Items
Reviews
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Lucy on 01 Sep, 2020
5 out of 5 starsSuch a lovely item I am very pleased with it and beautifully designed. The customer service and delivery was great also.
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David on 02 Jul, 2020
5 out of 5 starsGreat quality hand made, received it late but, was worth the wait. Will definitely order more items from them.
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Claire on 22 Apr, 2020
5 out of 5 starsA very beautiful necklace. Thank you. Well made & a real one off.
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kapellmeister on 21 Nov, 2019
5 out of 5 starsA very pretty bracelet, beautifully made! Somewhat lighter weight than I expected, but nevertheless a nice piece of jewellery.
Delayed dispatch, but arrived eventually on 21 November.
Thank you! -
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About WireWitchcraft
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Moonstones are our signature gemstone - that's why we have plenty!
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All of our sparklies are always packaged both nicely and securely.
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We cut and polish our Whitby jet ourselves.
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We admire opals - a lot.
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Harvey likes to help. ;)
Gemstones, goth and copper wire.
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Shop members
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Emilia
Owner, Creator, Designer
Shop policies
Accepted payment methods
Returns and exchanges
YOU CANNOT BOTH KEEP THE ITEM AND GET A REFUND.
If the item arrives damaged, we will happily either:
1. Repair the item for you free of charge, or
2. Provide guidance on how to fix minor problems such as loose jump rings, or
3. Send a replacement part.
Payment
Delivery
International orders will be shipped via Royal Mail Tracked & Signed For International and will usually take 5-10 days to arrive.
In an unlikely case of a lost item, I will do my best to issue a refund as soon as the item is refunded by the Royal Mail.
Additional policies and FAQs
2. We do accept custom orders - please send us a message for details and we'll work something out!
Custom orders will only be accepted after receiving a deposit of £10 which will be counted as part-payment. Unfortunately we had to introduce this policy after some customers failed to claim their orders. If you change your mind within 3 days or if we fail to complete your order within the agreed time, your deposit will be returned. We ask our customers to acknowledge the fact that times needed to complete an order are only estimates and sometimes, due to factors which are out of our control, we won't be able to complete an order within the requested/agreed time. We will always aim to notify you about this as soon as we know the order won't be completed in time. Thank you for your understanding.
3. If for some reason (usually an incomplete / incorrect address given by the customer) the item is returned to us, we will make every effort to contact you to inform you about this and find out what you'd like to do next. We can always ship it again for an extra delivery fee or issue a refund. However, if the item is unclaimed after 3 weeks and the customer doesn't contact us back, we reserve the right to keep the item without issuing a refund.
4. You can reserve an item for up to seven days. If no purchase is made after that period, the item will be made available for other customers again.