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Reviews
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Chloe on 08 Sep, 2022
5 out of 5 starsThe coasters and coat hangers were just as described; absolutely gorgeous. It’s my second time buying from this shop and I will definitely buy from here again soon.
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Nabri responded on 09 Sep, 2022
Thank you for such a lovely review, you're always welcome to come back :)
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Avril on 27 Feb, 2022
5 out of 5 starsMy husband was delighted with this purse as he lost the 1 he purchased in Grenada. Nowhere else seems to sell them in UK
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Michelle on 10 Aug, 2022
1 out of 5 starsPurchased bag. Found that straps were too long for me. Contacted seller to be told that no refund would be accepted & that the mannequin showed the length of the straps! Slightly different when you trying it on yourself & your not a mannequin!
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Nabri responded on 10 Aug, 2022
The buyer said bag was lovely but straps were too long, I directed her to our shops refund policy which states we do not accept refunds, cancellations or exchanges unless it is an error on our part. The listing also contains a photo of the bag being worn on a mannequin for strap length reference. We do not accept refunds etc as there is a refund transaction fee and the shop ratings go down due to refunds. We are always happy to answer any questions before a customer purchases. This bag is highly popular and we would have had no problem reselling it. But all the information was there for the customer to read before making the purchase.
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Sign in with Apple user on 01 Mar, 2022
1 out of 5 starsI ordered a size 5 they fit my son who is a size 3. Was told she was a 5 and they fit her which is a lie as I always order a size up in slippers. I wear a shoe size 4
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Nabri responded on 22 Mar, 2022
Nowhere on the listing did it state there was a size 5. The listing was for a size 3/4. Buyer contacted me via email asking me to exchange the shoes as they were not the right size. I told her I was a size 3 and that the shoes fit me. I pointed out that my shop does not do exchanges or refunds. As a good will gesture I said I would take the shoes back in exchange for something else of the same price if she paid the return cost. She didn’t reply. I contacted her after seeing the review and showed her evidence that there was never an order for a size 5. i told her that I was a size 3 and showed her the email proving that. I asked her to show me proof of her order of a size 5. She said she deleted the order. I showed her the order form and even after that she would not concede. she fabricated this review
About NabriLondon
Our rustic baskets are all inspired or made in Morocco by remote village women. They are then hand painted in London for personalisation.
Our baskets are all ethically sourced giving you peace of mind. They can be used for many an occasion particularly for shopping now as we become a more eco friendly world.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.