Announcement
Need a last minute gift for Grandmother or Mom? Receive your personalized design within 1-2 days via email, and then have the flexibility to print it locally at your convenience: (Choose "Digital JPG File") www.etsy.com/listing/1565672277/birth-month-family-flower-bouquet-with
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Reviews
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Julie on 11 May, 2024
5 out of 5 starsBeautiful gift for my mom. Very fast and excellent customer service.
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Drew on 06 May, 2024
5 out of 5 starsI ordered this in a rush and it arrived on time and looks amazing! 10/10 would use these folks again!
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Lila on 26 Apr, 2024
5 out of 5 starsWe received our poster quickly and were given quality customer service throughout the order process!
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jloyd2 on 20 Apr, 2024
5 out of 5 starsI was not sure if this would work because three out of four of the flowers are from the same month. The artist worked with me and did a beautiful job and I am so so very happy with it.
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CarliannH on 19 Apr, 2024
5 out of 5 starsThis was easily one of the best purchases I have made on Etsy. Seller is so communicative and made sure everything was perfect before sending out the product. Highly recommend!
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ttfnmichelle on 04 May, 2024
5 out of 5 starsCustomer service was awesome! Answered all my questions and offered suggestions for timely receipt of the item.
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Updates
About OurLoveWasBorn
Night Sky Prints Personalized for a Unique Gift
Production partners
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Professional Bespoke Creator
Norwalk, CA
We use this professional partern to help us create a bespoke designs just for you!
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Shirt print shop
Detroit, MI
Printing partner that uses the latest eco-friendly technology to print our artwork on apparel.
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Printing Partner
United States
Printed and shipped from the closest available location to you to reduce transportation cost, emissions and time.
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Professional Print Shop
China
Partnering with a top-notch print-on-demand team, we turn creative designs into your cherished items. Our creations, their expert crafting and delivery, ensure you receive unique, joy-sparking pieces every time.
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Blankets, Pillows and Home Décor
Hendersonville, NC
All items are designed by Eric and personalized by Ashley or Anthony. Woven blankets and pillows are made and shipped from Hendersonville, NC. We selected this home décor manufacturer for its speed and quality after testing several other shops.
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Jewelry Supplier
Rotterdam, The Netherlands
Partner that creates our engraved jewelry designs.
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Framed Prints and Mounted Maps
Pittsburgh, PA
All items are designed by Eric and personalized by Ashley or Anthony. Framed prints and mounted maps are printed and shipped from Pittsburgh, PA. We selected this print shop for its speed and quality after testing several other shops.
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Professional Bespoke Creator
Sioux Falls, SD
We use this professional manufacturer to create our bespoke designs.
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
What happens if my item is damaged during shipment?
Please send us an Etsy Message. We will replace your item at no cost to you. If you can send us photos of the damaged item, this helps us work with the shipping carrier to prevent future damages.
What happens if my design is incorrect when it arrives? (Wrong information, wrong version of proof, etc.)
Please send us an Etsy Message. If it is our mistake (we incorrectly used the information you provided), we will remake your design and replace it at no cost to you.
If the mistake is yours (the information provided to us was incorrect), we will correct the design for you at a reduced cost to cover materials, shipping, and design time.
What if I need to change the shipping address?
We accept address changes within 1 business day of purchase if no proof is requested, or up to when you approve the design for printing if you requested a proof. Address change requests will be handled as best we can. If we cannot guarantee delivery to the new address, we will let you know this.
***Please note that we manually update addresses on an affiliate website, and new addresses do not automatically update on Etsy. Therefore, if a customer chooses to upgrade their address after purchase, the original address will still appear on the shipping receipt.
What if my item was shipped to the wrong address?
If this is our mistake (see FAQ, above), we will reship your order if it is returned to us or make and ship a new item to you at no cost. If we did not receive your address change in a timely manner per the FAQ above, we can reship the item to you for the cost of shipping or we can remake and ship a new design to you at a reduced rate to cover materials and shipping.
What if my item is lost in the mail?
If you do not receive your order within a reasonable time following the expected delivery date for your order, we will consider the order "lost" and replace it at no cost to you. If your item's tracking information says “delivered,” and you did not receive the package, please wait 2-3 business days as sometimes orders show up after they are considered “delivered” by the shipping carrier. If you do not ultimately receive your package labeled “delivered,” please let us know and we will replace it for you.
Will you call the shipping provider for me?
I wish we could, but we cannot due to the small nature of our business. We spend all of our time creating designs, fulfilling orders, and replying to customer messages.
Can I see a proof before I make a purchase?
Not at this time. We are a small business and give priority to our current customers to ensure they have a great experience shopping with us.
Why haven't I received a response to my message?
One of two things has happened: 1) We have received a large number of messages and are working through them as quickly as we can, although sometimes it takes 1-2 days for us to answer messages during busy shopping seasons, or 2) We did not receive your message. If you haven't gotten a reply from us within 1-2 business days, please send us another message and we will answer it as quickly as we can. We would rather receive multiple messages from a customer who needs help versus not receiving one message at all.
Can you communicate through email?
It is quicker for us to utilize Etsy's Message System. That's why we initially send proofs and follow up with customers via Etsy Message. However, we do sometimes communicate through email if we are having trouble getting a customer's response through Etsy Message.
Does your Framed Canvas include glass?
No. The "floater" frames we used in our Framed Canvas designs do not include glass. This is intentional to allow the texture and unique medium of the wrapped canvas to be prominent in the framed design. If you are looking for a framed design with glass, I suggest browsing our paper frame options. However, if you still have any question about our different mediums, please send us a message and we will be happy to help.
Seller details
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