PainfulPleasure

Rugeley, England On Etsy since 2015

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

PainfulPleasure

Rugeley, England | 305 Sales

Announcement    Welcome to our small home business, we hope that whilst your browsing throughout the products that we have on here that something might catch your attention to kindly buy from us, if there is not a product there & You wish to have something custom made we are able to do that for you just drop us a message on here or email at painful_pleasures [!at] outlook.com.
We have placed this next part here as some customers are missing a vital part of sending some information over when they put in an order which is understandable it happens. Please can those that place an order include Their Telephone Contact Number For Our Delivery Courier.
Thank You & Happy Browsing!

Announcement

Last updated on 04 Jun, 2020

Welcome to our small home business, we hope that whilst your browsing throughout the products that we have on here that something might catch your attention to kindly buy from us, if there is not a product there & You wish to have something custom made we are able to do that for you just drop us a message on here or email at painful_pleasures [!at] outlook.com.
We have placed this next part here as some customers are missing a vital part of sending some information over when they put in an order which is understandable it happens. Please can those that place an order include Their Telephone Contact Number For Our Delivery Courier.
Thank You & Happy Browsing!

Items

305 Sales
 
Neil Saunders

Contact shop owner

Neil Saunders

Reviews

Average item review
5 out of 5 stars
(40)

About PainfulPleasure

Sales 305
On Etsy since 2015

Pain and pleasure delievered with naughty thoughts

I started out making toys over 15 years ago selling them to friends and friends of friends

I take a massive amount of pride and time in making the products I believe in taking my time when making something I take care with each item that I make be it a normal item down to a custom item I make it with care and some times even a bit of Sadistic and masochistic love. Everything that I do is made with naughty thoughts, painful and pleasurable wishes for the new owners and made with a great deal of care as well, I would never sell something to someone else that I was not willing to own myself. I hope that what I make and sell on here will give pleasure to others.

For making our leather toys each is hand cut strand by strand piece by piece, I do not use machines to cut the leather, just an old fashion cutting knife and a rather steady hand, hence why at times it might take a little longer to make the flogger you desire as I firmly believe in giving My best in all the items I make. The making of the violet wand toys takes time as some of the bits are small and tricky new ideas come up all the time, making the Induction plates can take a few weeks to make as again I make these by hand no large machines are involved in making these and plus painful pleasures is not a large company but we do take pride in all I do.

Shop members

  • Painful Pleasures

    Owner, Creator, Designer

    Neil is the Owner of the shop. He has over 15 yrs of experience in making toys. He is the one that will be making most of the toys for the violet wands attachments leather toys, He hand turns all of the wooden handles.

Shop policies

Last updated on 20 July, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
To ensure the safety and health of our customers, we do not accept returns or exchanges on items that can constitute a health risk or any item that comes into contact with any bodily fluid. Once these items are shipped, we consider them to be used and non-returnable.

Due to the nature of Floggers Paddles Canes, Custom and Made-to-Measure products, all sales of these items will be considered final we do not accept cancellations . Please check sizes or other requirements carefully when ordering.

When ordering an item please read the items details and also the amount of time that it will take to make and dispatch your item as once you have brought from us, items will be considered final we do not accept cancellations.

If there is a problem with one of our products and if the damage is not from misuse of our products and we are contacted within 7 days of the item arriving with you, we will do our best to work with our customer to resolve the issue. We may ask for photographs to help resolve any issues there might be.

We cannot be held responsible liable to provide a refund for an item arriving at an incorrect, non-valid address.

Please understand that, while we find it is an incredibly rare thing, if a package becomes lost somewhere between the times of us posting your item out and when it should arrive to your home, we sadly cannot not be held responsible or liable to provide a refund or re-ship the goods.

Please contact us with any further questions or queries regarding this policy.
Payment
Payment in full at time of purchase.

You can pay by almost any major credit card. as well as etsy gift cards. Please be aware that payments by credit card can take between 24-48 hours to complete.

We do take PayPal payments. Payments by PayPal can take up to 2 hours to clear


If you do not have a PayPal account we are able to pass out bank details though it can take from a couple of hours to 2 working days for a bank payment to show on the account.
Delivery
We understand that the delivery Policy is long but we ask that you please read what is written thoroughly and if there is anything do not understand please contact us....

Please kindly take note we only dispatch orders Monday- Thursday..

Deliveries may be delayed due to COVID-19. We recommend waiting a few days after the expected delivery date before sending your request.


UK PARCELS...

Parcels that are to shipped within the UK will arrive within 2-5 business days from the day it was posted out and a signature will be required when the parcel arrives. All parcels will come well packaged and will not display our Painful Pleasures name on the packaging but an return address will be on there. **NOTE** your contact details are only used by us and only given to the delivery courier we send your parcel with we do not share your details with anyone else.


What is required from you to have your parcel shipped.


a) Full name of person whom we are sending the parcel to.


b) Valid full postal address including postcode/zip-code.


c) Please provide us with a phone number for our delivery service if its a land line please provide us with the area code.



You can have your parcel shipped with insurance to cover any damaged that might occur for this you will need to send us a message with your order and once order packaged up we can tell you the additional price which you can then pay via PayPal.




INTERNATIONAL SHIPPING...

International shipping takes approximate up to 21 working days. Once your parcel is ready to be dispatched will provide you with a tracking number on the dispatch notice. All parcels will come well packaged and will not display our Painful Pleasures name on the packaging but an return address will be on there. **NOTE** your contact details are only used by us and only given to the delivery courier we send your parcel with we do not share your details with anyone else.


What is required from you to have your parcel shipped.


a) Full name of person whom we are sending the parcel to.


b) Valid full postal address including postcode/zip-code.


c) Please provide us with a phone number including area code for our delivery service.




You can have your parcel shipped with insurance to cover any damaged that might occur for this you will need to send us a message with your order and once order packaged up we can tell you the additional price which you can then pay via PayPal.



OTHER IMPORTANT INFORMATION.


ABOUT PARCELS DELIVERY.

We cannot be held responsible liable to provide a refund or re-ship the goods for an item arriving at an incorrect, non-valid address.


Parcels delivered when not at home. All of the carriers we use will try and deliver the parcel to the specified address that we are given at the time of order. When the parcel courier attempts to deliver and no one is there then the courier should.

A) Leave you a card asking you to contact them to re-deliver the parcel,
B) Leave you a card stating where you can collect your parcel from (like collect from Post office/Delivery depot),
C) Leave you a card explaining that they have left the parcel somewhere safe (like with a neighbour, behind a bin etc)

**NOTE** Please understand that, while we find it is an incredibly rare thing, if a package becomes lost somewhere between the times of us posting your item out and when it should arrive to your home, we sadly cannot not be held responsible or liable to provide a refund or re-ship the goods.



ABOUT DAMAGED PARCELS.

We can not be held responsible or liable to provide a refund or to ship out new goods that arrive at the customers address in damaged condition.

We always make sure items are well wrapped using items such as bubble wrap, paper, bubble wrap bags, bubble bag, foam, boxes, plastic tubing, we always make sure to take any item with glass in or anything else that is fragile we use fragile tape as well and sometimes the fragile stickers.

*** IF at any point you receive a package that looks damaged open it up in front of the courier and if items are damaged make a report take photos get the courier to sign some sort of paper work to prove the item came damaged the you can make a claim yourself to the delivery compan. We have photos as well to show the item packaged before we hand off to courier address. ***




CUSTOMS/IMPORT INFORMATION..

The prices we charge will cover the cost of the goods along the prices charged by the postal provider that we use for the delivery service. Any additional fees, such as import tax and admin charges from the postal provider, are not our responsibility they solely the responsibility of you the customer. Because of this we do not quote these fees or charge an additional to cover them. Import fees vary by country so we ask that if you are ordering from outside of the EU, you look into your country’s customs and import laws.

If you buy products from us that are subsequently seized and/or destroyed or returned to us at the point of import, due to being illegal to import into your country, we are not liable to provide a refund or re-ship the goods. So due to this we ask that you please check your custom and import laws before ordering.

Goods and their value will be declared on the appropriate customs paperwork. We will be discreet where possible but we will give as much information as we feel is necessary to get your parcel to you please also note that we will not falsify the contents or their value, but we will be as discreet as possible and not write sex or bdsm toys.
Additional policies and FAQs
Seller Information:- Contact email address is painful_pleasures [!at] outlook.com

If you buy products from us that are subsequently seized and/or destroyed or returned to us at the point of import, due to being illegal to import into your country, we are not liable to provide a refund or re-ship the goods. So due to this we ask that you please check your custom and import laws before ordering.


Your contact details are only used by us and only given to the delivery courier we send your parcel with we do not share your details with anyone else.


You can have your parcel shipped with insurance to cover any damaged that might occur for this you will need to send us a message with your order and once order packaged up we can tell you the additional price which you can then pay via PayPal.



All items are made by hand with love for quality materials, fine workmanship.


Please feel free to contact us with any questions. If you would like a special request, we would be happy to hear form you.


We under take custom orders.


If you see something you like but not in the colour you want please contact us, we will try our best to meet your needs.


We at PainfulPleasures guarantee the quality of all of our products. If we won't put it in our own play bag, then we refuse to ship it out. Everything is checked for quality before we send it out to the customer.


PainfulPleasures will ship to the shipping address given via Etsy. Please make sure that this is the address you would like your item shipped to. If You wish to have Your item delivered to another address please make sure that You send us the full name and address including postcode/zip-code. We cannot be held responsible for an item arriving at an incorrect, non-valid address. If you are from out of the UK please provide us with a phone number including area code for our delivery service.


Please be aware that us as seller’s are not responsible to pay for any applicable duty, value added taxes (VAT) charged by your country that is up to you as the buyer.

Goods and their value will be declared on the appropriate customs paperwork. We will be discreet where possible but we will give as much information as we feel is necessary to get your parcel to you please also note that we will not falsify the contents or their value, but we will be as discreet as possible and not write sex or bdsm toys.


The products in our shop are for use by consenting adults as novelties, accessories, and sexual toys. We at Painful Pleasures assume no responsibility for unsafe, improper, or illegal use of these items. Please we ask that you play safe, be safe, be sane and be consensual adults.