PipaCrafts

watercolour portraits & handmade stationery

Peterborough, England
|
| 843 Sales | 5 out of 5 stars 5 out of 5 stars

PipaCrafts is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    To my current and future clients, a warming welcome to PipaCrafts Etsy shop! Happy 2023!

PipaCrafts is taking a slow revamping this year, custom commissions will be very limited.
If you have any questions, please do not hesitate and send me a message 📩


Stay safe!
Filipa from PipaCrafts xx

Announcement

Last updated on 18 Jan, 2023

To my current and future clients, a warming welcome to PipaCrafts Etsy shop! Happy 2023!

PipaCrafts is taking a slow revamping this year, custom commissions will be very limited.
If you have any questions, please do not hesitate and send me a message 📩


Stay safe!
Filipa from PipaCrafts xx

Items

843 Sales

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Filipa R

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Filipa R

Reviews

Average item review
5 out of 5 stars
(219)
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About PipaCrafts

Sales 843
On Etsy since 2016
Video summary: Working on your commissions! :)

About PipaCrafts...

Hi everyone!

​I'm Filipa and I'm the 'face and name' behind PipaCrafts - a bit of a chaotic yet positive, fun, creative 'homemade' place dedicated to create your one-of-a-kind gift for these huge amounts of special occasions/celebrations we face in our lives.

I'm a mum to a 8yo beautiful and impressive little girl and married with a great guy I've been dating for the past 15 years!

My dream of building my artistic mini-empire grew once I became a mum and the seeds to that feeling I could work on, from and for my passion were planted when my husband and I got married in 2013 and we designed and planned all our wedding stationery.

PipaCrafts concept was sketched between 2014-15 and I finally opened my Etsy shop in 2016.

​I'm a paper lover, a handcrafter and a social media curious.
I'm extremely grateful for the life I'm living (even with all the hiccups), I finished my Fine Arts Painting Degree back in 2010 in Lisbon, Portugal, and I've chosen the United Kingdom as the place to call home since 2012.

​To finish, let me take a deep breath and welcome you to this very home-and-handmade beloved project I'm so proud of!
​​
With love,
Filipa xx

Shop members

  • Filipa (aka Pippa)

    Owner, Artist, Maker

    • Watercolour Portraits • Handmade Stationery • Greeting Cards • Illustrations & Prints

Production partners

  • KDP

    United Kingdom

    KDP - Kindle Direct Publishing is a print-on-demand company owned by Amazon. Its purpose is to help self-publish eBooks and paperbacks for authors and creators like me.

  • Printed.com

    United Kingdom

    Professional printer service

Shop policies

Last updated on 22 Jul, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on 19 May, 2022

Frequently asked questions

How long does a CUSTOM ORDER takes?

15 working days is the minimum time I need to work in a custom order - except for Greeting Cards and Planners.

Production times are shown on each listing's description and are excluding delivery aim times/days stipulated by postage companies.

Production times may vary depending on seasonal times of the year and also the volume of work I am dealing at the time of placing the order, but I will always do my best to meet your expectations to get each order ready as soon as possible.

The same way, I will inform you if any delays are expected and the reasons for it.

COLOUR & SIZE Variations

Due to the nature of our electronic devices and calibration of brightness, contrast and colour saturation on screens - desktops, laptops, phones, tablets, etc. - minor variations in colour, texture or size may occur and are not defective.

Size options of each item are shown in every listing, as well as the materials used and the basic / primary colours.

MATERIALS

All materials used for each order are new and purchased purposely for the occasion and used only in my workplace.

Being a handmade product, a more careful handling is advisable.

I can not be responsible for any natural aging of the products.

The main materials used are: high quality watercolour paper, watercolours, pencils, permanent ink pens, paper glue, cardboard, glitter (for greeting cards), thread and sewing materials (for Planners and Notebooks)

ERRORS & OMISSIONS

I highly recommend that the information to appear in a custom order (such as wording) to be written through Etsy Convo at the time of placing an order or soon after, keeping in mind the spelling/pronunciation you are looking to get.

The information I receive is then 'copied-and-pasted' into digital image editing programs.

I strongly recommend to double check if names/quotes/dates are accurate and correct as I can not be responsible for any errors or omissions that were not transmitted/informed during the process.

PACKAGING

All orders are carefully packed by me to prevent damage during delivery and to make sure it reaches you in perfect condition.

All orders are packed using hard cardboard envelopes, clear film or recycled brown paper, a business card and Fragile/Do Not Bend stickers or tape.

Any damages upon arrival should be reported immediately, together with evidences (photos) so we can work together and take action as soon as possible to the best of our interests as buyer and seller.

SHIPPING Costs & Times

The prices are as per the Post Office charges plus a small fee that covers the expenses for packaging.

Shipping to certain areas/countries may incur additional charges.
Charges vary depending on weight, size and selected service for delivery.

To safeguard the delivery of the order, all items are shipped using Royal Mail 1st Class Signed For and International Tracked & Signed.
You must make sure to provide a valid delivery address where someone can be present to sign for the order or be prepared to collect later at a convenient time/date.

I will message you once your order is shipped, providing all relevant details (such as tracking references, expected arrival date, etc).

I do not get any profit from shipping charges.

What if my parcel gets LOST?

Once the order is dispatched according to the shipping option, I no longer have control over the parcel.

I will always be committed to make every effort to provide my products as agreed but I can not be held responsible for situations beyond my control.

If a parcel gets lost, it must be reported immediately so we can take action to track it or to establish which further steps must be made.

REFUNDS, RETURNS & EXCHANGES

Due to the nature of my work and considering most of my products are personalised or custom orders, full refunds, returns or exchanges are not possible unless I am contacted within the first 48H since placing an order.

It may be possible to change/amend the order if it's on early stages.
However each situation will be considered individually in a way it can be fair for all parties involved.

Personal DATA

To create a custom order that requires photography/names/dates, I strongly recommend all information exchange to be made through Etsy Convos.

The data you share with me through my shop is used SOLELY and EXCLUSIVELY for the purposes of completion of your order.

Seller details