MantraAndMoon

Inspirational Decor, Clothing, Stationery & Gifts.

Manchester, England | 213 Sales

MantraAndMoon

Inspirational Decor, Clothing, Stationery & Gifts.

Manchester, England 213 Sales On Etsy since 2014

5 out of 5 stars (29)
Gemma Louise Kimpton

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Gemma Louise Kimpton

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Announcement    We have rebranded! A Place for Intention is now Mantra + Moon ✨

Announcement

Last updated on 30 May, 2019

We have rebranded! A Place for Intention is now Mantra + Moon ✨

About

Award Winning Lifestyle Brand specialising in Inspirational Decor, Clothing & Gifts. Empowerment, Law of Attraction, Journaling & Intention Setting.

Mantra + Moon is an Award Winning Lifestyle Brand specialising in Inspirational Decor, Clothing & Gifts. Law of Attraction, Self Development, Journaling & Intention Setting Tools.

We love helping our customers create a life that motivates & inspires them every single day. We aim to spark encouragement and motivation through words, art, fashion and gorgeous intention setting tools.

You can explore our products by category right here on Etsy and also by intention on our website. We deliver from our fulfilment centres in the UK, Europe and USA to almost every country in the world.

WHO IS BEHIND IT?

Hi there, my name is Gemma and it is my mission to inspire you and provide you with beautiful designs to complement your lifestyle.

I am a fashion design graduate who gained a huge love for fashion illustration during my time at University. After graduating I never stopped drawing and honing my creative skills. I also work with other creatives and infuse their work with my own creativity and spin on relaxation, self care and mental wellbeing.


SHOP NOTES:

Most illustrations in the Mantra + Moon shop can be edited to any size or colour so don't hesitate to get in touch with me if you want something really specific.

I can print paper prints in various sizes. Just drop me a message through Etsy, I am always happy to work on custom orders.

I also have another shop here on Etsy which I just started called Tie the Knot Design Co where I offer Beautiful Minimal Wedding Stationery and Invitations - http://etsy.com/shop/TieTheKnotDesignCo

Shop members

  • Gemma Kimpton

    Owner, Designer

Production partners

  • Manufacturer

    United States

    All of our products are designed in the UK. We use a manufacturer to help us make some of our products including Yoga Pants and Phone Cases which are printed in USA.

  • Manufacturer

    United Kingdom

    All of our products are designed in the UK. We use a manufacturer to help us make some of our products including T-Shirts, Tank Tops, Hoodies, Baby Clothing, Tote Bags, Art Prints, Canvas Prints, Pillows and Mugs.

Shop policies

Last updated on 05 June, 2019
Welcome to Mantra + Moon. We're here to remind you to spend some time for YOU and to keep you motivated & inspired on this wonderful journey called life.

Award Winning Lifestyle Brand specialising in Inspirational Decor, Clothing & Gifts. Law of Attraction, Self Development, Journaling & Intention Setting Tools.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In addition to your legal rights, we also allow you to return goods (Excluding digital downloads) properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and any return shipping costs. Please return the unused goods to us with a copy of your order number enclosed within 30 days and we will offer you a refund.

Once we have received the products and are happy with the condition we will issue your refund.

If you decide to return any item(s) (Excluding digital downloads) you must advise us that you wish to cancel the item(s) within 14 days and return your order within 14 days after advising us that you wish to return the goods.

Items are only classified as faulty if they arrive damaged, the printing is of poor quality or the wrong product has been sent. As colour varies from monitor to monitor slight colour variations are not considered a fault in the product.

If there is any damage to your items upon delivery, we will require photographs of any damage so that we can process your replacement items or refund and file a claim with the postal or courier service.

If you are returning any items, you must contact us prior to sending the items so that we are aware of their return. Please keep your proof of return postage until we have confirmed by email that all of your returned items have been processed. Once we have confirmed receipt of the item(s) and we are happy with the condition we will process your exchange or issue a refund.

Unfortunately, we cannot offer refunds on orders with incorrect shipping information.

If you wish to return any of our garments they must be returned to us in the original unbroken packaging, clean, unworn and unwashed and with all the original tags and labels attached.

If any item is returned to us in an unsuitable condition, we may send it back to you so please ensure that it is packaged securely.

We will refund you for any returned items (excluding the original delivery charges and any return shipping costs or customs fees) as long as they are in the same condition as we sent them. Once we have received the item(s) and we are happy with the condition we will issue your refund and advise you.

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Personalised Products:


Unfortunately, any products that have been made to your specific requirements (i.e. all of the products in our personalised range) cannot be returned.

If you have placed an order for a personalised product and have misspelt something when placing your order, it cannot be returned. Any omissions in telling us what you would like in your personalised order is not the fault of Mantra + Moon.

Personalised products cannot be returned unless there is a fault with the item or incorrect personalisation on the final product which is the fault of Mantra + Moon.

All personalised designs are confirmed by the customer before they are sent to print, so if you confirmed your design and it is incorrect upon receipt we cannot refund the item.


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Digital Products:

All sales of digital products are final. No exchanges or refunds will be offered if you change your mind.

You have 30 days to advise us of a problem with any digital downloads product. You have the right to a replacement of any faulty digital items. Problems with your computer’s ability to open the files or use the downloadable file does not mean that there is a fault with the product. If you have a problem with downloading your digital items, please see our FAQs for more information.

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International Orders and Customs Charges:

Please note that international orders may be subject to additional customs charges and taxes, applied by the destination country’s customs office. Your cart will not reflect these duties as they are applied at the time of arrival by the customs office that received them, and are not applied to or collected by Mantra + Moon. Customs charges are the responsibility of the customer. For more information on import taxes, please contact your local customs office directly.

If you decide that you do not want to pay your customs charges, your item will automatically be returned to us by the customs office. If the item does not arrive back to us, this is out of our hands and no refund will be offered. It is your responsibility as a customer to cover your own country's customs fees.
Payment
We accept payment via credit or debit card, paypal and Etsy Gift Vouchers. Once your payment has cleared we will process your order.
Shipping
Production and Shipping times will vary from product to product so the best way to check your shipping charges is to add everything to your shopping basket then use the calculate shipping tool by inputting your address in the required fields.

Your order will always be dispatched to the Shipping address that you stated in Etsy when you placed your order. If you realise that you have noted the wrong address please contact us immediately. If we have already shipped the items and the address that you noted in your order was incorrect, you will need to wait until it is returned to us or reorder your items. Unfortunately, we cannot offer refunds on orders with incorrect shipping information.

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Shipping Guides:

Items will be shipped upon availability and therefore your order may ship in multiple packages.

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Single Greeting Cards and Handmade Notebooks:

All single greetings cards will be shipped within 3-5 days of placing your order.

Smaller cards are shipped 1st class without tracking.

Larger (A5 Cards) are shipped Signed for 2nd Class.

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Art Prints, Canvas Prints, Greetings Cards, Affirmation Cards and Postcards:

Any Greetings Cards (excluding single cards), Affirmation Cards or Postcards in your order will be shipped separately from any other products in your order. Delivery charges are separate as these are shipped from our specialist printers in the United Kingdom and may take longer to fulfill.

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Clothing, Totes Bags, Mugs, Pillows, Art Prints, Canvas Prints and Phone Cases:

Clothing, Totes Bags, Mugs, Pillows, Art Prints, Canvas Prints and Phone Cases are all made to order and ship separately to other products. Shipping varies from product to product so the best way to calculate your shipping fee is to add the products to your cart then calculate your shipping by inputting your address.

All clothing, Totes Bags, Mugs, Pillows, Art Prints, and Canvas Prints ships from the UK with the exception of Yoga Pants which ship from our fulfilment centres in Europe and USA.

Phone Cases currently ship from USA.

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Digital Products:

Any digital products in your order will be available to download once your order has been processed.

You have 30 days to advise us of a problem with any digital downloads product. You have the right to a replacement of any faulty digital items. Problems with your computer’s ability to open the files or use the downloadable file does not mean that there is a fault with the product. If you have a problem with downloading your digital items, please see our FAQs for more information.
Additional policies and FAQs
Product information:

Please note that as colour varies from monitor to monitor slight colour variations are not considered a fault in the product.

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Copyright:

All images are copyright of Gemma Louise Kimpton. All rights reserved. Copies or transmission of images in any format, both in print or electronically cannot be made without the express written permission of Gemma Louise Kimpton.

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International Orders and Customs Charges:

Please note that international orders may be subject to additional customs charges and taxes, applied by the destination country’s customs office. Your cart will not reflect these duties as they are applied at the time of arrival by the custom’s office that received them, and are not applied or collected by Mantra + Moon. For more information on import taxes, please contact your local customs office directly.

If you decide not to pay your customs fees and want it to be returned to sender, you are still responsible for the return of the item. It will not be refunded until it has been returned to us.
Privacy
This is the privacy notice for Mantra + Moon’s Etsy shop (etsy.com/uk/shop/mantraandmoon). In this document, "We", "our", or "us" refer to Mantra + Moon.

We are registered in the United Kingdom.
Our office address is at 235 Peter Street, Macclesfield, Cheshire, SK11 8ET.

By viewing our Etsy Shop pages and products, by purchasing from our Etsy shop or contacting us via Etsy Conversations or, you are accepting the practices described herein. These practices may be changed from time to time.

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Introduction:

1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that We collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
2. We regret that if there are one or more points below with which you are not happy, your only recourse is not to contact us via Etsy, not view our Etsy Shop or not to purchase from us.
3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our Etsy Shop are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our Etsy Shop.



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The bases on which we process information about you:

The law requires us to determine under which of six defined bases We process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which We process your personal information is no longer relevant then We shall immediately stop processing your data.

If the basis changes then if required by law We shall notify you of the change and of any new basis under which We have determined that We can continue to process your information.

Information we process because We have a contractual obligation with you:

When you buy a product or service from us via Etsy a contract is formed betWeen you and us.

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly via Etsy Conversations.

In order to carry out our obligations under that contract We must process the information you give us. Some of this information may be personal information.

We may use it in order to:

• sell products to you
• provide you with our services
• provide customer support
• process this information on the basis there is a contract between us, or that you have requested We use the information before We enter into a legal contract.

Additionally, We may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service We provide. If We use it for this purpose, you as an individual will not be personally identifiable.

Information We process for the purposes of legitimate interests:

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where We process your information on this basis, We do after having given careful consideration to:

• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, We may process your data on this basis for the purposes of:
• record-keeping for the proper and necessary administration of our business.
• responding to unsolicited communication from you to which we believe you would expect a response.
• protecting and asserting the legal rights of any party.
• insuring against or obtaining professional advice that is required to manage business risk.
• protecting your interests where We believe We have a duty to do so.

Information We process because We have a legal obligation:

We are subject to the law like everyone else. Sometimes, We must process your information in order to comply with a statutory obligation.

For example, We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.


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Use of information we collect through automated systems when you visit our Etsy Shop

Cookies

Our Etsy Shop is integrated with Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use our Etsy Shop and ways that we can improve your experience. These cookies may track things such as how long you spend on our Etsy Shop and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Please also View Etsy’s own Cookie Policy and Privacy Policy for more information on how Cookies within Etsy are used:

Etsy’s Cookies & Similar Technologies Policy: https://www.etsy.com/legal/cookies-and-tracking-technologies

Etsy’s Privacy Policy: https://www.etsy.com/uk/legal/privacy/?ref=ftr


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Disclosure and sharing of your information

The third parties with whom we share personal information:

Information Sharing and Disclosure:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers: If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law. 
• Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data may be processed outside the European Union

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly, data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software and fulfilment services We use to process orders may have been developed in the United States of America.

Ecommerce and Manufacturers:

The data that is sent to the following services (that are integrated with our Etsy Shop) includes order information and other data required for creating any products in your order that they process and ship on our behalf.

This may include:
• Name, surname, company name
• Shipping and billing address
• Email address and phone number
• Payment details
• IP address and device data
• Other information that you provide during checkout


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Access to your own information

Removal of your information:

If you require your information to be corrected or deleted, please contact us via Etsy Conversations so that we can update or remove it from our own records. Please also contact Etsy directly so that they can update or remove information held by Etsy.

This may limit the service We can provide to you.

Verification of your information:

When We receive any request to access, edit or delete personal identifiable information We shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

How to Contact us:

If you have any questions or concerns, you may contact us via Etsy Conversations.


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Other matters:

Communication:

If you have made a purchase via Etsy We will always keep our communications relating to your order inside the Etsy Platform. If you contact us outside of Etsy we either suggest that you contact us directly through Etsy Conversations or we will message you via Etsy Conversations in response to your message. This allows us to verify a request about order placed via Etsy. This is important to safeguard your information.

Marketing Communications:

We will only use your personal information in order to process your order and will always communicate with you via Etsy Conversations unless you decide to sign up for our newsletter via our website. We will never use your information inside Etsy to include you in our mailing list unless you give explicit consent via our website.

How you can complain:

• If you are not happy with our privacy policy or if have any complaint then you should tell us by Etsy Conversations.

Retention period for personal data:

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

• to provide you with the services you have requested;
• to comply with other law, including for the period demanded by our tax authorities;
• to support a claim or defence in court.

Review of this privacy policy:

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here in our Etsy Shop Privacy Policy on the day you use our Etsy Shop. We advise you to print a copy for your records.

We will always keep the most up to date version within the Privacy Policy section of our Etsy Shop at https://www.etsy.com/uk/shop/mantraandmoon?ref=seller-platform-mcnav#policies

More information

Last updated on 22 Jun, 2018
Frequently asked questions
Delivery Tracking

Track your Shipping
Once we have shipped your order we will provide you with a tracking number. You can either track your order on the delivery providers website or use our own tracking system below at https://aplaceforintent.aftership.com

Seller details
Gemma Kimpton
235 Peter Street
MACCLESFIELD, Cheshire SK118ET
United Kingdom