LittleBrownDogUK

Bespoke wooden wedding cake toppers & peg doll supplies

Leek, England · 1363 Sales

LittleBrownDogUK

Bespoke wooden wedding cake toppers & peg doll supplies

Leek, England 1363 Sales On Etsy since 2011

5 out of 5 stars
(300)

Shop owner

Susan

Contact

Announcement   Hand painted wooden artwork, family portraits, custom wedding cake toppers & peg doll supplies from a little rural studio in Staffordshire. ***Custom orders fully booked into Summer 2018.

I'm fully booked for custom orders this summer. There is diary space for celebration dates from October onward. If you are interested in custom figures please get in touch as early as possible! Already taking bookings for 2019!

All images and items are Copyright © 2018 Susan Coates and the Little Brown Dog Workshop

Announcement

Last updated on 04 Jun, 2018

Hand painted wooden artwork, family portraits, custom wedding cake toppers & peg doll supplies from a little rural studio in Staffordshire. ***Custom orders fully booked into Summer 2018.

I'm fully booked for custom orders this summer. There is diary space for celebration dates from October onward. If you are interested in custom figures please get in touch as early as possible! Already taking bookings for 2019!

All images and items are Copyright © 2018 Susan Coates and the Little Brown Dog Workshop

Susan

Contact shop owner

Susan

View all 55 items

About

Hand painted wooden artwork, wedding decorations, custom cake toppers and peg doll supplies from a little rural studio in Staffordshire, England

The Little Brown Dog Workshop was originally named after the little cross-breed dog we had when we were children. We adored her. She used to burp so loudly after her dinner that we all used to line up to hear the performance. Now, after many years of travelling and a number of cherished dogs later, the Workshop is settled in the steeply wooded countryside of the Churnet Valley in the Staffordshire Peak District.

The space overflows with paint and brushes, fabric, ribbon, pegs, wood and bits of stuff. Most things I make include drawing or painting, fabric, wood and embellishment, using a mixture of upcycled, new and vintage materials.

My style leans towards folk art and many designs are inspired by nature and things made miniature. There are lots of hand painted things including wedding sets and family portraits. If you were to have a fossick around (you'd be welcome) you might also find garlands of wooden hearts and fabric, rag wreaths, hand made decorations and little paintings and prints alongside lots and lot of very small people.

A love of children's illustration, micro nature, and the inability to lose a child-like hope that communities of tiny creatures exist somewhere in the undergrowth mean that little wooden figures have a special charm. From chunky people in felted and embroidered coats, to Christmas angels and elves, to elongated traditional dolly pegs with teeny, tiny heads, painted figures and modern portraits - they are all here.

I sell supplies, kits and painted seasonal decorations through to ready-made one-of-a-kind dolls, and custom dolls for special occasions. We are planning on enough studio space for classes right here eventually.

A lot of what I paint are custom figures for special occasions. Whilst quick workshop sessions and peg parties gleefully take advantage of every glue and sticky tape shortcut known to man, the custom figures are sanded, painted, sanded and painted in multiple, time-consuming layers and fine detail. It becomes a sort of meditation to lay the brush strokes down.

I still love making them after many years and I am still ridiculously delighted to 'meet' every customer when they get in touch and send their photos through. Its a joy to be a little part of their important occasions. I hope that the figures I send back will make them happy, raise smiles of recognition and be family keepsakes for many years to come.

Shop members

  • Susan

    Owner, Maker, Artist

Shop policies

Last updated on 26 April, 2016
Hi there,

Thanks for visiting the Little Brown Dog Workshop! I really enjoy crafting these handmade and folk art items, and get a buzz out of helping other people to do the same through workshops and supplies.

If you might be interested in a custom project I'd be happy to have a chat about it, and I am also happy to give advice to help you with your own project. If you are making your own peg dolls or wood doll cake toppers you might like to look at the blog at http://www.http://littlebrowndoguk.blogspot.co.uk/ where there are downloadable resources and information available.

You can always email me using the Etsy messaging system or via susan [!at] littlebrowndog.co.uk

Part of the fun of this business is sending out little parcels that make people happy. I know that recommendations from satisfied customers is the best way to build my business and if you have any questions I will always do my best to help.

Susan

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
RETURNS
If an item is unused and in its original condition you can return it to us for any reason, up to 14 days after you receive it. You will need to pay the return postage and the cost of any other charges incurred in returning the goods.

A refund will be made to you within 14 days of receipt of the returned items, providing they are returned in good order and in the condition in which they arrived. Please obtain proof of postage from the Post Office or your local postal service when you send the goods back to us, and keep the copy in case there is a problem with the post.

This does not apply to custom orders (personalised or bespoke products).

I am very careful about the quality the products I make and the craft supplies I sell, but if there is a problem with your order, or an item is faulty, please get in touch. I will offer a replacement if possible or you are entitled to a full refund or replacement.

If a custom item has been made according to an agreed custom specification and sent out to you, it is not usually possible to offer a refund.

CANCELLATION
If you wish to cancel an order for supplies or a ready made item, you may do so. Please email to let me know. If the item has already been sent out, I will refund the purchase price and the initial cost of postage within 14 days of you returning the item in good order.

You may also cancel a custom order if you wish to do so, if it has not been made. A non-refundable deposit is always taken on custom orders This reflects the work that has to be done to plan the details of a custom item before it is made. If you cancel your order before the item is made, we will refund the purchase price, less the amount of the non-refundable deposit.

If a custom item has already been made, according to an agreed custom specification, it is not usually possible to offer a refund.
Payment
PAYMENT

Payment must be made in full at the time of purchase.

For custom orders, payment includes a non-refundable deposit,

The Little Brown Dog Workshop is not VAT registered and our prices do not include VAT. The price of the product does not include delivery, but the cost of delivery is clearly shown with the product information. The total price you will pay is the cost of the item plus the delivery charge.


CANCELLATION
If you wish to cancel an order for supplies or a ready made item, you may do so. Please email to let me know. If the item has already been sent out, I will refund the purchase price and the initial cost of postage within 14 days of you returning the item in good order, so that it can be listed for sale again.

You may also cancel a custom order if you wish to do so, if the item has not been made. A non-refundable deposit is taken on custom orders and a full refund cannot be made. The non -refundable deposit reflects the preparation and planning work that we need to do for a custom order before the items is made for you.
Shipping
DISPATCH TIMES FOR SUPPLIES AND READY MADE ITEMS

I will usually post your order within 1-3 working days of your payment clearing. If I expect it to take longer, there will be a special note on the listing to let you know.

Custom orders are booked into the diary and may take many weeks to make, which often includes time to find out about you, sending design sketches for approval, etc. as well as time for making.


DISPATCH TIMES FOR PERSONALISED AND CUSTOM ITEMS

For personalised or custom orders, the dispatch time will be agreed with when the order details are confirmed.

Because these figures are unique and custom made just for you, I reserve time for you in my diary - order slots can get filled up so if your celebration is in the next 8 weeks, please send a message first so we can confirm there is an order slot free. * If you have not been given a confirmed order slot I may not be able to accept your order *


PACKAGING

Our handmade products and craft materials are sent to you wrapped in tissue paper and safely enclosed in a bubble-pack or box. Please remember many of our packages wil not fit through letter boxes.

Personalised peg dolls and cake toppers are boxed for postage. In some cases, small items like mini-flags or bunting are packed separately within the box so that they remain flat during transit, so please take care when unpacking your parcel.


STANDARD SHIPPING

Postage times are in addition to Dispatch times (please see DISPATCH, above)

Most parcels are sent using Royal Mail First Class or International Standard post. Proof of postage is obtained but tracking is not available with this postal service.

Custom handpainted orders are sent using a tracked postal service.

Customs or overseas postal services may delay deliveries and delivery times may take longer at busy times like Christmas. The buyer is responsible for paying any duties and/or customs fees that may be incurred by their destination country.

UK - orders are sent by Royal Mail 1st Class - usually 1-3 days for delivery
EU Europe - Normally 5-10 working days, but please allow at least 2 weeks.
USA / Canada / Australia / other parts of Europe - Please allow at least 3 weeks for delivery.
Other areas of the world - Please allow up to 4weeks for delivery.


COURIER SHIPPING

If you wish to arrange courier or expedited shipping, please send me a message. I will give you a quote for the cost and set it up the top-up cost (the cost over and above normal postage) as a custom order item if you wish to go ahead.
Additional policies and FAQs
ORDERS

I de-list sold items from the Etsy site as sson as possible, but it in the rare instance that an item has sold elsewhere just before you make your order, it may not be possible to accept your order (many of our products are one of a kind, or produced in small quantities from limited amounts of materials) or to fulful your order within the ususal timescale (for instance, if a really large order has reduced stock levels).

In this case, I will get in touch to see if you would like a similar, substitute item (if available, for one of a kind or short run products) or would like to wait for new stock to come in (for supplies and materials).

It is also possible that we may not be able to accept an order for a customised item if we don't have a making slot and could not produce it in time before the date you require it.

If I am unable to accept an order I will of course refund any money that you have paid as soon as possible and no later than 14 days from the date of your order.


COPYRIGHT
All material is copyright Little Brown Dog Workshop. This includes designs, doll appearance, graphics, logo, appearance, images, illustrations, tutorial materails, downloadables, photographs, etc.

Our work may not be shared or redistributed. You may not use it in ways that infringe copyright so you are not permitted to duplicate, copy, sell, modify or otherwise exploit the content, or to claim the work as your own, or as your own design.

You may share product images on sites such as Pinterest, providing you give proper attribution, so that others can see that the product was made at the Little Brown Dog Workshop. You are not permitted to use images or other materials in a commercial capacity unless permission has been sought and agreed with us in advance.

More information

Last updated on 28 Apr, 2017
Frequently asked questions

Do you do custom orders?

Yes! Little Brown Dog's custom painted items are carefully detailed to look like you. You can be painted wearing any outfit you like, whether that is wedding outfits, gardening clothes, Tudor historical dress or work wear.

I don't paint licensed designs such as Superman or Spiderman as these are subject to copyright (unless the figure is of you wearing your own superhero or character costume).

Any set you see can have extra figures added. Just message me if you'd like to ask about a custom order!

How do I book a custom order?

The figures are unique and hand painted just for you. I reserve time for you in my diary, which gets very booked up especially from March to October.

.... If your wedding is less than 8 weeks away please message me before buying, just to check there's an order slot free.

.... If your wedding is more than 8 weeks away you can either drop me a line or buy the listing for a booking deposit at https://www.etsy.com/uk/listing/249299963/custom-figure-booking-deposit

I ask for the balance of payment, less your deposit at the time your figures are ready to post out to you.
Edit

Next steps for custom orders

When your custom order is booked in I will email you some questions so you can tell me what you would like your figures to look like. Most of the questions can be answered with photos, magazine clippings, etc. and I can composite your look from more than one picture.

After you send your details back, I will email a simple sketch design, ok it with you (by email) and let you know when your decorations will be complete.

The figures are sent out via Royal Mail 'Signed For' service [if you are in the UK] and I will get in touch about posting arrangements before sending the parcel so that you can arrange for someone to be in to sign for it.
Edit

I'd like small/large packs of peg doll parts

I don't want a whole pack - can I just order part of a pack?
... Our peg doll blanks are sold in the smallest 'economic' pack size so I'm afraid I don't split them or supply smaller quantities.

I want more shapes or a mix that isn't shown in your store
... If you want a large order or custom mixture of parts (more than a single pack size) please get in touch. I offer discounts for large orders.

Seller details
Susan Coates
The Mount
FROGHALL, Staffordshire ST10 2HH
United Kingdom