PinkCocoaShop

Decorative biscuits gifts & brownies.

Top shop for gifts in the UK.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Sarah Jenkins

Contact shop owner

Sarah Jenkins

Reviews

Average item review
5 out of 5 stars
(108)

Shop policies

Last updated on 09 May, 2022

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Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are not entirely satisfied with your order we will refund the item value (shipping will not be refunded) once the item is returned to us within 10 days from the dispatch date unopened or otherwise damaged.
Customers are responsible for the return shipping costs.
Food items are NOT refundable once opened.

Refunds are considered on an individual basis. Please contact me in the unlikely event you have a problem with your purchases. Before issuing a refund or replacement we may ask you for further information or photographic evidence of the damage.
Delivery
Posted first class by royal mail. Please note that we do not have tracking information but do hold a proof of postage certificate. Royal Mail cannot accept a claim for loss unless 15 working days or more have passed since the item was due to be delivered (Inland) according to Royal Mail Terms and Conditions.
Additional policies and FAQs
We are registered with Stockport Environmental Health

Please contact me on Sarah [!at] pinkcocoa.co.uk with any enquires