 starsI received my frosted window stickers really quickly and they are excellent. I have not put them on yet due to a hand injury, but they will be done as soon as I can !
Thank you Ledro your designs and service are great 👍. -
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Kari on 11 Jan, 2021
5 out of 5 starsGreat product! It completed our nursery look and I’ve gotten so many compliments on it!!
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Charde on 27 Nov, 2020
5 out of 5 starsBought for nursery, not used yet but good range of sizes excited to see it finished
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Iesa on 20 Nov, 2020
5 out of 5 starsThe cloud decals arrived fairly quickly considering they were coming from over seas. The stickers look awesome on the wall, and were easy to apply. I was worried they would look shiny on the wall but they are pretty matte. They look so cute on the wall, I can't wait to bring my baby home to this room!
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sneakysheep1 on 04 Nov, 2020
5 out of 5 starsGreat service. My son loves it & has now started to say the word ‘plane’. Every morning he jumps up in his cot to point at it.
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About LedroDesign
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
However we are aware that sometimes things don’t go to plan, therefore if you have any issues with your purchase please get in touch within 14 days of receipt so we can resolve your issue as soon as possible and before you leave feedback.
Please contact us by emailing ledrodesign [!at] gmail.com including your name and order number and the issue you have. If for example the problem is damage during delivery we will also require a photo so please attach this to your email as well.
We will respond within 48 hours to arrange the next step. If a return is required please return it in the original packaging where possible, including your name, order number and reason for the return.
***Please note that all of our products are custom and made to order and some are personalised, so are therefore not eligible for a return and refund unless they are damaged or faulty when received.***
Delivery
All orders outside the UK are shipped using Royal Mails International Standard Service. This service aims to deliver within 5-10 working days but this is only an aim and can sometimes take up to 28 working days. (Please note this is NOT a tracked service - therefore no tracking number will be provided.)
Customs & Import Taxes:
Buyers are responsible for any customs & import taxes that may apply. (Particularly regarding the new Brexit transition) We cannot be held responsible for delays due to customs. We are not liable for any customs or import taxes that may be due, as it is the responsibility of the buyer to be aware of their own countries rules & regulations regarding imports from the UK.
If you choose not to pay any outstanding charges then your items will be returned to us and will not be eligible for a refund, as all of our items are made to order to your specification when ordering.
Additional policies and FAQs
FAQ’s
How long will my order take to arrive?
Orders are shipped 3-5 full working days after payment is received.
UK orders are shipped using Royal Mail First Class so usual arrive the next working day.
Orders outside the UK are shipped using Royal Mail International standard service, which aims to deliver in 5-10 working days. This is not a guarantee however as on the odd occasion they can get held up in custom, which unfortunately is beyond our control. Please also note that this is not a tracked service so we are unable to provide a tracking number, which it states in our shipping policy.
Can I remove my wall stickers and what is the best way to do so?
Yes, these wall stickers can be removed as the adhesive is semi-permanent, therefore once removed they cannot be re-applied. We use vinyl that is manufactured specifically for Wall Art so you shouldn’t have any problem removing them if you follow the guidelines below carefully. Please note however that due to factors beyond our control, such as paint type and temperature changes, we do not 100% guarantee damage free removal.
Removal Guidelines – Carefully heat your wall sticker with a hairdryer to loosen the adhesive. Slowly peel back the wall sticker at a 180° degree angle. If your wall sticker gets stuck, heat a little more. Take care not to over heat the vinyl or burn yourself.
What type of surface can I stick your wall stickers to?
Our vinyl wall stickers are suitable for smooth walls and surfaces. If you have textured walls and an oil based paint the vinyl adhesive will not adhere to this surface. If you are unsure please contact us before you place an order so that we can do our best to advise you. They can be stuck on Mirrors, Glass, Filing cabinets etc but as they have a semi-permanent adhesive they cannot be repositioned or re-applied once removed.
Do you accept returns?
Unfortunately we do not accept returns. This is because every purchase is made to order, to the custom options which are selected when ordering and some products are also personalised. Therefore they are not eligible for a return and refund unless they are damaged or faulty when received. Please see our returns policy for further information.