PrettySerendipityCo

Personalised jewellery and milestone birthday gifts

Alnwick, England
|
| 15,284 Sales | 5 out of 5 stars 5 out of 5 stars

PrettySerendipityCo is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to Pretty Serendipity - the home of handmade and personalised jewellery capturing life's special moments! We specialise in sterling silver jewellery that can be personalised with names, meaningful dates and thoughtful messages. Situated in the heart of the beautiful Northumberland countryside we are a family-run business who care deeply about our customers and the service we provide.

Looking for more pretty jewellery? You can also find us here:

www.prettyserendipity.co.uk

Announcement

Last updated on 22 Mar, 2024

Welcome to Pretty Serendipity - the home of handmade and personalised jewellery capturing life's special moments! We specialise in sterling silver jewellery that can be personalised with names, meaningful dates and thoughtful messages. Situated in the heart of the beautiful Northumberland countryside we are a family-run business who care deeply about our customers and the service we provide.

Looking for more pretty jewellery? You can also find us here:

www.prettyserendipity.co.uk

15284 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Rowena

Contact shop owner

Rowena

Reviews

Average item review
5 out of 5 stars
(1732)
Loading

About PrettySerendipityCo

Sales 15,284
On Etsy since 2016

Handmade jewellery capturing those special moments in life that you never want to forget.

Shop members

  • Rowena

    Owner, Designer, Maker

    Rowena is the co owner of Pretty Serendipity & she is always thinking of new ideas. Favourite Pretty Serendipity jewellery; personalised Russian ring necklace. “It’s beautiful, solid, tactile and meaningful. My family are with me wherever I go”.

  • Carl

    Owner, Photographer

    Carl is the co owner of Pretty Serendipity and he is responsible for everything behind the scenes; spreadsheet master, photographer, accountant, SEO expert. A real Jack of all trades who keeps us organised.

  • Donna

    Production Assistant

    Donna is our Production Assistant and helps Rowena run the workshop. Favourite PS Jewellery:- I love all the Jewellery but my favourite is the Textured Silver Birthstone Necklace. Its classy, elegant and looks beautiful with any colour birthstone.

Shop policies

Last updated on 18 Oct, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 3 hours of purchase

More information

Last updated on 11 May, 2022

Frequently asked questions

How long will it take for you to create my item?

All of our jewellery is handmade to order so please allow a maximum of 2 to 3 days creation time.

What are your shipping times?

All UK orders are sent TRACKED via an EXPRESS shipping service and should arrive within 1 to 2 working days.

All INTERNATIONAL orders are sent TRACKED via a STANDARD shipping service and should arrive within 5 to 10 working days.

Do you accept returns or exchanges?

Our jewellery is handmade to order and as such it is non-returnable. However, if we are at fault and a spelling mistake has been made on your order we will of course be more than happy to offer you a full refund or product exchange. Please be aware that we cannot accept returns unless you have contacted us first, so if you think we've made a mistake on your order please email us a photograph and we'll take it from there.

We want you to love your jewellery, so if you are unhappy in any way please get in touch and we'll see what we can do to resolve any issues you may have.

What is handstamping?

If you have chosen a necklace or bracelet that can be personalised, all the letters or numbers will be stamped by hand, and as such they will not be perfectly aligned or straight. This gives each jewellery piece its own unique character, quirkiness and charm. Handstamping helps to create that unique handmade look and finish that comes from a piece of jewellery that was created especially for you, by a skilled craftsperson and not a machine, on an assembly line. This is why we prefer to stamp our handmade jewellery, rather than use alternative methods like machine engraving.

Where do I leave details of the personalisation I require?

You can tell us the names, dates or words you would like us to stamp on your jewellery via the product detail page of the item your are interested in, or alternatively via the 'note to seller' box at checkout.

Note: Please ensure that you have supplied us with the correct spellings and personalisation details, as once we have commenced work on your piece it cannot be amended. We cannot be held responsible for any mistakes in the information that you provide us.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.