LyraandCo

Products for Journal Keepers,Planners and CreativeMinds

Lendalfoot, Scotland | 10063 Sales

LyraandCo

Products for Journal Keepers,Planners and CreativeMinds

Lendalfoot, Scotland 10063 Sales On Etsy since 2015

5 out of 5 stars (4057)
Jane Williams

Contact shop owner

Jane Williams

View all 90 items

Announcement    Welcome to my shop xx All items now ready to ship ( so please be aware limited stock now carried and many items will now be OOAK or Limited Edition items. I no longer take custom orders Thanks xx

Announcement

Last updated on 07 May, 2019

Welcome to my shop xx All items now ready to ship ( so please be aware limited stock now carried and many items will now be OOAK or Limited Edition items. I no longer take custom orders Thanks xx

Reviews

Average item review
5 out of 5 stars
(4057)
  • ladyandbirddesigns on 22 May, 2019

    5 out of 5 stars

    Such a lovely seller! My product was beyond all expectations - so beautiful and made of a really high quality. Can't wait for an excuse to order again now ;D

  • jdentonb1 on 22 May, 2019

    5 out of 5 stars

    This beautiful cover fits my Trigg Life Mapper perfectly. Jane was so helpful and patient. Thank you Jane.
    A wonderful shop.

  • jdentonb1 on 22 May, 2019

    5 out of 5 stars

    Thank you Jane, fits my passion planner perfectly. Well made, not my first purchase from this shop and won't be my last. Arrived safe and sound.

View all 4057 reviews

Updates

New Ready to ship B6 size fabric Travellers Notebooks now in shop
Personal Sized Zip pouch for Ringed Planner
New Leather Travellers notebook sets now available in store
View all 20 updates

About

Shop members

  • Jane Williams

    Owner

Shop policies

Last updated on 07 May, 2019
Please follow us on Instagram @lyraandco

All products in 2019 are Ready-to-Ship.

All New Shipping for 2019 - Please ensure you read about all shipping changes BEFORE purchase - I ship Monday to Friday

Please allow 72 hrs for convo , messages send Friday evening till Monday morning will be read upon end of weekend

Please read item description and FAQ for sizing information.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within:  4 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Shipping fees for returned items are payable by buyer. Items need to be sent with signature delivery confirmation and refund given upon recipt of items.
Payment
Lyra and Co excepts all payments offered on the Etsy platform.

PLEASE READ BEFORE PURCHASE

All items purchased via PAYPAL platform will mail next day excluding weekend. If paying by echeque , these items will only ship when payment clears. I will however reach out to buyers if payed by echeque to confirm this is the method they wish to pay.

Items purchased through Etsy will not ship until payment has cleared, Etsy does not pay UK sellers immediately and payment can take from 5 - 7 days to reach our bank account. For this reason any items purchased via Etsy will automatically have there shipping date updated to reflect this. To ensure you get you items as quick as possible PAYPAL payment are advised.

PAYPAL and ETSY payments are both covered by Etsys buyer protection.
Shipping
DOMESTIC SHIPPING (UK)

All UK packages are shipped Royal Mail - Signed for 1st Class

Upgraded next day by 1.00PM is avaliable for a extra fee - Orders need to be placed via Paypal(NOT ETSY - please see payment information fro reasons) before 12.00 on Friday. (not avalable for Satuday and Sunday dispatch) any item purchased Saturday/Sunday with upgrade will ship Monday for Tue delivery.

It is buyers responsibility to check package updates online direct link below - packages do need a signature to be delivered , buyers are responsible to rearrange delivery direct with Royal Mail if not avalable to sign for.

https://www.royalmail.com/track-your-item#/

INTERNATIONAL SHIPPING

All standard shipping is now Royal Mail Tracked/ Insured and signed for (Royal Mail provide tracking until item leaves UK a majority of countries provided tracking when then item has left UK but some do not and only update when item is signed for ) direct link to tracking page below

https://www.royalmail.com/track-your-item#/

Shipping to many international countries takes time (upto 35day) and if you wish to get your item quick I now offer a courier upgrade dependant on destination country , this is delivered from 2 - 5 days work days) These are booked via a shipping broker so couriers used will vary all come tracked and insured and need signature to deliver.


Missing/Delayed Packages -

US / Canadian and Australian customers please be aware of shipping times before purchasing if you are not prepapered to wait out the 35 days you need to upgrade your shipping to courier.

Standard Royal Mail shipping items are not classed as lost until 14 days - domestic . 35 days - has passed.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a customisation, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

*as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Janer Williams, am the data controller of your personal information. If you have any questions or concerns, you may contact me at janewilliamsdesign [!at] hotmail.co.uk Alternately, you may mail me at: Jane Williams - Little Bennane Farm - Ballantrae - Girvan - Ayrshire - KA260LE

More information

Last updated on 11 Jan, 2019
Frequently asked questions
Care instructions

Each one of our fabric covers has been made to be machine washable. Remove elastics and place in the washing machine on a low heat , remember to only put dark cover in with dark colours and visa versa with light colours. Dry flat and steam iron when dry and restring elastics when finished.

Custom and personalised orders

Custom orders open on a monthly basis but be aware they fill fast - as the day these open will differ any updates to when these slots reopen will be on my announments ( top of page ) and also on my Instgram feed @lyraandco

Gift wrapping and packaging

Lyra and Co's covers make great gifts and I would be happy to add gift wrapping and a message to your order just drop be message with the details after purchase.

Wholesale availability

I am available for wholesale orders , please contact me for details.

What is different about Lyra and Co's covers ?

When I first started using the traveller notebook system I wanted a cover which was more fun and personal than leather, but after buying a few I found them not suitable for everyday use. They were either soft and floppy which caused my notebooks to become damaged or firmer but they creased when folded which drove me crazy . After many months of trial and error I came up with the perfect mix a soft layer and a hard layer which protect your notebooks.

Sizing details

Fabric Tn as follows

Pocket/Passport/Field Note standard will hold up to 6 - 3.5 x 5.5 inch notebooks (Eg small Moleskine cashiers or passport Midori)

EW Pocket/Passport/Field Note will hold up to 10 - 3.5 x 5.5 inch notebooks (Eg small Moleskine cashiers or passport Midori)

Personal Size will hold up to 6 3.75 x 6.75inch notebooks
EW Personal Size will hold up to 10 3.75 x 6.75inch notebooks

Regular Size will hold up to 6 - 8.5x4.5 inch notebooks (Travelers Size Midori Notebooks) Regular Ex Wide 10 inserts

My A5 fits upto 6 ( A5 inserts May Design Notebooks and Large Moleskine Cashiers ) Extra Wide upto 10


Hobonichi covers fit with cover on cover.

Seller details