
PlankandPipe is taking a short break
Reviews
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red14071 on 11 Oct, 2020
5 out of 5 starsThis is a beautifully made towel holder. The workmanship is fantastic. It looks amazing in my new bathroom thank you!
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Mike on 12 May, 2019
5 out of 5 starsI love It it's a unique items and a good quality. Five stars all my customers like it
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jemeen on 10 Oct, 2017
5 out of 5 starsIn short, the shelves are beautiful and add the slightly industrial look to my kitchen I was looking for. However, it took longer to get the piece than expected as a first set of shelves were damaged en route by the delivery company. Alex immediately accepted the shelves back (he arranged for pickup from my home), assessed the damage and sent back the shelves that I look forward to putting up this weekend. A happy ending :)
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jennieienoty on 04 Jul, 2017
5 out of 5 starsBeautiful hooks! I'm considering another row of three. Thanks guys. I'll be in touch.
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Jonah on 13 Jun, 2017
5 out of 5 starsWonderfully made, an absolutely beautiful piece of furniture quickly delivered.
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Shelley on 09 May, 2017
5 out of 5 starsAbsolutely beautiful craftsmanship! A very loved addition to our bathroom! Thank you for the super fast dispatch and delivery. We look forward to buying again with you in the very near future! Everything was perfect and appreciated thank you! :))
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jackwebdale on 28 Oct, 2015
5 out of 5 starsBeautiful peace. Alex was very clear and customised it for me for an extra industrial feel with gate valves. Highly recommended :)
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Penny on 19 Aug, 2015
5 out of 5 starsI asked for some slightly different dimensions and Alex delivered with no problems at all. He even sent pictures to make sure it was how I'd described. Very kind. The quality is superb, it's nice and strong and the colours in the copper are beautiful. Can't wait to get it on the wall!
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Penny on 19 Aug, 2015
5 out of 5 starsSo pleased! It's going to look amazing above my down stairs toilet. And inspired by the terrarium in the photos, I'm going to get one of those too. The copper is stunning and has real depth of colour to it around the joints from the heat. Couldn't be happier! Thank you
About PlankandPipe
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See in original language
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Brass and glass - the perfect combination
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Away from Etsy, we like to create one off unique pieces to challenge the norm and bring concepts to life
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Manchester Makers Markets - The Northern Quarter crowds were fantastic. Looking forward to being back there soon
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Hobbs London - Window display pieces for 8 stores
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Photography - Bringing the collection to life.
Creatively Engineering our Surroundings
Alex Watmough is a creative engineer hand crafting unique pieces of furniture for homes and businesses.
Predominantly working with metals and timbers, Alex transforms his materials into strong and considered pieces of engineered furniture highlighting the beauty of function and industry.
Commissioned pieces sit in homes, retail spaces and businesses both in the UK and internationally.
Shop members
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Alex
Owner, Creator, Engineer
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact [!at] plankandpipe.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact [!at] plankandpipe.com and we will provide a returns address.
Shipping
To return your product, you should contact us via email to receive a returns address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Payment
All payments to be made upfront prior to work beginning.
Delivery
All items will be packaged securely to ensure safe transit and all are insured to the value of the item.
Delivery FAQ
Q. What are my processing times?
A. Deliveries are usually received within 1-2 weeks. This includes the build of the product and delivery. Other shipping times available upon request.
Q. Will I ship internationally?
A. Yes! If your country isn't listed in the ad, please get in touch and we'll provide a quote.
Q. Do we allow local pick up
A. Yes! Let us know and we can arrange a time.
Q. Will we reduce postage for multiple items?
A. Unfortunately the delivery firms charge us per item and as they are quite large they can't be packaged together. We could however consider reduced delivery to the Greater Manchester area.
Additional policies and FAQs
Don't see your question here? Contact us at: contact [!at] plankandpipe.co.uk
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