SDiasDesigns

Affordable, beautiful, quality jewellery and gifts

England, United Kingdom

Announcement    We're here, helping you to find perfect gifts for your loved ones. During these difficult times we are finding different ways to show our love for one another while we are apart, we have items ready to ship.

Some of our custom pieces may take a little longer than usual during the pandemic, if you have any questions please get in contact with us :)

View our website at www.sdiasdesigns.co.uk for our full collection.
Including bespoke ENGAGEMENT RINGS, unique and affordable WEDDING BANDS.

Stay safe everyone!

Announcement

Last updated on 21 Feb, 2021

We're here, helping you to find perfect gifts for your loved ones. During these difficult times we are finding different ways to show our love for one another while we are apart, we have items ready to ship.

Some of our custom pieces may take a little longer than usual during the pandemic, if you have any questions please get in contact with us :)

View our website at www.sdiasdesigns.co.uk for our full collection.
Including bespoke ENGAGEMENT RINGS, unique and affordable WEDDING BANDS.

Stay safe everyone!

Items

 

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sdiasdesigns

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sdiasdesigns

About SDiasDesigns

Sales 7
On Etsy since 2015

Production partners

  • D for Diamonds

    London, England

    Trusted Supplier

Shop policies

Last updated on 26 May, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
RETURNING AN ITEM
If you receive an item and aren't happy with the quality, or it is faulty, you will have 14 days to send it back to me for a refund (excl. P&P). Please contact me if you need to return an item. If item it faulty please contact me and we can discuss a refund with p&p included.
If you are returning an item it must arrive back undamaged - damage caused by bad packaging will not be eligible for a full refund.

REFUNDING OF ITEM/S
I will issue a refund within 28 days of receiving the returned item or evidence that the item has been shipped back to the correct address.
Here is a link to an optional returns form that you may fill in: http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
if you decide to fill it in please email a copy to sdiasdesigns [!at] yahoo.com with the subject 'REFUND FORM'

BUYERS FROM OUTSIDE OF THE UK
If you need to return an item please make sure you mark it as a returned item if you need to fill out a custom form, otherwise I may have to pay some custom fees which I will have to take out of your refund (the custom charges can be expensive, the item is being returned to me, so it must be marked as such to avoid fees).

POSTAGE MADE MY ITEM LATE
If you have ordered something that you needed by a certain date but postage delays meant it arrived late, I will only be able to refund it if you DID NOT have any personalisation on it and if you follow the steps above about returning it to me.

IMPORTANT:
Any items that have been opened by the customer before being returned automatically have 10% taken off the refund as a restocking fee, not including returns for damaged orders.
Payment
I accept payments through PayPal - it's safe and easy to use www.paypal.co.uk.

Please check that your PayPal address is the same as the address you would like your item sent to. If you would like another address and name used on the postage please leave me a note and confirm your shipping name and address when you checkout. N.B if no additional instructions are left I will use the name and address on your PayPal account.
Delivery
I will aim to have your order ready for posting as soon as possible (2-5 days). Made to order items will take between 3-10 days - I will keep you informed of when it is finished and posted.

I ship with Royal Mail - if other forms of postage are required (i.e. special shipping, perhaps a courier etc.) contact me via Etsy or at sdiasdesigns [!at] yahoo.com before you buy and I will calculate your prices and set up the appropriate listing for you.
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Postage to within the UK: I use Royal Mail, they say it should arrive with you in 1-3 days and is insured and signed for.

For everywhere else I will be using International Signed for, which includes insurance, signature upon receiving and is able to be tracked and can take anything up to four weeks (dependent on country).