PoppyKittenDesigns

Personalised Jewellery & Gifts - with huge animal theme

Manchester, England 22284 Sales On Etsy since 2012

5 out of 5 stars (2876)

PoppyKittenDesigns

Personalised Jewellery & Gifts - with huge animal theme

Manchester, England | 22284 Sales

Shop owner

Contact

Poppy

Contact shop owner

Poppy

Announcement    🎁CHRISTMAS SHIPPING DATES 🎁

We use Royal Mail to ship all our orders.
Here are their estimated last dates for parcels to arrive in time for Christmas.

*Please be advised that these are estimates and do not guarantee your order will arrive in time for Christmas. For the best chance of delivery in time for Christmas, please place your order as early as possible.
Canadian and American customers can upgrade to expedited (3-5 day delivery) at checkout if desired.

Monday 9 December - Africa, Asia, Caribbean, Central and
South America, Far and Middle East

Tuesday 10 December Cyprus, Malta

Wednesday 11 December Eastern Europe (except Czech Republic,
Poland and Slovakia)

Thursday 12 December Australia, Greece, New Zealand and
Turkey

Saturday 14 December Canada, Czech Republic, Finland,
Italy, Poland, Sweden, USA

Monday 16 December Austria, Denmark, Germany, Iceland,
Netherlands, Norway, Portugal, Slovakia,
Spain, Switzerland

Wednesday 18 December Belgium, France, Ireland, Luxembourg

Friday 20 December UK - 1st Class and 1st Class Signed For

Monday 23 December Special Delivery Guaranteed

Based in an atmospheric old mill studio in central Manchester in the north west of England, we create a wide range of personalised, animal themed and minimalist jewellery.

Much of our range is inspired by our interests and passions in life : animals, nature, travel and friendship.

** SHIPPING

🇬🇧 We now offer free domestic shipping (UK) for all orders 🇬🇧

🇺🇸 All orders over $35 to the United States are shipped for free also 🇺🇸

🌍 We offer free International shipping for orders over £100 : SHIPFREEINTER 🌏

We post all our items out the same day or next day where possible....but please be advised that once we have posted your parcel it is out of our hands and we cannot guarantee exact delivery dates (unless you are a UK customer and have selected Guaranteed Next Day Delivery at the checkout).

** TRACKING

We can promise to post your order out in a timely fashion. Tracking is not issued as standard here in the UK, if you would like tracking it is a premium service and you must purchase it on top of standard posting.


**** OUR SISTER SHOPS

We have recently opened our shop selling personalised gifts : PoppyKGifts

We have another shop for all your jewellery making supplies : MaisieBeadsUK

Announcement

Last updated on 03 Dec, 2019

🎁CHRISTMAS SHIPPING DATES 🎁

We use Royal Mail to ship all our orders.
Here are their estimated last dates for parcels to arrive in time for Christmas.

*Please be advised that these are estimates and do not guarantee your order will arrive in time for Christmas. For the best chance of delivery in time for Christmas, please place your order as early as possible.
Canadian and American customers can upgrade to expedited (3-5 day delivery) at checkout if desired.

Monday 9 December - Africa, Asia, Caribbean, Central and
South America, Far and Middle East

Tuesday 10 December Cyprus, Malta

Wednesday 11 December Eastern Europe (except Czech Republic,
Poland and Slovakia)

Thursday 12 December Australia, Greece, New Zealand and
Turkey

Saturday 14 December Canada, Czech Republic, Finland,
Italy, Poland, Sweden, USA

Monday 16 December Austria, Denmark, Germany, Iceland,
Netherlands, Norway, Portugal, Slovakia,
Spain, Switzerland

Wednesday 18 December Belgium, France, Ireland, Luxembourg

Friday 20 December UK - 1st Class and 1st Class Signed For

Monday 23 December Special Delivery Guaranteed

Based in an atmospheric old mill studio in central Manchester in the north west of England, we create a wide range of personalised, animal themed and minimalist jewellery.

Much of our range is inspired by our interests and passions in life : animals, nature, travel and friendship.

** SHIPPING

🇬🇧 We now offer free domestic shipping (UK) for all orders 🇬🇧

🇺🇸 All orders over $35 to the United States are shipped for free also 🇺🇸

🌍 We offer free International shipping for orders over £100 : SHIPFREEINTER 🌏

We post all our items out the same day or next day where possible....but please be advised that once we have posted your parcel it is out of our hands and we cannot guarantee exact delivery dates (unless you are a UK customer and have selected Guaranteed Next Day Delivery at the checkout).

** TRACKING

We can promise to post your order out in a timely fashion. Tracking is not issued as standard here in the UK, if you would like tracking it is a premium service and you must purchase it on top of standard posting.


**** OUR SISTER SHOPS

We have recently opened our shop selling personalised gifts : PoppyKGifts

We have another shop for all your jewellery making supplies : MaisieBeadsUK

Reviews

Average item review
5 out of 5 stars
(2876)

Updates

Have you seen our new personalised gifts section of our shop?
We are all about the personalisation this Christmas....especially for our pampered pets!
Check out our personalised cat and dog stockings feet
Have you seen our brand new birth flower necklaces?
We have a flower to represent each month of the year and they are all sterling silver and gift boxed.
Simply stunning and unique birthday gifts gift
We have an important new member to our team : Vimto the kitten.
I found her in the centre of Manchester exactly four weeks ago. With help from a local charity we trapped her and now we have adopted her. She’s gorgeous and so cute x
View all 98 updates

About PoppyKittenDesigns

Sales 22,284
On Etsy since 2012

The home of engraved, personalised and thoughtful jewellery & gifts - with a strong animal lover theme

We are a husband and wife (and four cats) team and have been creating jewellery and attending craft fairs since 2006. We started off making and selling beaded jewellery with crystals and beads and exhibiting at craft fairs in the Manchester and Yorkshire area and now attend craft fairs and shows throughout the UK

Our range has developed to engraved, personalised and thoughtful gifting. We specialise in personalised jewellery and gifts and there is a strong animal theme running through our creations.

Both of us are huge animal lovers and many of our pieces are inspired by our love of animals and the natural world. As well as being huuuuge animal lovers, particularly cats, we also love Greece and the Mediterranean, Medieval and Tudor history, baking, travelling and scuba diving. In fact, before starting on the jewellery making journey, Poppy worked as a scuba diving instructor in Australia and Malaysia and James worked all over the UK in conservation and for the National Trust.

Thank you all so very much for your support and enthusiasm for Poppy Kitten Designs it means so much to us.

It is our dream to one day have our own shop by the sea, either in Devon/Cornwall or one of the Greek Islands (Poppy is originally from Serifos) and spend our time creating and with our animals.

We also run a second shop selling personalised gifts and a shop with jewellery making supplies :
PoppyKGifts : www.etsy.com/shop/PoppyKGifts
MaisieBeadsUK : www.etsy.com/uk/shop/MaisieBeadsUK

Poppy and James (and the kitties) xxx

Shop members

  • Poppy

    Owner, Maker, Designer

    A little bit British, a little bit Greek, a lot creative ;)

  • Pops

    Assistant

    A little bit ginger, a little bit white, a lot fluffy ;) x

  • Dexter

    Assistant

    A little bit black, a little bit white, a lot handsome ;) x

  • Maisie

    Assistant

    A little bit tortie, a little bit tabby, a lot naughty ;) x

  • James

    Creator, Designer, Owner

    Dogsbody ;)

  • Vimto

    Assistant

    A little bit black, a little bit white, a lot cute ;) x

  • Poppy

    Owner, Maker, Designer

    A little bit British, a little bit Greek, a lot creative ;)

Shop policies

More information

Last updated on 10 Sep, 2019
Frequently asked questions
Custom and personalised orders

We cannot accept returns on custom or personalised orders unless faulty on arrival. Please let us know immediately on arrival if this is the case.

Care instructions

Our plated items are fashion jewellery and will last longer if cared for correctly.

Here are a few tips :

1) Do not wear your jewellery whilst showering, swimming, applying body lotion and perfume. It should be the last thing you put on and the first thing you take off.
2) Store 'like' type metals together e.g. rose gold plated with other rose gold plated pieces.
3) wipe gently with a clean cloth after wearing.

The only way to avoid plating wearing off, is to buy sterling silver/pure gold - which is much more expensive than our plated range. Unfortunately, it is the case with ALL plated items that the plating will wear off eventually.

Returns & Refunds

We accept returns for any reason (except for pierced earrings and personalised pieces).

Please let us know within 14 days of receiving your order if you would like to return it. The buyer responsible for return shipping costs.

We will issue you a refund (excluding return postage) on receipt of the items.

You do not have to return the items in their original packaging but they must be in a resellable/unused condition.

Please note that we will not replace/refund for chains that are snapped - other than at the clasp.

Chains do not simply snap in the middle without force being applied - for example catching on something.

If the chain has snapped at the clasp, this is a manufacturing fault and we will refund/replace.

Uncollected Orders/Parcels Returned to Us.

On occasion we receive parcels returned to us as the address has been incomplete; refused or is incorrect. In the event of parcels being returned to us for any of these reasons we will contact you immediately on receipt to let you know.
We can resend the parcel, but you will need to pay for shipping again unless the wrongly addressed parcel was our fault - it is the customer's responsibility to ensure the address given is correct when placing the order.

Parcels Not Collected From Post Office :
We are happy to refund the cost of the items in the parcel but not the original shipping fee if the parcel is returned simply because it has not been collected from the Post Office by the recipient.

Where's My Tracking Number ?

We are based in the United Kingdom and use Royal Mail to send all our parcels.

Tracking is not issued as standard here in the UK, if you would like tracking it is a premium service and you must purchase it on top of standard posting. You are able to purchase tracked shipping on the individual listing.

Can I Combine Postage?

Yes, of course.
Our shop is set up in such a way that you will pay a flat rate of postage regardless of how many items you purchase.....ie you will only be charged shipping on one item in your basket, regardless of where in the world you live.

Unhappy With My Order?

If you are unhappy with your order for any reason at all, please do contact us and we will get back to you ASAP to work with you. Customer Service is very important to us and we want all our customers to be happy with their jewellery.

We aim to answer all convos and messages ASAP (and always within 24 hours) but due to time differences around the world, we are sometimes unable to respond straightaway.....rest assured though, we promise to get back to you ASAP.

When Will You Post My Order Out?

Usually we aim to post out all orders out within 1-2 working days.

For our 'ready to ship' pieces, we mostly post out the same or next working day.

For our personalised and handstamped pieces, we can often post these out the next working day and certainly within 2 business days.

If there is a delay in posting out your order for any reason whatsoever, we will contact you and let you know straightaway.

We will never mark your order as shipped until it is has physically been taken to the Post Office and sent.

I Need to Cancel My Order!

No problem, we understand that sometimes things change and we want all our customers to be happy.

For our 'ready to ship' pieces, you can cancel your order at any time before the order is marked as 'shipped'. Once the order has been posted, obviously we cannot cancel...but you are welcome to return the parcel, unused/unworn for a full refund once you receive it.

For our personalised/handstamped pieces - usually we like to start work on these the same day we receive the order. If we have started work on your piece then often we are unable to cancel the order. Please do contact us though as often we can come to some agreement.

We want you to be happy with your Poppy Kitten Designs order.

I need my order ASAP!

We post all our orders out the next day, or sometimes even the same day if we receive the order by noon.

If you live in the UK you can select 'Guaranteed Next Day Delivery' (for next working day, this excludes Saturdays) at the checkout. We can guarantee your parcel will be sent that day for Next Day Delivery ONLY if you select this option and place your order before midday. We are sometimes able to do an 'emergency' trip to the Post Office for next day delivery later in the day, but we cannot always promise this. If you need your parcel the next day and it is after midday, then please drop us a quick convo to double check we are able to make and process your order and get it to the Post Office that day.

Seller details
VAT ID GB292845270