OCHINI

Ochini Millinery Boutique

London, England On Etsy since 2013

OCHINI

Ochini Millinery Boutique

London, England | 19 Sales

Shop owner

Contact

Ochini

Contact shop owner

Ochini

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About OCHINI

Sales 19
On Etsy since 2013

Giving character to every piece

​All hats are designed and handmade by myself, Ochini. I am a British designer with Asian cultural influences.

Shop members

  • Ochini

    Owner, Designer

Shop policies

Last updated on 07 November, 2019
Welcome and thank you so much for browsing my pieces, each piece is made with great care and attention to detail, all my designs are hand crafted in the UK.

It is important to me that you are happy when you purchase one of my pieces, to ensure this, please message me for any questions you have about the headpiece before purchase. All designs are ready to wear and are one of a kind, therefore they cannot be changed or altered.
I know how important it is to get the right colour for your outfit, therefore it is important that you contact me before purchase. If you are trying to match it with a dress please send me an image.

Happy browsing!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I am confident that you will be happy with your purchase. However should you wish to return any item, I provide a 7 day returns period* for a refund.

Important: If the headpiece has arrived damaged you must let me know as soon as possible and within the 7 day period. I will also ask for images of damage before returning the item to see if this is something I can rectify.
If I feel that the item is damaged by force I can reserve the right to issue a refund.

Due to the personal nature of the item I will only refund items that have been returned to me in original condition. If the label has been removed then I will reserve the right to a refund.

The cost of return postage is paid by the buyer. Hats must be returned before 14 days of being received. Your location will be considered.
Delivery
Your purchase will normally be dispatched within 2-3 days after purchase. However should you need it urgently please let me know before purchase so that I can change the shipping costs. I cannot guarantee delivery times for last minute orders but I will do my best.

I normally use registered royal mail to get the item(s) to you, or courier UPS. A tracking number is normally issued.