SaraDeBonoShop

Personalised Portraits and Gifts with love

London, England
3,393 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    💝 Welcome to Sara de Bono Shop, where you will find a wide range of custom products, most of them portraits on different products, such as canvases, prints, mugs, cushions, mobile cases, and much more!
We have over 100 personalised products, so you are welcome to take your time and virtually walk through our shop and imagine the magic that we could do for the special gift that you are looking for.
We are very well know for our pet portraits, but we also make portraits of pets with their human friends, or portraits of people only as you will see on the shop.
We are also known for our exceptional customer service, prior and after the purchase, so do not hesitate to message us if you have any question.
You can also have a look to our reviews by scrolling down to have an idea of the quality of our work, products, and service :)
You can also visit visit my online shop www.saradebono.com/en where you will find a wider range of custom products and special offers.

Kind Regards
Sara de Bono

Announcement

Last updated on 11 Jun, 2021

💝 Welcome to Sara de Bono Shop, where you will find a wide range of custom products, most of them portraits on different products, such as canvases, prints, mugs, cushions, mobile cases, and much more!
We have over 100 personalised products, so you are welcome to take your time and virtually walk through our shop and imagine the magic that we could do for the special gift that you are looking for.
We are very well know for our pet portraits, but we also make portraits of pets with their human friends, or portraits of people only as you will see on the shop.
We are also known for our exceptional customer service, prior and after the purchase, so do not hesitate to message us if you have any question.
You can also have a look to our reviews by scrolling down to have an idea of the quality of our work, products, and service :)
You can also visit visit my online shop www.saradebono.com/en where you will find a wider range of custom products and special offers.

Kind Regards
Sara de Bono

Items

3393 Sales
 

All Items

Sara de Bono

Contact shop owner

Sara de Bono

Reviews

Average item review
5 out of 5 stars
(661)

About SaraDeBonoShop

Sales 3,393
On Etsy since 2017

Welcome to the wondrous world of Personalised Gifts

My name is Sara, nice to meet you. I am so glad to have you here! I have been a Graphic Designer and Photographer for many years now, and I am making custom portraits and personalised products in this store since 2018.
As you will see in my Etsy Shop, my best sellers are Personalised Portraits in different styles, and custom Pet Portraits are the higher ranked products. Most of my products are personalised with a portrait printed on Canvases, Mugs, Cushions, Totes, Ornaments, Notebooks and a long etc.
Personalised products make special and unique gifts. There will only be one in the whole world. The person that receives it knows that it has been specially for him or her, and this provoques many emotions depending the occasion.
Each order is special to me and nothing else makes me more happy than making you happy :)

If you have any questions or concerns, please feel free to message me.

Visit my online shop where you will find many other products and special offers:
www.saradebono.com/en

Best Regards,
Sara De Bono
https://www.instagram.com/saradebono_shop/

Shop members

  • Sara

    Owner, Maker, Designer

    I will take care of the portraits and designs for your orders :)

  • India

    Assistant

    She will observe every move I do to make sure that the designs are super cool.

Shop policies

More information

Last updated on 26 Mar, 2021
Frequently asked questions
Can I add more than 1 pet?

On each listing you will find the option yo choose the number of pets that you would like to add to the portrait. If the number uf pets that you are looking for is not offered, please, send me a message to add it for you.

What pictures are suitable?

The pictures need to be medium/high quality. If you are unsure, you can send me a picture first. I recommend to not send mobile screenshots as they reduce the size and quality of the picture.

Requirements for Pet portraits

I recommend to send front pictures. For the illustration style, as they use to be head portraits, I recommend that the pet is close to the camera. For multiple pets, I recommend to send separate pictures on similar poses.

Can I request a refund?

I will be happy to refund your order if I have not started the portrait. If the portrait has been already made, you will not be able to cancel your order. I will be able to refund the amount except the price of the Digital File.

My order has not arrived

Please, keep in mind that the courier can experience delays. There is a time frame before they can investigate the issue if the order is not delivered. After the time frame provided by them, they will open and investigation and I will reship your order.

Can several pictures be used to make 1 portrait or 1 pet?

I will only need a visible and medium/high quality image to make a portrait of 1 pet. I cannot make a portrait out of several pictures.
If you provide several pictures, only the picture with better quality will be used and the rest can be useful for any colour detail that the picture selected would not show.
In the case of being a portrait of several pets, they can be in separate pictures as far as the quality and angle is similar.

What editions can be made once the portrait is ready?

Once the portrait is ready, we will be able to make colour and lighting editions. Unfortunately, you will not be able to request a new portrait with a different picture to choose which one you like the most.
In the case of providing different pictures, we will choose the best quality picture and most suitable for the portrait.
If you do not specify which one you prefer to be used for the portrait or tell us to choose one, then you will not be able to request a portrait with a different picture.
If you prefer a specific picture, you need to inform about it to avoid misunderstandings.
Keep in mind that each portrait takes hours to be made. If you order 1 portrait we can make 1 portrait for you and any colour and light edition.

Care instructions

Ceramic Mug: Dishwasher + Microwave Safe, under 40º

Metal Mug: Hand wash only; NOT Microwave Safe

Tote Bags: Hand Wash in cold or warm water
Iron inside-out on low-mid temperature

Cushions: Hand Wash in cold or warm water
Iron inside-out on low-mid temperature
16x16 inch cushion

Towels: Machine Wash-Cold. Tumble Dry

What happens if I do not confirm my order

If we send a proof and no confirmation is received in 5 days, we will reschedule the shipping and wait 5 more days. For Christmas orders, we will wait 5 days, and if there is not a confirmation and the deadline to ship Christmas orders is about to end, we will choose one of the options and ship it. As announced on the product descriptions we provide proofs for the customer to confirm and select an option, so we expect that the customer will check the inbox, specially on special dates.

Customs Charge

Usually, there will not be customs charges to pay, but there could be the case that custom charges need to be paid depending on the country of delivery and the product.
Please, be aware that this is a formal transaction where you pay a tax in your country, so it is completely out of our control and it is not our responsibility. If you decide to refuse the parcel because you do not want to pay your the tax that you country is asking for, we will not refund the money as our products are 100% personalised.
If you would like to know if you might be elegible to pay customs on the product that you are interested on, please, send us a message and we will find the information for you.