All orders are individually and ethically handmade and ship in 4-6 weeks. ***Due to co-vid there may be unanticipated delays.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
All orders are individually and ethically handmade and ship in 3-5 weeks. ***Due to co-vid there may be unanticipated delays.
Once made, order will take the following estimated days to arrive:
CANADIAN orders usually arrive in 4-6 business days.
USA order shipping times are about 3-4 business days.
EUROPEAN orders usually arrive in 3-5 business days
INTERNATIONAL orders usually arrive in 3-6 business days.
JAPAN AND AUSTRALIA: 3-6 business days.
You will receive a notification once your order has shipped.
Customers are responsible for applicable import and duties charges. Please visit your local government website for more information on your national duties, taxes and import fees.
Additional policies and FAQs
Store your Omi Woods jewelry in a cool and dry place. Gold Vermeil and Sterling Silver pieces can be kept in the pouch or jewelry case they arrive in for short periods of time, like when travelling.
Silver and Gold Vermeil like to be in open air so we recommend placing these pieces in a jewelry dish or case with ample air circulation. Solid Gold can be stored in the jewelry case indefinitely.
Polish Sterling Silver and Solid Gold pieces with a jewelry polishing cloth. Gold Vermeil designs should not be polished but dipped in a silver cleaning solution. Reduce their exposure to sweat, moisture, oils, perfumes and abrasion to maintain the plated layer of gold.
Items with pearls and gemstones should be cleaned professionally by a jeweller.