SetForthForNorth

Crafts, prints and greetings cards by Chloe North.

On Etsy since 2013

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Buyers bought gifts from this shop and gave them 5-star reviews!

SetForthForNorth

Crafts, prints and greetings cards by Chloe North.

83 Sales

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Chloe North

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Chloe North

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Shop policies

Last updated on 04 March, 2014
Thank you for visiting my shop, I hope you find something you like!

Needle felting is a fairly new passion of mine but I've submerged myself fully into the practice and am always working to improve. I am currently working to expand my range of items, including a larger collection of print products.

If you don't know, needle-felting is the process of stabbing a special, barbed needle hundreds of times into loose fibres such as wool, fur or acrylic, to matt the strands together and form three dimensional shapes.
A better explanation can be found here: http://en.wikipedia.org/wiki/Needle_felting#Needle_Felt
The craft is very labour intensive and doesn't allow for many shortcuts, so each item in my store takes many hours to create, but this also means I can add small custom details if you so wish.

If you have any issues, don't hesitate to contact me either through Etsy or via my email address as the bottom of this page.
Returns and exchanges
If you're unsatisfied with the item then I will be happy to refund you the full price (this does not include postage), however the buyer is responsible for postage costs to return the item back to me in the condition it was received it.

If your item happens to have been damaged during transit, please contact me within 7 days so I may rectify the situation. I will need photographic proof of the damage to the actual item, not just the packaging.
Payment
I currently only accept paypal.

Buyers may cancel their purchase before it has been shipped out (usually this means within 24 hours), however custom orders will incur a charge to compensate for the use of materials and loss of time.
Delivery
Items are shipped out within 48 hours of cleared payment and an email will be sent via Etsy to notify you of dispatch. This time frame does not include made-to-order items, which state individually on the listing how long you can expect to wait for the item to be made and shipped.

My standard shipping method for needle felts is 2nd class, recorded delivery via Royal Mail. There is, however, an option to upgrade to 1st class or next day delivery during checkout.

Prints and cards do not require a signature, however all needle-felted items, due to their labour-intensive production, are sent by recorded delivery within the UK, requiring a signature upon arrival. If you are unable to sign for the parcel, or would prefer cheaper shipping, please contact me before purchasing, so that I can alter the listing for you, however please be aware that without recorded delivery, I cannot offer a refund or replacement if the item is lost in the post.

International buyers:
All import taxes/customs that may occur are the responsibility of the buyer.

All parcels are sent via airmail and tracked within the UK, they will require a signature upon arrival. If you are unable to sign for the parcel, or would prefer cheaper shipping, please contact me before purchasing, so that I can alter the listing for you, however please be aware that without recorded delivery, I cannot offer a refund or replacement if the item is lost in the post.