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Reviews
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Emily on 07 Jan, 2021
5 out of 5 starsI'm so beyond thrilled with both the mug I received and the service that this seller provided!
I asked for a specific piece of music as a special gift, and not only did this seller accommodate my request, she guided me through several design ideas and helped me to select one that would fit perfectly on a mug.
I also ordered the mug a little later than planned but it was sent ASAP and arrived perfectly in time.
The actual mug itself is so beautiful and the quality is Phenomenal
I couldn't say enough good things about my experience and the product I received! -
anne on 07 Nov, 2019
5 out of 5 starsI am very pleased with the service and safe delivery. My daughter loves this mug as she is besotted with Heeland Coos. The other mug I bought is for a Xmas gift, but I am sure the recipient will be delighted.
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TomRewaj on 23 Dec, 2016
5 out of 5 starsAmazing item, top quality! One of the best customer services offered, upgraded my post to first class for no extra cost in order for it to arrive for Christmas, you are a shining example for all companies. I very much appreciate it!! <3
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Charlotte on 06 Dec, 2016
5 out of 5 starsI love this, I keep Retics myself & this is the first time I've seen one on a mug :)
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Helen on 16 Jul, 2015
5 out of 5 starsReally fast excellent service, sent the image I wanted and it was perfectly done really pleased
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Shop policies
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Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: