RacoonGraphicDesign

Boutique stationery for unique individuals

Chester, England · 40 Sales

RacoonGraphicDesign

Boutique stationery for unique individuals

Chester, England 40 Sales On Etsy since 2014

5 out of 5 stars
(7)

Announcement   BESPOKE SERVICE:
Looking for something unique? Have an idea you'd like bringing to life? Ask me about my bespoke design service. I am always open to suggestions!

Announcement

Last updated on 17 May, 2018

BESPOKE SERVICE:
Looking for something unique? Have an idea you'd like bringing to life? Ask me about my bespoke design service. I am always open to suggestions!

Rachel O'Donnell

Contact shop owner

Rachel O'Donnell

Reviews

Average item review
5 out of 5 stars
(7)
View all 7 reviews

About

Hi there!

Thank you for visiting my shop!

I thought you might like to know a bit more about the girl behind the artwork, so I'm Rachel, originally from Wales, currently living in Chester with my husband. I have been arty from an early age – always sketching as a child, my speciality being portraits (humans and pets!) – so I always knew I wanted to do something creative for a living.

We tied the knot in 2015, and naturally, I designed our wedding stationery which was sooo much fun! These days, anything goes so the brief was wide open and because I'm mad about the 'Roaring Twenties', (fashion, Charleston, Art Deco etc.) the theme was a no-brainer.

My desire to specialise in wedding stationery escalated from there and I decided to set up my shop on Etsy to offer unique stationery for couples looking for something with character and individuality. My aim is to create original designs to wow your wedding guests and make a statement! In a world saturated with too many options it can get very confusing, but I'd like to think my designs are distinctive and ideal for couples with a clear theme or style in mind. I also relish coming up with brand new ideas for those who can't find what they're looking for or have an idea they want bringing to life. If this is you, ask me about my bespoke service where I will work closely with you to create your perfect stationery - I'm open to ideas, pretty much anything goes!

I look forward to supplying your perfect wedding stationery :)

Lots of love
Rachel Racoon x

Shop members

  • Rachel O'Donnell

    Owner

Shop policies

Last updated on 17 January, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If your package arrives damaged please inform us straight away, photograph the item and send it to us. Any damaged samples will be replaced free of charge. Due to the personalised nature of our customised Stationery, unless damaged in transit, we are unable to offer refunds once your order has gone to print. Likewise any digital purchases cannot be refunded, however ask us nicely and we may offer a discretionary minor tweak post-download :) If you do change your mind at design stage, please inform us as soon as possible as you may lose your deposit if work has already begun.

*** Please note the colour of a product may vary between computer screens and the physical item. A slight variation in colour isn't considered a faulty or damaged item.***
Payment
Electronic Funds Transfer or PayPal are our preferred methods of payment, however we also accept Direct Deposit. Items paid via Direct Deposit will not be posted until payment has cleared, which can take 1-3 days.

SAMPLES & NON-PERSONALISED ITEMS:
Please note if payment is not received within 3 days of purchase, the order will be cancelled and the item/s re-listed (unless prior arrangement has been made).

CUSTOMISED ITEMS:
We request a 50% deposit from you alongside written approval of your quotation, before work can begin. If you change your mind, please let us know as soon as possible, as you may be entitled to a refund on your deposit if work hasn't already begun. Once work is completed and we have received a final approval from you, the balance must be paid in full*.

*Please enquire about a 10% discount when ordering 3 or more items within a collection.
Shipping
SAMPLES & NON-PERSONALISED ITEMS:
UK: Items will be posted within 1-2 working days from receipt of payment, via 1st Class Royal Mail. (Please allow 3-4 working days, although delivery aim by Royal Mail is next working day).
Elsewhere: Items will be posted within 1-2 working days via International Standard or Tracked & Signed delivery (Royal Mail delivery aim 5-7 working days).

CUSTOMISED ITEMS:
Upon final approval and receipt of full balance, your items will be sent to print. You should expect to receive your items within 1 week from ordering (allow up to 2 weeks if you are ordering from outside the UK), multiple items may take longer but we will keep you informed. Orders are packaged to avoid damage during transit.

NEED IT ASAP?
If you are in a hurry we offer a Guaranteed Next Day service (UK only). If you would like a Saturday or Named Day delivery please get in touch and we will notify you of the additional costs. Other speedier options available for orders outside UK but these are quite expensive. Please enquire.

Please note that when ordering from outside the UK, buyers are responsible for any customs fees or import taxes that may apply. Racoon Graphic Design is not responsible for delays due to customs.

***Please make sure your shipping address is up to date as we will deliver to the address on your account, unless other arrangements have been made.***

* CHRISTMAS SHIPPING 2016 *

Last recommended shipping dates for UK:
1st Class and Royal Mail Signed For® – Wednesday 21st December
Royal Mail Special Delivery Guaranteed® – Thursday 22nd December

International Standard/Tracking:
Africa, Middle East – Saturday 3rd December
Cyprus, Asia, Far East (including Japan), Eastern Europe – Wednesday 7th December
Caribbean, Central and South America – Thursday 8th December
Greece, Australia, New Zealand – Saturday 10th December
Czech Republic, Germany, Italy, Poland – Wednesday 14th December
Canada, Finland, Sweden, USA – Thursday 15th December
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland – Friday 16th December
Belgium, France, Ireland, Luxembourg – Saturday 17th December
Additional policies and FAQs
OUR PRODUCTS MAY NOT BE REPRODUCED, MODIFIED, DUPLICATED, COPIED, SOLD, RESOLD, REVERSE-ENGINEERED OR OTHERWISE EXPLOITED FOR ANY COMMERCIAL PURPOSE WITHOUT OUR PRIOR WRITTEN AUTHORISATION. YOU AGREE THAT WHEN PURCHASING OUR PRODUCTS, THEY ARE ONLY FOR PERSONAL USE. DISTRIBUTING AND SHARING OUR DESIGNS IS STRICTLY PROHIBITED. ALL OF OUR DESIGNS ARE OUR INTELLECTUAL PROPERTY, THANK YOU.

If you have any other questions, suggestions or requests please send us a message and we will get back to you as soon as we can, usually within a few hours.