Ravenstonz

Information I collect... To fulfill your order you must provide me with certain information which you authorised Etsy to provide to me such as your name, email address, postal address, payment information and details of the product your ordering. You may also choose to provide me with additional information (for a custom order of jewellery) if you contact me directly.

Why I need your information and how I use it.... I rely on a number of legal bases to collect share and use your information including:-
Fulfilling your order, settling disputes or to provide customer support.
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list..
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information abut your purchases as required by tax law and as necessary for the purposes of my legitimate interests, if those interests are not overridden by your rights or interests such as :-
Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services and in
Compliance with the Etsy Seller Policy and Terms of Use I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure.... Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances as follows.
I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
I engage certain trusted third parties to provide services to my shop such as delivery companies. I will share your personal information with these third parties but only to the extent necessary to perform these services.
If I sell or merge my business I may disclose your information as part of that transaction but only to the extent permitted by law.

Data Retention.... I retain your personal information only for as long as necessary to provide you with my services as described in my Privacy Policy.
However I may also be required to retain this information to comply with my legal and regulatory obligations to resolve disputes and enforce my agreements.

Transfers of personal information outside the EU..... I may store and process your information through third party holding services in the US and other jurisdictions . As a result I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU I rely on Privacy Shield as the legal basis for the transfer as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories including the EU you have a number of rights in relation to your personal information. While some of the rights apply generally certain rights apply only in certain limited cases. I describe these rights below.
Access.. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change Restrict Delete... You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like where I am required to store data for legal reason). I will generally delete your personal information on request.
Providing your express consent... . In such cases I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or it is needed for legal reasons.

Complaints.... If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority.

For the purposes of EU Data Protection Law I, Peggy Neithercut am the data controller of your personal information. If you have any questions or concerns you may contact me at: -
ravenstonz@googlemail.com or mail me at
Peggy Neithercut, 53 Burnside, Auchtermuchty, Fife, KY14 7AJ UK.