MooseberryDesignCo

custom christmas ornaments

On Etsy since 2013

46,160 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

MooseberryDesignCo

custom christmas ornaments

46,160 Sales

Items

46160 Sales
 

Elephant Ornament

£17.98

Mooseberry Design Co.

Contact shop owner

Mooseberry Design Co.

Reviews

Average item review
5 out of 5 stars
(8120)

About MooseberryDesignCo

Sales 46,160
On Etsy since 2013

Mooseberry Design Co.

Mooseberry Design Co. began in 2010 and focuses on personalized children's clothing & gifts. All design and production takes place in our Charlotte based studio.

Shop members

  • Mooseberry Design Co

    Owner, Designer, Creator

    Mooseberry Design Co. began in 2012 and focuses on personalized holiday ornaments. All design and production takes place in our Charlotte based studio.

Shop policies

Last updated on 21 November, 2018

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If there is an issue with your order that you would like to discuss please contact us within 1 week of delivery. We cannot accept returns on personalized or custom orders. Any error on our part will be corrected ASAP with a new shipment.



We do not offer delivery guarantees or refunds/exchanges for items that arrive after an expected date, so please be sure you are ordering your items well in advance. Generally, we recommend at least 2 weeks for U.S. orders, and up to 8 weeks for International orders.
Payment
Mooseberry Design Co. accepts payment by PayPal as well as all major credit cards. Please keep in mind that payment by PayPal eCheck will add an additional 5-7 business days to your order.
Delivery
SHIPPING TIMES:
Most orders will ship within 3-5 business days.

SHIPPING METHOD:
All orders are shipped via USPS First-Class or USPS Priority Mail in a protective mailer or box, depending on order. You will be emailed a tracking number once your order has shipped.

INTERNATIONAL:
International orders, no matter the country, may take up to 6 weeks for delivery depending on customs and normal transit delays. Please be patient and feel free to contact us if this time has passed and you have still not received your print.

We do not offer delivery guarantees or refunds/exchanges for items that arrive after an expected date (wedding date), so please be sure you are ordering your items well in advance. Generally, we recommend 2 weeks for U.S. orders, and up to 8 weeks for International orders.
Additional policies and FAQs
*Please note that the colors you see on the screen may slightly differ from what you receive in person. What you see online is a close representation but may possibly vary based on monitor quality.

PERSONALIZATION NOTE:
If order text is left (ex: name, year) it will be plugged into the ornament format unless otherwise specified by the buyer. We can remove text upon request but will only do so if this is in writing with your order notes. For example: on a Baby's First Christmas ornament if the order notes read "Charlie 2018", your ornament will arrive to you reading "Charlie's First Christmas 2018". Please be specific if you would like us to remove "First Christmas".


Additional Info:
Very rarely an item will become damaged during shipping and arrive bent or broken. If this does happen please contact us within 3 days of receiving your order and we will mail out a replacement.