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Reviews
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Bethany on 27 Jan, 2023
4 out of 5 starsIt's a nice product :) Would have appreciated some more eco-friendly packaging (it was the first time I'd seen polystyrene used in packaging in quite a while!) I don't feel the tint lasts quite as long as I expected, or as long as I've experienced with another version of this product that came from Morrocco.
Nabri responded on 31 Jan, 2023
Hi Bethany, All the packing you saw was reused. we collect from people who received it in packaging and reuse it in our shipping. We hope you might find a use for it rather than throwing it away. In regards to the lip stain, its 100% from Morocco. I hope you enjoy it while it while it lasts :)
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Chloe on 08 Sep, 2022
5 out of 5 starsThe coasters and coat hangers were just as described; absolutely gorgeous. It’s my second time buying from this shop and I will definitely buy from here again soon.
Nabri responded on 09 Sep, 2022
Thank you for such a lovely review, you're always welcome to come back :)
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Avril on 27 Feb, 2022
5 out of 5 starsMy husband was delighted with this purse as he lost the 1 he purchased in Grenada. Nowhere else seems to sell them in UK
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Michelle on 10 Aug, 2022
1 out of 5 starsPurchased bag. Found that straps were too long for me. Contacted seller to be told that no refund would be accepted & that the mannequin showed the length of the straps! Slightly different when you trying it on yourself & your not a mannequin!
Nabri responded on 10 Aug, 2022
The buyer said bag was lovely but straps were too long, I directed her to our shops refund policy which states we do not accept refunds, cancellations or exchanges unless it is an error on our part. The listing also contains a photo of the bag being worn on a mannequin for strap length reference. We do not accept refunds etc as there is a refund transaction fee and the shop ratings go down due to refunds. We are always happy to answer any questions before a customer purchases. This bag is highly popular and we would have had no problem reselling it. But all the information was there for the customer to read before making the purchase.
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Sign in with Apple user on 01 Mar, 2022
1 out of 5 starsI ordered a size 5 they fit my son who is a size 3. Was told she was a 5 and they fit her which is a lie as I always order a size up in slippers. I wear a shoe size 4
Nabri responded on 22 Mar, 2022
Nowhere on the listing did it state there was a size 5. The listing was for a size 3/4. Buyer contacted me via email asking me to exchange the shoes as they were not the right size. I told her I was a size 3 and that the shoes fit me. I pointed out that my shop does not do exchanges or refunds. As a good will gesture I said I would take the shoes back in exchange for something else of the same price if she paid the return cost. She didn’t reply. I contacted her after seeing the review and showed her evidence that there was never an order for a size 5. i told her that I was a size 3 and showed her the email proving that. I asked her to show me proof of her order of a size 5. She said she deleted the order. I showed her the order form and even after that she would not concede. she fabricated this review
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About NabriLondon
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Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.