OwlRoostArt

Illustration and Design

Newport-on-Tay, Scotland

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

OwlRoostArt is taking a short break

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Note from shop owner Shop will be closed from the 10th of December to reopen mid-January. If you have any concerns about your order please feel free to message me but be aware I will have no internet access from the 13th of December to the 17th of December so please be patient, I will reply immediately upon my return.

Note from shop owner

Last updated on 10 Dec, 2021

Shop will be closed from the 10th of December to reopen mid-January. If you have any concerns about your order please feel free to message me but be aware I will have no internet access from the 13th of December to the 17th of December so please be patient, I will reply immediately upon my return.

Catriona Laird

Contact shop owner

Catriona Laird

Reviews

Average item review
5 out of 5 stars
(267)

About OwlRoostArt

Sales 955
On Etsy since 2016

Shop policies

More information

Last updated on 09 Dec, 2020
Frequently asked questions
Lost or Damaged Goods

I always do my best to ensure items arrive safely to their destinations however I absolutely cannot guarantee how individual postal services treat items. In the event of lost/damaged goods please get in touch and I will do my best to replace the order where possible. If an item is damaged please also send me photos of the damage. Each situation is different so I will do my utmost to either get another item to you where possible or a refund.

YOU MUST MESSAGE ME WITHIN 180 DAYS OF THE ITEM BEING POSTED IF IT HAS NOT ARRIVED OR HAS BEEN DAMAGED OR ELSE I CANNOT SEND YOU A REPLACEMENT OR A REFUND.

180 days is the cut-off for Etsy refunds and claims via royal mail for lost goods and I cannot help your case thereafter. Thanks for understanding.

POSTAL DELAYS

Due to the current pandemic it is possible that the postal services are delayed in your country. There is nothing I can personally that do about this and I ask that you be extra patient when waiting for your order to arrive. We can judge on an individual basis if an item should be replaced for an overly elongated wait time, so please message me if you are at all concerned. Thank you!

Tracking

At present I am unable to send items with tracking as the expense is too great for my small business. If you have any concerns regarding this please contact me and I can upgrade my shipping profiles to include a tracking option for a higher cost.

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