♥ Payment is by PayPal, if you live in the UK payment by cheque is possible.

♥ You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

♥ Packages will be sent out once payment has cleared.

♥ Please contact me if you have any problems with check out.

♥ Layaways and payment plans for larger items are available, just ask.

IMPORTANT INFO.

♥ I ship all orders within 3 days and if for any reason you need to change the shipping method, please contact me.

♥ Based in the London, UK, I ship worldwide using the Royal Mail service.
All packages under 2 kg are sent using the economy service. If you would like your package insured and traceable, just contact me prior to payment.

♥ Packages over 2 kg can only be sent internationally, tracking is included in this service.

♥ Although it has been known for items to arrive sooner, please allow 7-14 days for delivery calculated from the moment your item was posted. Parcels within the UK 3-7 days.

♥ Please contact me if you haven't received your package AFTER the delivery times quoted above, but note that these methods of postage do not offer a tracking service or insurance.

♥ Wallpapers are sent rolled inside a tube. If papers are being sent to the same postal address then it is an extra £1.50 for each additional yard.

♥ When purchasing several items, the combined postage is estimated. If there is a difference in the actual amount you pay and the cost of the postage, I will contact you and where appropriate, shall arrange for a refund for you.

♥ I am not responsible for custom delays in your country.

♥ I will always ship to the address given at Etsy checkout.

♥ Contact me if you have any further questions.

Frequently Asked Questions:

1) Where is my parcel?

Firstly most orders arrive within good time and there are no issues. However, shipping from the UK can sometimes be long. Please note a good case scenario is that a package from the UK can arrive within the scheduled time, up to or within 2 weeks. This is the norm and mostly the case but it has also been known to arrive in less than a week or in up to 6 weeks ! Don't panic if your parcel is the worst case scenario, it will eventually arrive. I stress that this is rare but can sometimes happen. Contact me with more information on this.

2) Can I have additional photos sent by email?

I try to accurately describe my vintage items, but I am always happy to answer further questions and send additional photographs. I often have more of something or similar tucked away, as my stocks are huge. So please email me if you would like to know something or need anything in particular. I am happy to help and look through my large stock.

3) Do you gift wrap?

I am happy to offer gift wrapping and gift messages. Please contact me with any special request and I will do my best to fulfill it.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:

: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

: when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

: if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

: as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tanya Joseph, am the data controller of your personal information. If you have any questions or concerns, you may contact me at tattyariel [!at] gmail.com. Alternately, you may mail me at:

Tanya Joseph, 5 Rue Ramon Muntaner, Perpignan 66000