PLUMANDPIGEON

PLUM AND PIGEON

Manchester, England 1139 Sales On Etsy since 2012

5 out of 5 stars
(345)

Announcement   Timeless, feminine womenswear - all garments handmade in Manchester.

Announcement

Last updated on 25 May, 2018

Timeless, feminine womenswear - all garments handmade in Manchester.

rosehalstead

Contact shop owner

rosehalstead

Reviews

Average item review
5 out of 5 stars
(345)
View all 345 reviews

About

Design and sewing vintage inspired clothing

After doing a series of dressmaking courses I began combining my love of vintage clothing and sewing together.
I'd spend evenings after work and days off sewing, learning new skills, developing a collection.
After a couple of years my hobby became a full time job which is a dream come true!

I'm very proud that my British brand of vintage style clothing is all handmade by me in my Manchester studio, each garment is made to a high standard using good quality fabrics.
Inspired by the 1940's and 50's fashion, each piece is created to be timeless and long lasting so you can wear them for years to come.

Shop policies

Last updated on 20 January, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to be entirely happy with your purchase, but if for any reason you are not, you can return the item within 14 days of purchase.

I will exchange or refund an item providing it is unworn and with its original labelling.

Unfortunately I am not able to offer a refund on any bespoke items that have been tailored to the customer’s own specifications unless the item is faulty
Payment
Payments are accepted by Paypal, credit/debit card, Etsy gift cards etc
Shipping
All garments are handmade and made to order, please allow around 7-8 working days to make each item, if ordering more than 1 item the time will be extended.
Once ready, I will send you a notification to let you know your parcel has been sent.
All parcels are sent using Royal Mail 1st class delivery.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom dress or made to measure order), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

1. Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

2. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

3.Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

4. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Amy Laws, am the data controller of your personal information. If you have any questions or concerns, you may contact me at rose_halstead [!at] hotmail.co.uk