If the item is not suitable or you wish to cancel, please do not hesitate to contact me to arrange this

Goods returned must be in the same condition they were sent out in. Vintage patterns by their very nature will not be perfect so unless I have grossly misrepresented the facts about the pattern (which I jolly well hope not) the return postage is not reimbursed

In the case of the unused patterns, unless they are faulty I cannot accept these back if they have been used by the recipient

Any queries, please do not hesitate to contact me

Payment by Paypal, Etsy or credit cards please. Please be aware that if you are buying from outside the UK, you may be liable for import tax in your country / State which is your responsibility.

Patterns are usually sent 1st class post by Royal Mail. If this is not suitable for you, feel free to contact me and I am sure we can sort something out

If you buy several patterns, I will always reimburse you for any over payment on the postage less a small amount for packaging

I aim to dispatch between 1 to 3 working days

I, Sally Anne Harbottle am the data controller of your personal information as it relates to my shop My Overstuffed Drawers.

When you place an order with me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order or deal with any queries you have related to that order.
If you send me a message using the contact button on Etsy, I will receive your username and email.

The only circumstances in which I will share your data are in processing your order or complying with the law.
I will never use or pass on your information to 3rd Parties for marketing purposes or any other purpose other than the circumstances listed below, or add you to any mailing list without your explicit consent.
The circumstances in which I may share your data are:-
- with Etsy to comply with my obligations
- with delivery companies to fulfil your order
- to comply with legal or tax obligations

I will only retain your personal data for as long as it is necessary to process the order, answer any queries pertaining to that order and for tax/legal obligations. The data will be retained for 6 years and will be securely stored. After this time all your personal data will be deleted.

You have the right to know what personal data I hold about you and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact Etsy.

In addition to my own Privacy Policy, if you pay for your order with Paypal, your data will be protected by Paypal's Privacy policy.
If you pay using Etsy Payments, your personal data is protected by Etsy's Privacy Policy.

There is a link to Etsy's Privacy Policy at the foot of the page.