Information that I Collect:

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to give me additional information when discussing and ordering custom orders.

How and Why I need your information:
There are a number of legal bases I rely on to collect, share and use your information such as:
When I use your information to fulfil your order and provide customer support.
If necessary to comply with legal obligations or legal claims, and to also comply with the Etsy Seller Policy and Terms of Use.

Your personal information is shared in limited circumstances such as:
Information is shared with Etsy to comply with the Etsy Seller Policy and Etsy Terms of Use.
Also service providers, I use trusted third parties such as delivery companies and only share personal information with these parties to perform these services.
If necessary to comply with laws where I believe it is necessary to share your information, to prevent fraud for example.

I may retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also have to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and enforce my agreements. I generally keep your data for 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.