OliviaMorganLtd

Gifts For The Home/Cards/Candles/Notebooks/Photo Prints

| 8,388 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth dispatch

Has a history of dispatching on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

OliviaMorganLtd is taking a short break

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Note from shop owner Hi there! I am on maternity leave, so my shop is currently closed. If you are looking to place a Wedding stationery order, do contact me and I will get back to you when I can.

I will be back from maternity with a limited product range from June. For Father's Day and teacher gifts and cards along side wedding stationery.

Note from shop owner

Last updated on 10 Apr, 2024

Hi there! I am on maternity leave, so my shop is currently closed. If you are looking to place a Wedding stationery order, do contact me and I will get back to you when I can.

I will be back from maternity with a limited product range from June. For Father's Day and teacher gifts and cards along side wedding stationery.

Marli

Contact shop owner

Marli

Reviews

Average item review
5 out of 5 stars
(1791)
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About OliviaMorganLtd

Sales 8,388
On Etsy since 2013

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Shop members

  • Marli

    Owner, Designer, Photographer

    I studied Textile design at Winchester School of Art Uni and have a love for everything colourful & patterned. I run my business full time, mostly on my own throughout the year. During busy times my mum and others help out with packing the orders.

Shop policies

Last updated on 07 Jan, 2020

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on 16 Nov, 2023

Frequently asked questions

Gift wrapping and packaging

All Fragile items such as diffusers, candles and glass candles will come in a sheet of bubble wrap and wrapped in tissue paper. I re use packing materials wherever possible to help with un necessary waste.
Most of the products are viable with an additional fee to have them gift wrapped in kraft paper or you can add a gift box to add a really special finishing touch. Don't forget to let me know in the 'notes to seller' what colour ribbon you would like for the gift boxes when checking out.

Sizing details

Please see the description of the product for the sizes

Do you do custom orders?

If you like the look of a product but want to have different wording, then this is possible. Please get in touch and I am happy to help with any bespoke ideas you have.

Wholesale availability

I can offer wholesale on any item - Please get in touch and I am happy to help.

Custom and personalised orders

All my products named as personalised, you can personalise these to say anything you like, as long as they are not paragraphs long then its fine.

How long will my order take?

Please bear in mind I am based in the UK so please do consider this when ordering and find your delivery time above and on the product pages.

I dispatch everyday of the working week. Once I receive an order it will usually be dispatched the next working day. This is only for non busy periods. At Christmas time please allow an extra 2 weeks for delivery outside of the UK. Postage to USA, EUROPE, AUSTRALIA can take up to month in Nov/Dec.

Estimated delivery times from order date (working week):

UK - 3 days (First Class Option)
UK - 5 day (Second Class free delivery)

EU - 8 Days (Standard)
EU - 5 Days (Tracked)

USA - 12 Days (Standard)
USA - 8 Days (Tracked)

AUSTRALIA - 15 Days(Standard)
AUSTRALIA - 10 (Tracked)

My order isn't what I was expecting can I send it back?

All personalised products, including cards are non returnable. I do try to portray them as best I can in my photographs. I describe them and give the sizes in the descriptions.
As they are made to your personalisation I cannot accept returns for these.
If you item is not personalised please get in touch before returning anything, and I will help as best I can with any problems you have.
Postage costs will not be covered for returns on personalised items if a return is offered to you as a gesture of goodwill.

My order has not arrived in time

I cannot be held responsible for parcels being delayed in the post as this is out of my control. You receive dispatch emails of when I send out your order, I send these within 2 working days after you place the order.

I can't track my item - why isn't it tracked.

Please do not ask for tracking on international orders if you haven't added this option at the checkout. Tracking will only be available if you pay for this shipping option when you checkout. I will not be held responsible for delayed items if you do not pay for tracked postage. It is advised to opt for this shipping option if you require an item in a limited time frame.

Breakages

You have 7 days to report any breakages to us once you receive your order. Please keep all packaging and take photos of the packaging to pass onto us. If we are not notified of breakages within 7 days or/and no packing photos can be provided. We cannot fulfil a replacement or refund.

If you are sending on items yourself to the recipient, please ensure you do not repackage the item with different materials and always add extra packaging for international posting. Never remove packaging to post on, always add to it or use a new box if needed.

We cannot be held responsible for breakages on items you have posted on yourself or for any accidental breakages when using the products.

Seller details

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