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Reviews
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Amanda on 10 May, 2024
5 out of 5 starsVery impressive with the quality of the books! Perfect and cute designs! Great communication from the seller! Will purchase again!
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Amanda on 10 May, 2024
5 out of 5 starsVery impressive with the quality of the books! Perfect and cute designs! Great communication from the seller! Will purchase again!
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Nadia on 09 May, 2024
5 out of 5 starsThank you so much for our book! It's made so well! Absolutely perfect for my nephews birthday
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cdelbando on 08 May, 2024
5 out of 5 starsThe book is really good. The illustrations and things are really cool.
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Lisa on 09 May, 2024
5 out of 5 starsBeautifully made book seller very helpful as I messaged before I bought and she advised me
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Jessica on 08 May, 2024
5 out of 5 starsSo cute! Seller had a printing location close to where I live, so the book was delivered way quicker than expected! Great quality and beautiful art. I can't wait to gift this book :) I will definitely order again in the future.
About ManimalTales
Personalized Books for all ages and occasions!
Shop members
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Sue Donhym
Owner
Sue started writing children's books after the birth of her first child. She loved the idea of personalizing books to empower children and make them the heroes of their own stories. So she did!
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Anisha
Assistant
Production partners
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- a printer in the US
Rochester, NY
Prints all my personalized books and ships them directly from their facilities.
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- a printer in the UK
Leeds, England
Prints my books and ships them directly from their facilities.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
🚚 Processing and Shipping 🚚
We print all books within 3-4 business days. The shipping time depends on where you are and how far away our closest printer happens to be, as well as the shipping method you have chosen. We have printers in the US, UK and India, and below are estimated delivery times for delivery based on region:
📦 USA: 3 to 8 business days (via USPS)
📦 United Kingdom: 2 to 3 business days (via Royal Mail)
📦 Europe: 4 to 10 business days (via DeutschePost)
📦 India: 3 to 4 business days (via BlueDart)
📦 Rest of the World: 7 to 20 business days (depending on location) (via
DeutschePost / DHL)
📲 Order Tracking 📲
You will be notified with the tracking details when the book has been sent out for delivery. We provide tracking details for books shipped in the US. In the UK we ship via Royal Mail who provide only delivery confirmations (not delivery tracking). International orders are shipped via DHL, who provide only partial tracking.
💲 Our Refund/Return/Cancellation Policy 💲
💵 Refunds: In the unfortunate event that your book arrives damaged or is lost in transit, we offer the option to either refund your purchase or replace the book according to your preference.
❌ Cancellation: Unfortunately, orders cannot be canceled once they've been sent to the printer. Books are typically sent to the printer a few hours after the order is placed, and if you do message us in that time, we can cancel the orders, but not once they have been sent to the printer.
↩️ Return: We do not accept returns because each book is uniquely personalized for you. If you encounter any issues, please contact us for personalized assistance.
🖋️ Personalization 🖋️
Personalizing your book is easy! Each book's description includes a set of personalized details we need. Please enter this information in the “Add your personalization” field on the product listing page. Dedications (personal messages you wish to be printed inside the book) can be left in the “Notes to Seller” field during checkout, or in the “Add your personalization” field itself. If you are ordering multiple books, its probably better to enter the message in the “Add your personalization” field.
📒 Providing your information for your order 📒
We expect each order to have all the information required to personalize the book. If any information is missing, we will contact you a few times to get the info or use our best efforts to intuit what the missing information may be, or may leave it blank if it is not a required personalization detail.In the event the information is missing and is required to make the book, and we have not heard back from you after reaching out, we will cancel the order and refund you the full amount since we will not be able to make the book.
📩 Additional queries 📩
If you have any questions, concerns, or special requests, you can contact our customer service team through the Etsy messaging system. You can also email us at info@manimaltales.com.