MuttleyAndMartha

Quality handmade pet accessories since 2015

MuttleyAndMartha is taking a short break

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Note from shop owner I am currently taking a short break and will be re opening soon!

If you have an enquiry about an existing order please get in touch via email at charlotte [!at] muttleyandmartha.co.uk and I’ll respond as soon as possible.

Thank you!

~ Charlotte

Note from shop owner

Last updated on 31 Dec, 2020

I am currently taking a short break and will be re opening soon!

If you have an enquiry about an existing order please get in touch via email at charlotte [!at] muttleyandmartha.co.uk and I’ll respond as soon as possible.

Thank you!

~ Charlotte

Charlotte

Contact shop owner

Charlotte

Reviews

Average item review
5 out of 5 stars
(274)

About MuttleyAndMartha

Sales 1,743
On Etsy since 2017

Shop members

  • Charlotte

    Owner

    My name is Charlotte and I am the founder of Muttley and Martha Co. I am an experienced Fashion & Textiles designer and pride myself in the quality of making all of M&Ms accessories by hand.

Shop policies

More information

Last updated on 01 Dec, 2020
Frequently asked questions
Custom and personalised orders

You can see a detailed size guide on each items listing. If you'd like any help regarding sizing please contact me and I'd be happy to help!

We also offer custom sizes.

Care instructions

All items are coated using Scotchgard.
When washing the accessories you may need to re-coat with a protective spray to repel dirt.

Machine wash:
Wash items on a cool cycle and inside of a pillowcase / cotton bag to protect the items hardware. Leave to dry away from direct sunlight.

OR

Hand wash:
All accessories are hand washable. Dry away from direct sunlight.

Wholesale availability

Trade order books are currently closed.

Production and delivery time

This depends on the size of your order.
If you order a single accessory (bow tie/bandana/flower) production time is usually between 1-3 working days. If your order is larger and contains a collar, lead or harness then production time can take between 4-7 working days. Don't forget shipping will be a further 1-3 working days for UK orders and 3-9 working days for overseas. If you need any further information or need an item for a certain date please do get in touch ASAP to avoid disappointment!

General Safety

It is your responsibility to check for general wear and tear. As we all know dogs like to run around and get up to mischief, so for your dogs safety we advise to check accessories daily for any signs of wear.

Bow Ties, Bandanas and flowers are worn as 'costume' and dogs should not be left unattended wearing them.

Returns

Returns can be made 7 days from the date received if the item is unused.

In the rare case of a faulty item, this is fully refundable or exchangeable but needs to be reported to M&M within 48 hours of receiving the item(s) where you’ll receive return instructions.

Unfortunately custom orders are non refundable and non exchange.


Sale / clearance items non returnable so please check your dogs correct fittings before ordering. If you are unsure on sizing, please send me a message and I’ll be happy to help.

Last dates to order for Christmas delivery

Outside of the UK: 1st of December 2020

UK: 5th of December 2020

Seller details