MlekoDesigns

Makers of fun and quirky graphic gifts & homewares

London, England · 259 Sales

MlekoDesigns

Makers of fun and quirky graphic gifts & homewares

London, England 259 Sales On Etsy since 2014

5 out of 5 stars
(44)

MlekoDesigns is taking a short break

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Ania Newland

Contact shop owner

Ania Newland

Reviews

Average item review
5 out of 5 stars
(44)
rosiredshoes

rosiredshoes on 31 May, 2016

5 out of 5 stars

Lovely gift and super fast delivery, my friend is delighted, thanks!

Lorna Clarke-Underwood

Lorna Clarke-Underwood on 04 May, 2016

5 out of 5 stars

Once again an amazing personalised card. I always send new baby cards from Mleko designs. Beautifully crafted, brilliant communication. Thank you, thank you, thank you!

View all 44 reviews

About

Mleko - Homeware & Personalised Gifts With A Twist

HOW IT ALL STARTED
Mleko was established in May 2014 by myself: a London based digital artist Ania & my husband Mark and was born out of our insatiable passion for graphic design and personalised gifts.
All our products are fresh, bold, lively and fun and are lovingly designed and produced in our little, creative studio based in London.
Our heads are full of ideas and we are currently working on expanding our product range to incorporate greeting cards and other paper goods as well as gorgeous design-led home ware.

PRINTING PROCESS
All Mleko fine art prints are professionally produced using the Giclée printing technique. The term Giclée (read ‘Zhee-klay’) derives from French and means ‘to spray’ or ‘to squirt’. This fine art digital printing process produces softness, rich colour and astonishing accuracy. Giclée art prints are commonly found in museums, art galleries, and photographic exhibitions.

Mleko prints are made using the latest Epson professional inkjets printers ensuring stunning colour, detail and extremely wide tonal range and colour gamut. Our prints are extremely durable and if appropriately cared for can last up to 75 years or more. We offer a wide choice of colours, sizes & customisation, therefore every order is unique and will be produced especially for you.

PAPER
Characteristics of fine art paper that we use:
- 100% cotton fine art & photo watercolour paper
- 300 g.s.m
- acid free & museum grade
- beautifully white tones
- smooth texture
- the paper meets ISO 9706 standards; the highest standard for archival quality

TIPS ON HOW TO CARE FOR YOUR GICLEE PRINT:
https://www.etsy.com/uk/shop/MlekoDesigns/policy#seller-info?ref=shopinfo_seller_information_leftnav

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Shop members
  • Ania Newland

    Owner, Designer

    Hello! My name is Ania and I am the creator of Mleko. I am a huge lover of colour, graphic art, illustration, pattern & animals. Don't hesitate to get in touch if you had any questions - I am always delighted to hear from you! -:)

Shop policies

Last updated on 30 December, 2014
Hello and a very warm welcome to the bright and quirky world of Mleko. A world in which colour, design, beauty and uniqueness are cherished above everything else and in which creativity knows no bounds. We embrace the simplicity, functionality, energy and timelessness of a good design. Our mission is to bring a splash of colour, fun and character into your world. Your smile and happiness are our greatest and most treasured rewards.

Mleko will be a perfect choice for style conscious customers with a penchant for personalised gifts and appreciation for design-led, unique and slightly quirky home-ware. Whether you are looking for something colourful and trendy to add to your home interior or for a beautiful, bespoke gift for someone special, we hope you will find it at Mleko.

Thanks for visiting Mleko and we hope you enjoy browsing through our range of colourful graphic prints and greeting cards.

TIPS ON UNPACKING AND CARING FOR YOUR GICLEE ART PRINT:

Please, ensure to remove any tape that was used for packaging.

Remove the plastic top and carefully take the print out of the kraft/postal tube.(If A4 size, carefully slide the print out of the cardboard backed envelope)

To avoid damage, handle the print with clean, dry hands or white cotton gloves. The oils from your hands can affect the PH of the paper and reduce the archival qualities.
Be gentle and use both hands to handle the print to prevent it from bending; any crease on the paper will be permanent.

Don't rub your print or else the delicate surface will scratch off.

Please, ensure to keep moisture or condensation away from the artwork. Although the inks are water resistant, water exposure can cause severe damage. A water drop on the print surface will be permanently noticeable when it dries.

Please, try and frame your print as soon as possible to prevent it from damage, especially if your print arrives rolled (A3 size).

Avoid using the cardboard materials artwork is transported in for long-time storage of your print, they are not archival. However, the acid free tissue papers that we use are archival and protect the artwork.

We do not recommend hanging or storing your artwork in the basement attic or any other place with extremes in temperature and humidity. A stable cool dry environment is best. Avoid hanging your print in direct sunlight to protect the inks.

Please, remember that our Giclee fine art prints are not posters. These artworks are of the highest archival quality but also very gentle therefore we recommend that you frame your prints as soon as possible, ideally in a UV protective, acid free framing materials.

For kids’ rooms, we recommend the use of acrylic (plexi -glass) frames. These are safer to handle, shatter resistant and 50% lighter than glass.
Enjoy your new print!

PRINTING PROCESS

All Mleko fine art prints are professionally produced using the Giclée printing technique. The term Giclée (read ‘Zhee-klay’) derives from French and means ‘to spray’ or ‘to squirt’. This fine art digital printing process produces softness, rich colour and astonishing accuracy. Giclée art prints are commonly found in museums, art galleries, and photographic exhibitions.

Mleko prints are made using the latest Epson professional inkjets printers ensuring stunning colour, detail and extremely wide tonal range and colour gamut. Our prints are extremely durable and if appropriately cared for can last up to 75 years or more. We offer a wide choice of colours, sizes & customisation, therefore every order is unique and will be produced especially for you.

PAPER

Characteristics of fine art paper that we use:

100% cotton fine art & photo watercolour paper
300 g.s.m
acid free & museum grade
beautifully white tones
smooth texture
the paper meets ISO 9706 standards; the highest standard for archival quality

COLOURS

Please remember that colour reproduction can differ, depending on the computer monitor you are using (the colour you see on your computer screen may differ from what the final, printed image will look like).

PAPER SIZE GUIDE

Mleko prints are produced with a very thin, white border around the image. The white border is printed to ease handling & framing and also to protect the archival quality of the inks. The border is extremely thin and can be easily hidden behind the frame.

All our prints come in standard A sizes - currently, we offer A4 & A3 unframed prints.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
You can pay securely via Pay Pal & all major credit/debit cards.
Shipping
All our prints are sold unframed. A4 prints are placed in archival sleeves and are sent in cardboard backed envelopes which protect the artwork from bending and creasing.

Any items larger than size A4 are lovingly wrapped in an art protective tissue paper, rolled and transported to you in a thick postal/kraft tube. The tube is going to be too large to fit into most letter boxes so if you are not home when the delivery arrives, your package will be taken to the local collection office.

Your order is confirmed as soon as your payment has cleared. Prints are dispatched within 1-2 business days and delivered by First Class Royal Mail delivery service (your signature will be required at collection for all A3 prints). For personalised orders and bespoke items, the dispatch time can take up to 2-3 business days in busy periods. We will email you to let you know as soon as your print is ready for shipping. If there is any delay with your order, we will notify you within 24 hours.

You should receive your order confirmation by email soon after placing the order. If you haven’t received your order confirmation within 24 hours from placing your order, please email us and we will re-send it to you. We will always send you an email to let you know that your items have been dispatched.
Refunds and Exchanges
RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

DAMAGE IN TRANSIT

We are working extremely hard to ensure that you are happy with your product and that you enjoy the experience of shopping at Mleko but we understand that sometimes things don’t go as planned. If your goods arrive faulty or damaged, please do let us know by email (ania@mleko.co.uk) within 10 working days upon the receipt of your item/s and please, ensure to include a photographic evidence of the damage. We will then arrange for a refund/replacement.

RETURNS OF NON-PERSONALISED ITEMS

If you would like to return any items (* applies only to non-personalised prints), please notify us by email within 10 working days upon the receipt of your product.

Please, ensure to include the following information:

Full name
Contact details
Order number
The product you would like to return
Your reason to wish to return the purchased items
We will review your request and if we agree to a return, the items will need to be sent back to us in the exact same condition that you received them, together with their original packaging. Please, note that customers will be responsible for any return postage fees. The refund will only be processed once the items have been returned to us. To complete your return, we require a receipt or proof of purchase.

NO REFUNDS AND CANCELLATIONS ARE OFFERED FOR PERSONALISED AND BESPOKE ITEMS

Due to the fact that personalised/bespoke items are created to your specifications and are produced just for you, all purchases are final after payment has been made; unless they arrive faulty or damaged. Please note that distance selling regulations do not apply for items of a personalised/customised nature.

Upon receipt of your unique order, we will send you an email confirmation with the requested text or date to be added to your art print, if you notice any mistakes, please do let us know immediately via email (ania@mleko.co.uk). Once sent for production (usually within 12 hours), your order is non eligible for a refund.

THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED (IF APPLICABLE)

Items with obvious signs of use
Package that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at

ania [!at] mleko.co.uk

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ania [!at] mleko.co.uk

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance if the total value of your item is over £50.

We don’t guarantee that we will receive your returned item.
Additional policies and FAQs
TIPS ON UNPACKING AND CARING FOR YOUR GICLEE ART PRINT:

Please, ensure to remove any tape that was used for packaging.

Remove the plastic top and carefully take the print out of the kraft/postal tube.(If A4 size, carefully slide the print out of the cardboard backed envelope)

To avoid damage, handle the print with clean, dry hands or white cotton gloves. The oils from your hands can affect the PH of the paper and reduce the archival qualities.

Be gentle and use both hands to handle the print to prevent it from bending; any crease on the paper will be permanent.

Don't rub your print or else the delicate surface will scratch off.

Please, ensure to keep moisture or condensation away from the artwork. Although the inks are water resistant, water exposure can cause severe damage. A water drop on the print surface will be permanently noticeable when it dries.

Please, try and frame your print as soon as possible to prevent it from damage, especially if your print arrives rolled (A3 size).

Avoid using the cardboard materials artwork is transported in for long-time storage of your print, they are not archival. However, the acid free tissue papers that we use are archival and protect the artwork.

We do not recommend hanging or storing your artwork in the basement attic or any other place with extremes in temperature and humidity. A stable cool dry environment is best. Avoid hanging your print in direct sunlight to protect the inks.

Please, remember that our Giclee fine art prints are not posters. These artworks are of the highest archival quality but also very gentle therefore we recommend that you frame your prints as soon as possible, ideally in a UV protective, acid free framing materials.

For kids’ rooms, we recommend the use of acrylic (plexi -glass) frames. These are safer to handle, shatter resistant and 50% lighter than glass.

Enjoy your new print!


BESPOKE ORDERS
If you like one of our prints but prefer it in a different colour or with more personalisation to suit a specific gifting occasion, just drop us a line to discuss our bespoke design service. This service is not free of charge. We will ask you for a detailed description of your bespoke request in order to calculate a quote for you.

The bespoke services offers the following:

changing colours
adding personalisation
changing the fonts used
digital proofs
any additional small details to be added to the illustration

*Important: Please note that this offer only includes making small changes to the existing designs rather than creation of brand new illustrations/designs from scratch.