MoulinDesigns

Original Cross Stitch, Blackwork Designs, Accessories

Revel, France
4,012 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    During Spring / Summer '21 we will be dispatching from the United Kingdom. We will be posting items 2 or 3 times a week from our local post office. If you wish to see the progress of your order after we dispatch please ensure you choose the Tracked Mail upgrade option when ordering.

Announcement

Last updated on 02 Apr, 2021

During Spring / Summer '21 we will be dispatching from the United Kingdom. We will be posting items 2 or 3 times a week from our local post office. If you wish to see the progress of your order after we dispatch please ensure you choose the Tracked Mail upgrade option when ordering.

Items

4012 Sales
 

All Items

Janet Clarke

Contact shop owner

Janet Clarke

Reviews

Average item review
5 out of 5 stars
(673)

About MoulinDesigns

Sales 4,012
On Etsy since 2014

Moulin Designs - original cross stitch designs and related needlecraft supplies

Moulin Designs is the creative arm of our French business Aiguille Anglaise (English Needle) which has it's own Etsy shop.
I made my first cross stitch design in 1993 when I could not find a suitable design to fit into a card with a fan aperture that I had. So instead I made my own design and have developed my range of designs from then on.
In 2008 I moved to rural France and worked from my studio (built from a disused animal loft!) in the beautiful south-west of France, among the sunflower fields, producing a range of cross stitch designs, some in chart form and some in kit form. Some of my designs are inspired by Celtic, patchwork, geometric, Christmas and local French sources. Many of my models are designed to fit into aperture cards, coasters, fridge magnets and I like the challenge of making designs fit into a particular shaped item, be it round, square, heart shaped etc.
I have been selling my own designs since 2010 through e-commerce and attendance at needlecraft shows in both France and England. I also sell many of the related needlecraft supplies that I use in completing my designs.
Presently, I am dividing my time between England and France as I became a Grandma (twice over) in 2015 to my 2 adorable grandchildren.
My current projects include expanding my range of designs, both cross stitch and Blackwork, and trying to offer most of my designs as either chart format (printed or PDF) and as kits.

Shop members

  • Janet Clarke

    Owner

    I design unique Cross Stitch and Blackwork models to sell as charts or complete kits. I trained to teach needlework in 1979 and as part of my course I tried all kinds of embroidery but became addicted to cross stitch and Blackwork most of all!

  • Mark Clarke

    Dispatcher, Assistant, Photographer

    Mark co-owns with Janet, responsible for digital marketing and company administration.

Shop policies

Last updated on 08 January, 2019
Welcome to Moulin Designs.
Here you will find my original designs for cross stitch and Blackwork as well as related needlecraft supplies that I use within my designs.
Many of my cross stitch designs are inspired by French, celtic, patchwork or geometric sources.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your right to return goods is protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. You have a right to cancel your order within 14 days after the day of receipt. Goods must be returned to us, at your cost, in their original condition and packaging for exchange or refund. We will refund your money within 14 days of receipt of order. Article 10 Directive Europeenne ecommerce.
Any items that you return to us are at your own risk, therefore, we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier. We recommend that you obtain proof of purchase, as we cannot be held responsible for goods lost in transit.

Your statutory rights as a consumer are not affected.
Payment
We accept credit and debit card payments by using direct checkout or Paypal payment systems. If you are shopping from outside the EU, place your order and direct checkout or Paypal will convert the transaction into your own currency.
You can also pay us in Euro's or GBP's by Bank Transfer (please ask for details).
Delivery
We list only in-stock items in our shop. We post items by UK first class standard mail and always obtain proof of posting. Once items are posted and we have obtained proof of posting, we are not responsible for delayed items or items lost in the post. Please contact us for price details of a tracked and signed for service if you would prefer.
Orders are dispatched every working day and normally goods are sent within 24/48 hours of your payment arriving. Orders for delivery within England should arrive within 2-3 working days; to other EU countries 5-7 working days and elsewhere 7-10 working days.
NOTE: For your safety international packages are sometimes checked by Customs and Security Staff on departure from England and arrival in your country. This can sometimes delay the delivery of your order. You are also responsible for any import taxes applicable within your country.
Additional policies and FAQs
FAQs
Are shipping upgrades available?
We post items by UK First Class Standard or Standard International Mail and always obtain proof of posting. If you would prefer a tracked and signed for service please ask us for a revised postage price.

If I order several items is there a discount on postage?
If you wish to order several items, please contact us first so that we can recalculate the shipping costs of sending the items in one package.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.

2. Why I Need Your Information and How I Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
We share information with Etsy as necessary to provide you our services and to comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. we may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on a Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, We will delete your personal information unless we have a compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact us:

For purposes of EU data protection law, I, Mark Clarke, am the data controller of your personal information. If you have any questions or concerns, you may contact me at moulindesigns [!at] gmail.com. Alternately, you may mail me at: Mark Clarke - Moulin Designs - En Croux, 525 route de Puechoursy, NOGARET 31540, France

More information

Last updated on 13 Jan, 2021
Frequently asked questions
What is your Siret Number (Company number) and who is it registered too?

52284113900010 registered to Mark Stuart Clarke

Seller details