
PaperChicPlans is taking a short break
Reviews
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Sharyn on 15 Jun, 2022
5 out of 5 starsAbsolutely beautiful product, lovely packaging and fast delivery. Thank you
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About PaperChicPlans
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See in original language
Planner Stickers & Stationery
Shop members
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Claudia
Owner, Designer, Maker
Production partners
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A Print Shop
United Kingdom
A Print Shop
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Washi Tape Manufacturer
China
Washi Tape Manufacturer
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Enamel Pin Manufacturer
United Kingdom
Enamel Pin Manufacturer
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A Print Shop
United Kingdom
A Print Shop
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Sticker Manufacturer
Amsterdam, Netherlands
Die Cut Sticker Manufacturer
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 4 hours of purchase
Payment
Delivery
Deliveries are extremely slow at the moment due to the ongoing pandemic.
Please be aware that any taxes or customs charges upon arrival are the buyers responsibility.
Please be aware that once the items have been dispatched things are out of my control. Please allow 2 weeks for UK deliveries and 4 weeks for international deliveries, if you haven't received anything after the time specified please do not hesitate to contact me.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
I do not share your information with any third party shops, parties or businesses. I solely use your information to fulfil orders.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
5. Transfers of Personal Information Outside the EU
I do not transfer or share your information outside of the EU.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Claudia Stenhouse, am the data controller of your personal information. If you have any questions or concerns, you may contact me at paperchicco [!at] hotmai.com or via Etsy message.
More information
Frequently asked questions
My order hasn't arrived, what shall I do?
Deliveries are severely delayed at the moment. If you wish to track your order, please choose the tracked/signed delivery option during the checkout process.
Approximate delivery times - Not including processing times :
Standard UK : 1 - 3 business days
Standard International : 5 - 7 business days
1st Class Signed UK : 1 - 3 business days & requires a signature upon delivery.
International Tracked/Signed delivery : 5 - 7 business days & requires a signature upon delivery
Please allow 2 weeks for UK deliveries and 4 weeks for international deliveries, if you haven't received anything after the time specified please do not hesitate to contact me.
I didn't receive a tracking number
A tracking number is only given if the 'Tracked/Signed For' shipping option is chosen during the checkout process. If you wish you track your order, you must select this option.
How long before my order dispatches?
All orders will be dispatched within 1-2 weeks (not including bank holidays or weekends)