RetroRuthUK

Retro Ruth

Brighton, England 158 Sales On Etsy since 2010

5 out of 5 stars (47)

RetroRuthUK

Retro Ruth

Brighton, England | 158 Sales

Shop owner

Contact

Ruth

Contact shop owner

Ruth

Announcement    Retro Ruth is open for your vintage pleasure.

Announcement

Last updated on 17 Jul, 2019

Retro Ruth is open for your vintage pleasure.

Reviews

Average item review
5 out of 5 stars
(47)

About

Retro Ruth loves vintage!

Retro Ruth grew from my personal passion for wonderful vintage things. I love sourcing special vintage fashion and homewares, bringing it home and giving it some TLC, then finding new homes for it all. I pride myself on accurate dating and proper condition reports, so you can buy with confidence. Retro Ruth is a member of the Vintage Fashion Guild. Based in Brighton, UK, we ship all over the world.

Shop members

  • Ruth

    Owner

Shop policies

Last updated on 01 May, 2019
Retro Ruth wants you to be happy!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We accept returns! We do ask that you please read the listing carefully and ask any questions before buying, and check measurements for fit. If you need to return something:

1) Please contact me first.

2) Everything must be returned in it's original condition. Clothing will have hang tags attached, removal of these or any sign of use (including smoke or perfume smells) will terminate this refund policy.

3) You must pay for postage to return the item. If you are outside the EU, sorry, outward postage costs will not be refunded.

4) If returning from outside the UK, package must be clearly marked as RETURNED GOODS on the customs form. Otherwise any import charges I have to pay will be deducted from your refund.

5) I can't be responsible for returned items getting damaged or lost on their way back so please use tracked and insured postage.
Payment
Payment due immediately. Please note we are not VAT registered.
Delivery
I send items within 3 days of payment, often sooner.

UK items are sent by Royal Mail or MyHermes. International items go by Royal Mail .

If you have a deadline, contact us before buying to make sure we can meet your needs.

Any customs charges or import duties are paid by the buyer, and are not covered in the shipping charge. Make sure you know your country's import charges. For packages outside the EU we attach a customs form stating the price you paid.
Additional policies and FAQs
VINTAGE CONDITION GRADES

PRISTINE: As new, with absolutely no flaws or wear
EXCELLENT: Previously worn with no notable flaws
VERY GOOD: Previously worn with minimal noted flaws
GOOD: Visible wear, noted flaws, may need light repair
FAIR: Numerous noted flaws, may need repair, may not take repeated wear
POOR/CUTTER: Damaged beyond repair or wear, study piece only

CLOTHING: HOW WE MEASURE AND FITTING ADVICE

I give the garment's measurements, compare these with a similar garment that fits you well to check fit. Clothing needs to be bigger than you are, so allow at least an inch or two for ease of movement in addition to your body measurements, more for coats or loose fitting garments. Feel free to ask for advice.

Measurements are taken with the garment laid flat, and kept 'relaxed' not stretched.

Bust or Chest: underarm to underarm, doubled
Waist: across natural waist/narrowest point, doubled
Hips: measured side to side 8" below waist, doubled
Shoulders: from shoulder seam to opposite shoulder seam, at the top
Sleeve length: from shoulder seam to cuff
Raglan sleeve length: from back of neck to cuff
Sleeve inseam: from underarm to cuff
Bodice length: from back of neck, below any collar, to waist, or as specified
Overall length: from back of neck, below collar, to hem, or as specified

OTHER INFORMATION

Clothes: Larger sizes may be pinned back on the mannequin to show the shape. Full skirts may be shown over a full petticoat. Unless otherwise stated jewellery, belts and other accessories are not included.

Clothing will be either hand-washed or steam-cleaned to freshen when necessary.

We operate from smoke-free home with a cat - though we don't let him near the vintage! Vintage may have traces of odour or pet hair from their previous owners, though anything significant will be pointed out.

Please ask if you have any questions.