LisaJayStudio

Making pretty things from paper. Shropshire, UK.

Bridgnorth, England · 83 Sales

LisaJayStudio

Making pretty things from paper. Shropshire, UK.

Bridgnorth, England 83 Sales On Etsy since 2014

5 out of 5 stars
(17)

Shop owner

Lisa Jay

Contact

Lisa Jay

Contact shop owner

Lisa Jay

View all 38 items

Reviews

Average item review
5 out of 5 stars
(17)
View all 17 reviews

About

making pretty things from paper

Hello, I'm Lisa. I’ve been a lifelong creative and have worked specificity with paper for 5 years.

I live and work in Shropshire and when not in the studio cutting and curling paper I'm enjoying life as a wife and mum, listening to Folk or eating Pick ’n Mix… in no particular order.

Please feel free to request custom orders, I’m happy to work on all kinds of projects — none is too big or small.

You can find lots of information and details about commissions at lisajaystudio.com and to see what I’m making right now, follow me on Instagram @lisajaystudio.

Shop members

  • Lisa Jay

    Owner, Paper Artist

Shop policies

Last updated on 25 February, 2018
Welcome to my paper art studio. All works are handmade by me in the UK.

lisajaystudio.com
hello [!at] lisajaystudio.com
@lisajaystudio

© Lisa Jay

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
I hope you are delighted with your purchase, however if there are any problems with your order, please contact me and I will do my best to help.

Refunds:
I am unable to offer refunds unless items arrive damaged. Please inspect your order when received. If damage occurs during delivery please contact me as soon as possible. No returns are acceptable without prior approval.

Changes/Cancellations:
Please notify me of any changes or cancellation within 48 hours of placing the initial order.
Payment
Full payment through Etsy is required to secure a custom order into my schedule.
Shipping
I aim to make orders as soon as possible and as per each item description. If you need your item to arrive sooner, please get in touch before ordering.

All items are very carefully wrapped and packed and sent recorded delivery via Royal Mail/Parcelforce, depending on size and destination. You will receive a tracking notification once your item has been shipped. Please note, a signature will be required on delivery.

Buyers are responsible for any/all duties and customs charges that may be incurred when shipping overseas.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
For purposes of EU data protection law, I, Lisa Jay, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lisajaystudio.com.