Queen Mabel & Doris - Privacy Policy
*COMPLYING WITH GDPR*

This Privacy Policy describes how and when Queen Mabel & Doris collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information Queen Mabel & Doris Collect

To fulfil your order, you must provide certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide any additional personal information (for a customisation, for example), if you contact us directly.

Why Queen Mabel & Doris Need Your Information and How We Use It

Queen Mabel & Doris rely on a number of legal bases to collect, use, and share your information, including:

++as needed to provide services, such as when your
information is needed to fulfil your order, to settle disputes,
or to provide customer support;
++when you have provided your affirmative consent, which
you may revoke at any time, such as by signing up for a
mailing list;

++if necessary to comply with a legal obligation or court
order or in connection with a legal claim, such as retaining
information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if
those legitimate interests are not overridden by your rights
or interests, such as 1) providing and improving our
services. We use your information to provide the services
you requested and in our legitimate interest to improve
those services; and 2) Compliance with the Etsy Seller
Policy and Terms of Use. We use your information as
necessary to comply with our obligations under the Etsy
Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about customers is important to our business. Therefore we share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide
you our services and comply with our obligations under
both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers. We engage certain trusted third parties to
perform functions and provide services to our shop, such as
delivery companies. We will share your personal information
such as your Name & Postal Address, with these third
parties, but only to the extent necessary to perform these
services.

Business Transfers. If Queen Mabel & Doris sell or merge our
business, we may disclose your information as part of that
transaction, only to the extent permitted by law.

Compliance with Laws. Queen Mabel & Doris may collect,
use, retain, and share your information if we have good faith
and believe that it is reasonably necessary to: (a) respond to
legal process or to government requests; (b) enforce our
agreements, terms and policies; (c) prevent, investigate,
and address fraud and other illegal activity, security, or
technical issues; or (d) protect the rights, property, and
safety of our customers, or others.

Data Retention

Personal information is retained only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: One (1) year.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:

^^Access. You may have the right to access and receive a
copy of the personal information Queen Mabel & Doris hold
about you by contacting us using the contact information
below.

^^Change, restrict, delete. You may also have rights to
change, restrict our use of, or delete your personal
information. Absent exceptional circumstances (like where
we are required to store data for legal reasons) we will
generally delete your personal information upon request.

^^Object. You can object to (i) our processing of some of
your information based on our legitimate interests and (ii)
receiving marketing messages from us after providing your
express consent to receive them. In such cases, we will
delete your personal information unless we have compelling
and legitimate grounds to continue using that information
or if it is needed for legal reasons.

^^Complain. If you reside in the EU and wish to raise a
concern about our use of your information (and without
prejudice to any other rights you may have), you have the
right to do so with your local data protection authority.

How to Contact Queen Mabel & Doris

For purposes of EU data protection law, We, Queen Mabel & Doris, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at either of the email addresses below:

queenmabeldoris@gmail.com

or

queenmabeldoris2@gmail.com