PlankandPipe

Plank & Pipe

Manchester, England On Etsy since 2015

PlankandPipe

Plank & Pipe

Manchester, England | 46 Sales

Shop owner

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PlankandPipe is taking a short break

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Note from shop owner **This shop is currently closed while we take a holiday.**

In that time we'll be collecting inspiration for a new range of furniture designs.

We're still contactable however so keep in touch, or say hi over on our Instagram page - https://www.instagram.com/plankandpipe/

Note from shop owner

Last updated on 01 Aug, 2020

**This shop is currently closed while we take a holiday.**

In that time we'll be collecting inspiration for a new range of furniture designs.

We're still contactable however so keep in touch, or say hi over on our Instagram page - https://www.instagram.com/plankandpipe/

Alex

Contact shop owner

Alex

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About PlankandPipe

Sales 46
On Etsy since 2015

Creatively Engineering our Surroundings

Alex Watmough is a creative engineer hand crafting unique pieces of furniture for homes and businesses.

Predominantly working with metals and timbers, Alex transforms his materials into strong and considered pieces of engineered furniture highlighting the beauty of function and industry.

Commissioned pieces sit in homes, retail spaces and businesses both in the UK and internationally.

Shop members

  • Alex

    Owner, Creator, Engineer

Shop policies

Last updated on 02 November, 2017

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Return items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact [!at] plankandpipe.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact [!at] plankandpipe.com and we will provide a returns address.

Shipping

To return your product, you should contact us via email to receive a returns address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Payment
We accept all major Credit Cards and Debit Cards through Etsy Direct Checkout and Paypal.

All payments to be made upfront prior to work beginning.
Delivery
We generally use UPS or other reputable delivery firms depending on fluctuation in price.

All items will be packaged securely to ensure safe transit and all are insured to the value of the item.


Delivery FAQ

Q. What are my processing times?
A. Deliveries are usually received within 1-2 weeks. This includes the build of the product and delivery. Other shipping times available upon request.

Q. Will I ship internationally?
A. Yes! If your country isn't listed in the ad, please get in touch and we'll provide a quote.

Q. Do we allow local pick up
A. Yes! Let us know and we can arrange a time.

Q. Will we reduce postage for multiple items?
A. Unfortunately the delivery firms charge us per item and as they are quite large they can't be packaged together. We could however consider reduced delivery to the Greater Manchester area.
Additional policies and FAQs
We can carry out custom designs and changes to the original listings is required. Please let us know your requirements and we can provide revised quotes/prices.

Don't see your question here? Contact us at: contact [!at] plankandpipe.co.uk

© All rights, images, text, and otherwise are reserved and limited to the use of Plank & Pipe.