TavernCreativeBaby

We'll send you a proof for approval before printing. We won't go to print until we've received your sign off (Placing an order will be considered confirmation unless otherwise stated). Please check carefully to ensure all the details are accurate - this includes spelling, punctuation, dates, postcodes colours and layout. Proofing is your responsibility, so the design that is confirmed by you will be the design that is printed. If there is a printing error with the approved proof, we can't unfortunately offer you a refund, return or free reprint. If we're at fault however, we'll do everything we can to fix it. If you do have any issues, we'll be happy to work with you to resolve the issue as effectively and efficiently as possible.

Our delivery and turnaround times are just estimates. We're very efficient and usually try to exceed your expectations. If confirmed by 10.30am GMT we'll usually dispatch your order the same working day. However from time to time there may be production, issues that are beyond our control, which ultimately delay the dispatch. If this does happen, they'll go out the next working day. We ask that you bear with us and we'll do our very best to have your order with you as quickly as possible. We're very quick to respond to messages, so if you do have any concerns or would simply like an update, we'll be happy to help.

We want your prints to look as good as possible and a great quality photo is one of the best ways to ensure they look their best.
All supplied photos should be high resolution (300dpi) as this will guarantee the best results in print.
If you supply us with a photo that we think won't print well, we will always advise you so.

Our kraft card is eco friendly, recycled stock. As a result the lightness of the finish may vary from card to card and on each side. This will be very subtle and hardly noticeable (if at all). If you're unsure, you're welcome to purchase a sample before going ahead with your full order. With that being said, everyone who has ordered in the past has been very happy with the results.

Our logo will be printed very subtly on the back of most single sided printed cards. This is very small, faint and tasteful. Flat thank you cards will be left blank on the back, as the reverse is usually intended for a handwritten message. Similarly, if you've chosen a double sided template, we will of course omit the logo, so nothing interferes with your design and text. If you'd prefer the reverse of your cards to be blank, please let us know and we'll be happy to remove it for you.

Our main card stock is 320gsm Textured Stock, this has an off-white colour and works beautifully with our designs. If your design has a particularly high coverage of ink, we'll use 320gsm Smooth Stock. This will be bright white and works well with high coverage designs. If you have a photo design, we'll use 320gsm Stock with a light gloss coating on the photo side. This will ensure your photos look their best in print - this stock is also bright white. If in doubt, please purchase a sample pack before printing.

Our White Envelopes match our main card stock and is therefore off-white. However, it does still work with the other 2 stocks. If in doubt, please purchase a sample pack before printing.