OwlRoostArt

Illustration and Design

Newport-on-Tay, Scotland 535 Sales On Etsy since 2016

5 out of 5 stars (122)

OwlRoostArt

Illustration and Design

Newport-on-Tay, Scotland | 535 Sales

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Catriona Laird

Contact shop owner

Catriona Laird

Reviews

Average item review
5 out of 5 stars
(122)

About OwlRoostArt

Sales 535
On Etsy since 2016

Shop policies

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Last updated on 01 Sep, 2019
Frequently asked questions
Lost or Damaged Goods

I always do my best to ensure items arrive safely to their destinations however I absolutely cannot guarantee how individual postal services treat items. In the event of lost/damaged goods please get in touch and I will do my best to replace the order where possible. If an item is damaged please also send me photos of the damage. Each situation is different so I will do my utmost to either get another item to you where possible or a refund.

YOU MUST MESSAGE ME WITHIN 180 DAYS OF THE ITEM BEING POSTED IF IT HAS NOT ARRIVED OR HAS BEEN DAMAGED OR ELSE I CANNOT SEND YOU A REPLACEMENT OR A REFUND.

180 days is the cut-off for Etsy refunds and claims via royal mail for lost goods and I cannot help your case thereafter. Thanks for understanding.

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