LunaLotusUK

Celestial accessories and clothing ★

Gloucester, England
|
| 3,903 Sales | 5 out of 5 stars 5 out of 5 stars

LunaLotusUK is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ☀ http://lunalotus.co.uk/ ☀

Luna Lotus is a one woman clothing, accessories and home decor company creating out of this world products. All of our work is hand drawn and screen printed on to a wide array of products for cosmic creatures!

Let's be friends on social media! I love to see customers enjoying their purchases so be sure to tag any photos you post of your new treats with #lunalotusuk! :)

Instagram: @lunalotusuk https://www.instagram.com/lunalotusuk/
Twitter: @lunalotusuk https://twitter.com/lunalotusuk
Facebook: https://www.facebook.com/lunalotusuk
Tumblr: http://lunalotusuk.tumblr.com/
Pinterest: https://uk.pinterest.com/lunalotusuk/

Announcement

Last updated on 12 Jun, 2022

☀ http://lunalotus.co.uk/ ☀

Luna Lotus is a one woman clothing, accessories and home decor company creating out of this world products. All of our work is hand drawn and screen printed on to a wide array of products for cosmic creatures!

Let's be friends on social media! I love to see customers enjoying their purchases so be sure to tag any photos you post of your new treats with #lunalotusuk! :)

Instagram: @lunalotusuk https://www.instagram.com/lunalotusuk/
Twitter: @lunalotusuk https://twitter.com/lunalotusuk
Facebook: https://www.facebook.com/lunalotusuk
Tumblr: http://lunalotusuk.tumblr.com/
Pinterest: https://uk.pinterest.com/lunalotusuk/

Items

3903 Sales

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Ella Daniel-Lowe

Contact shop owner

Ella Daniel-Lowe

Reviews

Average item review
5 out of 5 stars
(904)

About LunaLotusUK

Sales 3,903
On Etsy since 2016

The Evolution of Luna Lotus

Luna Lotus is a one woman clothing, accessories and home decor company creating out of this world products!

I was taught to sew and draw as a child by my mum and these soon became my favourite activities. Luna Lotus was born out of this love for design and creativity in early 2016. In April 2017 I was selected as the winner of the national Tomorrow's Talent design competition to create a range of products with the retailer Fat Face.

All of the designs sold by Luna Lotus are hand drawn and screen printed on to a wide array of products for lovers of the cosmic world who want to express their individuality through their clothing and home furnishings. Luna Lotus is an ecologically conscious company that strives to use eco and ethically friendly materials and practices to produce our products wherever possible.

Please visit our website for more information on our custom and design services:

http://www.lunalotus.co.uk/

Follow @lunalotusuk on social media to get sneak previews of new items and behind the scenes photos from the shop! I love to see customers enjoying their purchases so please tag any photos of your new treats with #lunalotusuk!

Instagram: @lunalotusuk https://www.instagram.com/lunalotusuk/
Twitter: @lunalotusuk https://twitter.com/lunalotusuk
Facebook: https://www.facebook.com/lunalotusuk
Tumblr: http://lunalotusuk.tumblr.com/
Pinterest: https://uk.pinterest.com/lunalotusuk/

Shop members

  • Ella

    Owner

    Hi, I'm Ella! :) I am an artist and designer based in Gloucestershire, England. I love bright colours and unusual inks! I am inspired by my favourite things - space, plants and animals! ☀ http://lunalotus.co.uk/ ☀

Production partners

  • Laser Cutter

    London, England

    I work with a laser cutter to create shiny acrylic jewellery and decorations!

  • Patch Embroidery Company

    Norwich, England

    I work with an embroidery company based in the UK to bring my embroidered patch designs to life!

  • Patch Production Company

    Bristol, England

    Patch producer that brings my designs to life as woven and embroidered patches!

  • Printed.com

    London, England

    Printed print the sticker sheets and packaging that I design for my products in London, England!

Shop policies

Last updated on 10 May, 2022
Welcome to the Luna Lotus Etsy shop!

Luna Lotus is a design-led clothing and homeware company providing bespoke products inspired by the natural and celestial world. All of our work is hand drawn and screen printed on to a wide array of products for lovers of all things related to space and nature.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If there are any problems or you are unsatisfied with your order please get in touch and I will do everything I can to ensure that you are happy with your shopping experience. :)

If you wish to return or exchange an item the buyer is responsible for postage, if there is an issue with you order please get in touch and I will help you asap. :)
Payment
Luna Lotus accepts direct payment, PayPal and Etsy gift cards! :) Please get in touch if you have any queries about payment and I will be happy to help.
Delivery
All items are hand made and shipped from the UK. Ready made items will be despatched after payment, within the despatch time stated on the item listing (please see specific listings for more shipping information).

All UK orders are shipped by Royal Mail 2nd Class should arrive within 3-5 business days of shipping.

International orders are shipped with Royal Mail AirMail, please contact me if you would like tracked and signed postage and I can arrange this for you.

Please note that the payment of any customs fees are the responsibility of the customer. I am not responsible for any delays caused by customs.
Additional policies and FAQs
If you would like to request a whole sale price list, custom order or even just chat about ideas please message me using the contact button or email me at : hello[at]lunalotus.co.uk and we can work something out! :)

Follow @lunalotusuk on social media for sneaky peeks behind the scenes, previews of new products, competitions and more fun!
Privacy
This privacy policy details how and when I collect, use and share information when you place an order with me, contact me or use my services through Etsy.com or it's related sites and services.

It does not apply to to the pracitices of third parties I do not control or own, including Etsy and any third parties you may access via Etsy. You can read the Etsy privacy policy to learn more about their specific privacy practices.

Information I Collect

To fulfil your order you must provide me with information (that you will have authorised Etsy to provide to me) including your name, email address, postal address, payment information and details of the product that you are ordering. You may also choose to provide optional additional personal information for a custom order if you contact me directly.

Why I Need Your Information and How It Is Used

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers and its sercurity is very important to me. You information may be shared in extremely limited circumstances, as follows:

- ETSY: Information is shared with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- SERVICE PROVIDERS: I utilise certain third parties to provide services and functions to my business, namely delivery provider Royal Mail. I will share your personal information with these service providers, but only to the extent strictly necessary to perform these services.
- BUSINESS TRANSFERS: If I sell or merge my business I may disclose your information as part of that transaction, only to the extent permitted by law.
- COMPLIANCE WITH LAWS: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my privacy policy. However, I may also be obligated to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your data for the following time period - 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Cotnact Me

For the purpose of EU data protection law, I, Ella Daniel-Lowe am the data controller of your personal information. If you have any questions or concerns you mail contact me at any time at hello [!at] lunalotus.co.uk

More information

Last updated on 12 Nov, 2017
Seller details