MantaMakesLtd

Rustic Design & Illustration on Wood decor & keepsakes

Ringwood, England On Etsy since 2015

31,701 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

MantaMakesLtd

Rustic Design & Illustration on Wood decor & keepsakes

Ringwood, England | 31,701 Sales

Announcement    - DELIVERIES DURING COVID-19 - : If ordering from outside the UK, please bare in mind that due to the pandemic international deliveries are SEVERELY DELAYED. Please leave a minimum of 1 month for your order to arrive. We can offer upgraded courier shipping, please message us to arrange this BEFORE placing your order.

Some UK deliveries are also experiencing delays, so please allow 7 days from dispatch before messaging us about your order. If you need something in the next week, please message us BEFORE placing your order to arrange this.

***

Welcome to MantaMakesLtd your home for wooden accents, décor, and gifts. With an emphasis on high quality components, quick turnaround, and elegant designs we are proud to offer you a wide variety of wedding favors and event accents.

If you are looking for unique favours or gifts we can work with you to create something truly exceptional. All of our products are expertly made with real wood, jute twine, and embellishments hand selected to add charm to each theme.

No matter the occasion, whether it is for a wedding reception, bridal shower, baby shower, or other special event we will lovingly create decorations and accents to match your personality.

We engrave and cut natural wood products, so we take time to select grains that show the engraving to its best standards. As wood does have a smell please bare in mind any purchases may smell after being contained inside packaging to yourself.

Announcement

Last updated on 28 Aug, 2020

- DELIVERIES DURING COVID-19 - : If ordering from outside the UK, please bare in mind that due to the pandemic international deliveries are SEVERELY DELAYED. Please leave a minimum of 1 month for your order to arrive. We can offer upgraded courier shipping, please message us to arrange this BEFORE placing your order.

Some UK deliveries are also experiencing delays, so please allow 7 days from dispatch before messaging us about your order. If you need something in the next week, please message us BEFORE placing your order to arrange this.

***

Welcome to MantaMakesLtd your home for wooden accents, décor, and gifts. With an emphasis on high quality components, quick turnaround, and elegant designs we are proud to offer you a wide variety of wedding favors and event accents.

If you are looking for unique favours or gifts we can work with you to create something truly exceptional. All of our products are expertly made with real wood, jute twine, and embellishments hand selected to add charm to each theme.

No matter the occasion, whether it is for a wedding reception, bridal shower, baby shower, or other special event we will lovingly create decorations and accents to match your personality.

We engrave and cut natural wood products, so we take time to select grains that show the engraving to its best standards. As wood does have a smell please bare in mind any purchases may smell after being contained inside packaging to yourself.

Items

31701 Sales
 

All Items

Samantha Riley

Contact shop owner

Samantha Riley

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About MantaMakesLtd

Sales 31,701
On Etsy since 2015

A lifelong dream.....

MantaMakesLtd, otherwise known as Manta Makes Limited, was born in August 2015 after a lifetime of preparation. I have always been artistic and creative, and while my interests are varied I found that my true passion is wood working and accent creation.

MantaMakesLtd offers a wide variety of wooden gifts, accents, and decorations and offers personalization and customization so you can add your personality.

Our business name was actually inspired by a lifelong dream of my partner. For as long as he could remember, he wanted to swim in the ocean with Manta Rays. In 2013, we went to Hawaii and his dream was realized. It was at that moment, when I saw his happiness shining through, I realized how powerful dreams were. I have dedicated myself to the pursuit of dreams and it is my goal to make each and every one of my customers as happy as my husband the day he achieved his.

MantaMakesLtd is unique in that we have an exceptionally quick turnaround time without sacrificing quality or customer service. This allows us to offer modern designs in an extremely accessible and affordable manner resulting in some of the happiest customers around. If you would like to learn more about our business, see behind the scenes photographs, or be the first to know about promotions you can follow us on our social media platforms:

www.facebook.com/mantamakes
www.twitter.com/mantamakes
www.mantamakes.com

Shop members

  • Samantha Riley

    Owner, Creator

    I do a bit of everything here!

Shop policies

Last updated on 28 August, 2020
Thank you for taking the time to read over the policies for my shop, MantaMakesLtd.

Here you will find my policies regarding payment, shipping, refunds and exchanges, as well as additional information such as my business hours.

I am pleased to offer you a wide selection of high quality wooden accents and decorations including our best-selling oak finished wood products.

I am available if you have a question that is unanswered by my current policies so please feel free to message me directly.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
MantaMakesLtd reserves the right to evaluate all refund/exchange requests on a case by case basis. Due to the custom nature of many of my products, refunds/exchanges are not offered for those products unless an error was made by MantaMakesLtd in production.

Examples of circumstances that do not qualify for refunds/exchanges include (but are not limited to):

Incorrect spelling within an order (made by the customer at time of order)
Incorrect shipping address (placed by the customer)
Wrong product ordered by customer
Shipping delays
Personalised items
Requests made after two (2) days of product receipt

Should you wish to request a refund or exchange you must submit this request within writing via Etsy conversation within two (2) days of receipt. If you are requesting a refund or exchange on an item that is damaged in transit your conversation must include clear pictures of the damage. If a refund or exchange is granted by MantaMakesLtd it is the responsibility of the customer to return the product (at their expense) to MantaMakesLtd at which time a refund will be processed minus shipping costs as those are nonrefundable.
It is the responsibility of the customer to ensure their order is correct at the time of placement, and by purchasing a product from MantaMakesLtd, the customer agrees to the terms and conditions set forth within these policies. Customer service is important to MantaMakesLtd, and so should you be dissatisfied with your product for any reason, I do encourage you to message me directly.
Payment
MantaMakesLtd currently accepts PayPal for all payments.

Payment is due at the time of order, and MantaMakesLtd reserves the right to cancel a transaction if payment does not clear within seven (7) days of order placement.

PayPal is the world’s leading online payment system, and is extremely secure for both buyers and sellers. You do not need a PayPal account to use this option, and can sign in as a Guest.

To use this option, please follow the prompts and refer to PayPal.com for any additional questions.
To create a PayPal account you may do so here: https://www.paypal.com/home
Delivery
- DELIVERIES DURING COVID-19 - : If ordering from outside the UK, please bare in mind that due to the pandemic international deliveries are SEVERELY DELAYED. Please leave a minimum of 1 month for your order to arrive. We can offer upgraded courier shipping, please message us to arrange this BEFORE placing your order.

UK deliveries are also experiencing delays, so please allow 10 days from dispatch before messaging us about your order. If you need something in the next week, please message us BEFORE placing your order to arrange this.


MantaMakesLtd ships using Royal Mail for all packages.

All shipping quotes include insurance and a tracking number, and we ship domestically within the UK and to a select number of international destinations.

ESTIMATED SHIPPING TIMES:
UK - 1 week
International - Up to 14 working days

***Please be aware that these lead times may vary at peak periods such as the run up to Christmas. If you are unsure about whether you have enough time to order, please message us prior to ordering so we can advise you, or provide quotes for express shipping***

It is the responsibility of the customer to ensure correct shipping address at the time of order placement, and MantaMakesLtd is released from any liability should the customer order with an incorrect address.

MantaMakesLtd is released from liability for delays in shipping once a package has left our care. We are unable to control shipping factors such as weather, staffing errors, or delays and by purchasing a product from MantaMakesLtd, the customer recognizes that all shipping profiles are estimates and not guarantees of time.

Any customers purchasing from MantaMakesLtd that are not located within the UK may be responsible for additional taxes and import fees as determined by their country. We are unable to pay for these additional fees and they are the sole responsibility of the customer. If you are uncertain regarding whether or not your country charges import fees, please check with your national mail carrier prior to purchase.
Additional policies and FAQs
MantaMakesLtd adheres to the following production hours:
Monday – Friday from 9:00am – 3:00pm UK GMT

Please note we are located in Bournemouth, England, United Kingdom.

The preferred method of contact is Etsy conversation as per the Etsy Terms of Service, but we are available to our customers via our business email help [!at] mantamakes.com.

Please allow 24 – 48 hours for correspondence. We strive for quick communication, but this may be delayed after hours or on weekends or holidays.

More information

Last updated on 22 Jan, 2017
Frequently asked questions
Where do I leave my personalisation?

Please leave your personalised details in the 'NOTES TO SELLER' section upon checkout. If you would rather you can send me a message with the details.

Sizing details

Every listing has the size of the product on it - please make sure that you check sizing before purchasing.

I have a custom request can you help?

Of course, please press the 'request custom order' button or send us a message.

Customer Service

We are based in the United Kingdom which is GMT Time zones. We do have cover throughout the day and evening. We will always come back to customers as fast as we can.

Enraving on both sides

We do not engrave on both sides only single sided engraving is completed.

Will I see a preview of my order?

We will only preview orders when it is of custom design. Do contact us with any questions.

Seller details
VAT ID GB240814921