PepperPotCrafts

Hand crafted dolls and gifts.

Chorley, England | 62 Sales

PepperPotCrafts

Hand crafted dolls and gifts.

Chorley, England 62 Sales On Etsy since 2013

5 out of 5 stars (23)

Announcement   Welcome to PepperPot. I design and make all my items and love to design custom orders for customers so please contact me if you have an idea in mind.

Throughout my products i use a range of vintage and upcycled materials such as fabrics, buttons and lace so each piece i create is unique.

Announcement

Last updated on 27 Sep, 2018

Welcome to PepperPot. I design and make all my items and love to design custom orders for customers so please contact me if you have an idea in mind.

Throughout my products i use a range of vintage and upcycled materials such as fabrics, buttons and lace so each piece i create is unique.

Rachel Adams

Contact shop owner

Rachel Adams

View all 64 items

Reviews

Average item review
5 out of 5 stars
(23)
View all 23 reviews

About

I rediscovered my creativity as a hobby, then turned it into a business

I grew up in a creative and artistic household and chose art and design based subjects at school, however as I grew up these interests faded away.

Then one year my husband bought me a craft kit for Christmas and I gave it a go. Making a simple little piece from a ready made kit rekindled my creativity and immediately made me want to design and sew my own things. So I began - I designed a little felt doll and made her as a gift for my daughter, then another and another. From there I began to think of other items and to explore different methods.

One day I plucked up the courage to apply to sell my products at a local craft fair and I loved the whole experience. Having an Etsy store is an extension of that experience and allows me to show and sell my products to people all over the world.

I love to make a variety of things as it encourages my creativity and ensures I continue to love what I do. All my products are tied together by the fact that I design all my patterns and pieces by hand and I make everything - both hand and machine sewn - all by myself.

Throughout my products I love to include unique elements such as upcycled fabrics and vintage lace and buttons, so that everything I make has the potential to be a unique piece. My favourite makes are the one-of-a-kind custom orders that my customers contact me and ask me to make.

Shop members

  • Rachel Adams

    Owner, Maker

    I am a mum of two who lives with her lovely family near Chorley in England. Since my days at school I have always loved having a creative outlet in life. I design all my own patterns and love developing new products and making custom orders.

Shop policies

Last updated on 09 January, 2019
Thank you for visiting my shop. Everything in the shop is handmade by me, most items are made to order and I am happy to customise many of my products wherever possible. See the Customised Orders section below for more details.

Please note that items may vary slightly from images shown as many of the beads, buttons and embelishments I use are upcycled or vintage and my products are intended to be individual and unique, not mass produced and identical.

If you have any questions please feel free to contact me.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
The majority of my items are made to order,so please contact me within 12 hours if you wish to cancel your order.

In the unlikely event that you are unhappy with your purchase a refund or exchange may be possible. Please contact me as soon as possible after receiving your order to discuss the situation.

Refunds are only offered on the cost of the item itself and you will remain responsible for the postage costs incurred.
Payment
Payments can be made by Paypal or by credit card. Credit card payments are made through Paypal however you do not need a Paypal account for this process - simply follow the instructions given, or view the etsy help article at http://www.etsy.com/help/article/361.

As most items are made to order, please contact me immediately if you wish to cancel an order. Cancellations can only be accepted if they are made within 24 hours of the order being placed.
Shipping
UK
All orders are sent by First Class post.

ALL OTHER DESTINATIONS COVERED
All orders are sent Royal Mail Airmail. According to Royal Mail they aim to deliver to Europe in 3-5 working days and to the rest of the world in 5-7 working days.

Buyers are responsible for any import duties / taxes etc that are incurred.

Please be aware that delays can occur in delivery due to issues outside of my control. If you have not received your goods within 28 days please contact me.
Additional policies and FAQs
CUSTOMISED ORDERS
Many items can be personalised for you and I am happy to accommodate this wherever possible. Please send me an email or convo to discuss your requirements prior to placing your order.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for example for a custom order or gift message.
Why I Need Your Information and How I Use It
• In order to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my newsletter;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep data relating to your Etsy orders for 2 years. If you have signed up to receive ongoing content from me (such as my newsletter or blog updates) I will retain your data in the form of your name and email address until you opt out or unsubscribe from receiving further communications.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me
If you have any questions or concerns you may contact me, Rachel Adams, at pepperpot.handcrafted [!at] gmail.com or madebyme.pepperpot [!at] gmail.com. Alternatively you can contact me at Rachel Adams, 1 Patricroft Drive, Chorley, PR77GF, United Kingdom.

More information

Last updated on 09 Jan, 2019
Seller details
Rachel Adams
1 Patricroft Drive
CHORLEY, PR77GF
United Kingdom