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Personalized Wooden Name Puzzles and Personalized Wooden Desk Pen Holders - gifts that will be treasured forever!
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Reviews
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Jeffery on 23 Dec, 2023
5 out of 5 starsI can`t compliment N2P enough, every step of the transaction was excellent. Quality material, ease of assembly & customer service all get 5 stars.
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Esther on 05 Aug, 2023
1 out of 5 starsI placed the order on 3/14/23. About a month later of no communication, the seller emailed me off of Etsy saying their Etsy computer crashed and we will communicate via the new email. They sent a picture of my product and said it was set to ship within 5-7 business days of that email. That was on 6/3/23. Since then I have emailed the seller 5 times and have gotten no response at all. The seller charged me a $150 deposit up front and the rest of the cost was to be paid later. I never heard back with the remaining fees from the seller nor have I received my product. Almost 5 months later of extremely poor communication, $150 down the drain, and still no product. I will be opening a claim to resolve this.
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Timothy on 28 Jul, 2023
1 out of 5 starsI never received item and seller did not supply a refund of my purchase price of over $88.
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Monique on 09 Jul, 2022
5 out of 5 starsSo happy with this purchase. It’s even better in person than it looks in the photo. I was able to customize my own gear colors. Custom made, so it did take a while to ship after order. The best packaging I’ve ever see. Assembly was easy with the provided template.
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mary on 23 Jun, 2022
5 out of 5 starsAlways a well made item. Perfect to go will the first one I ordered. Thank you. m
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Phil on 02 Dec, 2021
5 out of 5 starsThe quality and craftsmanship of this item is absolutely fantastic. I couldn't be happier. The team at Name2Puzzle was so great to work with. They are incredibly detailed and responsive to all of my questions. I'm absolutely going to work with this seller again
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Ash on 03 Oct, 2021
5 out of 5 starsWow wow wow! This is by far the best piece of art I’ve ever purchased. I knew it would take a while to do, but through the process this company kept me up to date on progress. Sent updated pictures and even changed a color for me at the very end. It’s hard to pick colors online. I never felt taken advantage of or that I wouldn’t get my product. The installation was SUPER easy. They made it in such a way that it’s incredibly easy to follow directions and hang. I love that it’s not all weighted by the middle, but rather it’s distributed throughout. We modified a few colors once we received it but that was easy and took very little time. Hands down best Etsy purchase ever!!
About Name2Puzzle
Shop policies
We are proud to say that Name 2 Puzzle is a new Etsy Shop and we need your support :) We design our products to be beautiful, unique, original, useful and enjoyable. Our idea is all our products to be gifts that would be be treasured forever.
We make our producst with love and attention in every single detail! We make only personalized gifts. NO mass production * ! We make them by hand! No CNC (Computer Numerical Control) or Laser cutting!
(*) mass production - the production of large quantities of a standardized article.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
- How to purchase an item with a credit card through PayPal?
http://www.etsy.com/help/article/361
We expect buyers to make payment within 3 days of ordering. If the payment is not completed, we will cancel the sale. Once we have the payment we start to make the ordered product and it will be done in 3-7 days.
Please do not hesitate to contact us if you have any problems or questions about payment.
- If you are making your first purchase on Etsy, check out this guide:
http://www.etsy.com/help/article/339
Delivery
Please see the processing times in the individual item descriptions.
IMPORTANT
If we have sent the order of time, we are not responsible for delayed by the postal services procurement.
SHIPPING ADDRESS
We ship to the address you provide to Etsy (not the PayPal address) unless you specify a different one in your order.
PACKAGING
All our products come carefully wrapped in 100% environment friendly and compostable packaging.
OUR ITEMS AS GIFTS
If you wish we send gifts directly to the recipient. We can include a personal note as well. You can order as normal and enter the recipient’s information (shipping address and personal note) in the "Message to Seller" box when you check out.
TO OUR INTERNATIONAL CUSTOMERS
There would not be any customs fees, taxes, tariffs, duties, etc., because we send your order as a gift or souvenir.
Additional policies and FAQs
PLEASE NOTE:
The color you see in your monitor may slightly differ from color of the real item. Wood pattern will not be exactly the same - each wooden piece is unique. Color and grain pattern variations are natural characteristics of wood and will differ from piece to piece.