LondonHouseYarns

Hand dyed yarns

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Announcement    FOR A FULL RANGE OF COLOURWAYS, OFFERS AND CHEAPER SHIPPING, PLEASE VISIT OUR WEBSITE: www.londonhouseyarns.co.uk

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If you wish to protect your order from loss/damage in the post please select a tracked and signed delivery service, orders lost during standard delivery will not be automatically replaced/refunded.

If buying a Pre-order/Dye to order and an in-stock item, all items will be posted together unless they are checked out separately. Parcels are not automatically tracked and insured, please upgrade your shipping option if you would like tracking and insurance, as I will not be held responsible for lost parcels as I always obtain proof of postage.

Announcement

Last updated on 07 Oct, 2020

FOR A FULL RANGE OF COLOURWAYS, OFFERS AND CHEAPER SHIPPING, PLEASE VISIT OUR WEBSITE: www.londonhouseyarns.co.uk

~ ~ ~ ~ ~ ~ ~ ~ ~ ~

If you wish to protect your order from loss/damage in the post please select a tracked and signed delivery service, orders lost during standard delivery will not be automatically replaced/refunded.

If buying a Pre-order/Dye to order and an in-stock item, all items will be posted together unless they are checked out separately. Parcels are not automatically tracked and insured, please upgrade your shipping option if you would like tracking and insurance, as I will not be held responsible for lost parcels as I always obtain proof of postage.

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Steph

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Steph

Reviews

Average item review
5 out of 5 stars
(316)

About LondonHouseYarns

Sales 709
On Etsy since 2015

Shop policies

Last updated on 25 March, 2019
Welcome to London House Yarns!
All of my yarns are hand dyed by me, on the coast of Pembrokeshire, South Wales.
To see our full range of Colour-ways please visit: www.londonhouseyarns.co.uk

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are not happy with your purchase please contact me and we can work out something that works for both of us. Refunds and exchanges are dealt with case by case.
Delivery
I will ship all in-stock items within 3-5 business days of payment.
Pre-orders and Dyed to Order items ship in 4-6 weeks. Custom orders by agreement

Please note: uninsured parcels will not be replaced if lost in the post.

Please remember I have no control over the postal system and delays do happen, if your order has failed to arrive please first check that it has not been left at your local post office or with a Neighbour. Please consider having your order tracked, as I take no responsibility for lost parcels. I put considerable time and effort into dyeing my yarn and do my best to offer low prices, so I therefore cannot be expected to also compensate uninsured parcels.
I take no responsibility for customs charges or taxes.
Additional policies and FAQs
As is the nature of hand dyed yarns, no two skeins will ever be exactly the same even on repeatable colourways or skeins dyed at the same time.

More information

Last updated on 12 Apr, 2016
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