MindsongsCreations

Laser engraved keepsakes, bookmarks, plaques & gifts.

St Albans, England
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| 3,597 Sales | 5 out of 5 stars 5 out of 5 stars

MindsongsCreations is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

MindsongsCreations is taking a short break

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Note from shop owner Thank you for visiting Mindsongs Creations. Due to Royal Mail strikes we have decided to close early this year as delays could disappoint our loyal customers. Everything already ordered has been dispatched. See you after Christmas. xx

Note from shop owner

Last updated on 05 Dec, 2022

Thank you for visiting Mindsongs Creations. Due to Royal Mail strikes we have decided to close early this year as delays could disappoint our loyal customers. Everything already ordered has been dispatched. See you after Christmas. xx

Pam Crooks

Contact shop owner

Pam Crooks

Reviews

Average item review
5 out of 5 stars
(494)
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About MindsongsCreations

Sales 3,597
On Etsy since 2016

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Video summary: Early in 2020 we made face shields for Front Line Workers.

Laser Engraved gifts and keepsakes with meaning.

MINDSONGS CREATIONS - Laser engraved gifts, personalised keepsakes and novelty gifts.
Hello there, we are Andy and Pam Crooks and we run Mindsongs Creations. We've always enjoyed anything creative so a few years back we bought a laser engraving machine and our business Mindsongs Creations was born.
We love making meaningful keepsakes for life's important moments. Sometimes they are for happy events and sometimes they are for very sad times. We hope our creations bring great joy, laughter or comfort whatever the occasion.
It is always a pleasure and a privilege to write your touching personal messages on the gifts to your loved ones. We pride ourselves on good, friendly customer service and each item is made and packed with the utmost care and respect. We love to hear from our wonderful customers and each time we get a 5 star review we do a little happy dance!
Andy works full time and last year Pam left her job in learning support to concentrate on our little business. We are well supported by Heidi our much loved black Labrador who follows us everywhere especially if we have biscuits! We are also sometimes assisted and advised by our eldest son who is a professional movie and TV prop maker and a creative genius!
Do not hesitate to contact us if we can help in any way or if you have any suggestions for us. We love to hear from our customers. Thank you so much for visiting and supporting our small business, it means a lot to us.
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Charitable Support
The profits from our little Bear Hugs, Penguins and Tigers were used to buy materials to make face shields for our front line workers as these were in short supply early in the pandemic. We donated these free of charge in memory of Millie Ambridge (Pam's Mum). They went to her care home, a GP surgery, dentist, school and pharmacy. Earlier in 2020 we sold koala bear keyrings to raise money for WIRES to help wild animals injured in the Australian bushfires. Thank you for helping us to support these worthwhile causes.

Shop members

  • Andy

    Technical

    I have a background in IT and mechanics, and look after our laser machines to keep them in tip-top condition. I am never happier than when I have a screwdriver in my hand or am installing new software! I am learning new skills so watch this space!

  • Pam

    Designer And Maker

    I'm Pam and I love being creative. I design most of the items for Mindsongs Creations. I left my job last year to concentrate on our little business full-time. I adore all animals, but especially dogs and I always have a pocket full of dog treats!

  • Heidi

    Chief Happiness Officer

    I'm Heidi a black Labrador and actually I'm in charge here as Chief Happiness Officer! I make Andy and Pam happy by bringing them toys as gifts! My best friends are Pepper, Cherry and Cadbury - all black Labradors. We all love cuddles and biscuits!

Shop policies

Last updated on 14 Jan, 2022

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on 01 Aug, 2022

Frequently asked questions

Custom and personalised orders

Please make sure that your spelling, grammar and punctuation are correct for personalised orders as we will engrave exactly what you write. The buyer is responsible for making sure personalisation requests are correctly written at the time of ordering. So please check and double check. Thank you.
Please note that we will not engrave profanities or hate words. Copyrighted material is also not allowed.

Gift wrapping and packaging

All our items are carefully packed. We don't offer additional gift wrapping at the moment as we think our items are beautifully presented anyway! However if you have any special requirements please message us and we will do our best to help.

Bulk orders

If you want to put in an order for multiple items (more than 20) such as for a group, school or care home, please message us first and we will arrange a discount for you.

Special requests

If you have any special requests or ideas for designs, please ask us and we will see where creativity takes us.

Postage and Dispatch Times

We work very hard to dispatch orders quickly but please be aware that there are sometimes postal delays. This is beyond our control. Please bear this in mind when ordering. Royal Mail consider an item lost 10 WORKING days afters its due delivery date.
The Etsy estimated date is just an estimate and is not a guarantee. Your patience is much appreciated. Thank you. Please note we only post to the UK at present.

Addresses

Please check your address! It is the buyer's responsibility to make sure the postal address is complete and correct. If you give the wrong, incomplete or old address we are unable to refund or resend the item unless it is returned to us. If the item is returned to us because you have given an incorrect or incomplete address we will attempt to contact you. Personalised items will not be refunded if you have given an incorrect address. Thank you.

Seller details

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