SheffieldMugCo
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
Announcement We're back open for 2021 after a Christmas break. Dispatch times are still longer and post is still taking longer.
Announcement
We're back open for 2021 after a Christmas break. Dispatch times are still longer and post is still taking longer.
Items
Featured items
All Items
Reviews
-
![]()
Sarah on 16 Jan, 2021
5 out of 5 starsLovely bottle opener. It looks very professional, works very well and the recipient was very pleased with it. Thank you.
-
![]()
-
![]()
Alex on 22 Dec, 2020
5 out of 5 starsI love this cool idea for a flask/mug. I will be gifting to my Dad who is always away walking and climbing and I know he will love it. Shipping was also really quick. Thank you!
-
![]()
Lorna on 02 Jan, 2021
5 out of 5 starsExcellent quality, however very slow to arrive which was a shame as missed as a Christmas present despite ordering on 6th
-
![]()
Emma on 23 Dec, 2020
5 out of 5 starsFantastic gift idea, good quality. Good communication from the seller - thank you very much!
-
![]()
Moomin on 21 Dec, 2020
5 out of 5 starsLooks lovely! Is exactly what I was looking for as well! Thank you so much!
-
![]()
-
![]()
-
![]()
-
![]()
Dawn on 03 Dec, 2020
5 out of 5 starsBrilliant stocking fillers. Excellent quality and great prompt service.
About SheffieldMugCo
Personalised, unique mugs, coasters, bottler openers & more!
Having spent some 20+ years working in web design and management, and then project management, my job disappeared over the Pennines to Manchester. I didn't want to spend half my life commuting and missing my children grow up, so I took redundancy.
After a few months of job hunting in the midst of a recession, I found myself doodling and thinking of a way to promote the local shops in the area of Sheffield where I live, whilst attempting to earn some money myself. I came up with a typographical design interspersed with some of the shop logos and with the support of the local shopkeepers looked to get a mug printed. After trying a number of different options, none of them were good. I was on the verge of giving up. My local fruit and veg shop owner was the man who convinced my to continue – he offered to lend me the money to buy the equipment to get started! - and six months after that initial idea the first mugs were available for sale in the local shops. Somehow I'd become a mug designer.
Mugs eventually led on to coasters, bottle openers, posters, bags and more. I still have a love of typographical designs and many of my designs are now influenced by Sheffield and its heritage.
As well as my own designs you can see here in my Etsy shop I also work with some fantastic companies and artists to print mugs and more for them – if you'd like to know more, please get in touch.
In August 2018 I bought a small gift shop called The Walkley Press in Sheffield where you can find a range of the gifts I design and print - see: walkleypress.co.uk
I'm was the Captain of the Sheffield Sellers on Etsy team for a couple of years, a fantastic team of 500+ different artists, designers and makers from the Sheffield City Region, producing an amazing range of different products, who also sell them here on Etsy too.
Shop members
-
Rob Duffin
Owner, Designer, Creator
Production partners
-
Commerical Printer
Manchester, England
Screen printing of the bus blind to my design and specification.
Shop policies
I create my own designs or use images under licence and transfer them myself to mugs and other products via a sublimation process. The mugs are dishwasher and microwave safe. Each item is produced to order.
I hope you see something you like here, but if you have your own design or something different in mind please contact me for more information.
Please note, I'm based in the UK and whilst I ship worldwide please read the details regarding shipping carefully if you are outside of the UK.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
*** Please allow up to 4 weeks for overseas packages to arrive - yes I know that's ages, but occasionally it can take that long overseas :( ***
Payment
Delivery
You can upgrade your shipping to Special Delivery for overnight delivery - please note, this only guarantees delivery the next day after posting NOT for the product to be made. Whilst I will try to get any items upgraded to special delivery out the same day, it's not always possible. Special Delivery is for items sent within the UK only.
You are also welcome to collect your mugs - please contact me for details.
Additional policies and FAQs
Privacy
Essentially, I do take your privacy very seriously and only use it process your order, your personal information is retained for legal purposes and I do not share it with anyone other than those necessary to process and deliver your order. But if you'd like more detail, read on.
To process your orders through Etsy I receive your order details, name, address and (currently) email address, and sometimes the name and delivery address of someone else if you are ordering it to be sent elsewhere. I primarily contact you through Etsy, but very occasionally will try to reach you via email if I need to get in touch with you and you have not responded via Etsy.
Once the order has gone I still have access to your order via Etsy, but the only time I'm going to even look at it again is if something goes wrong with the order.
I need this info as without it, you're not getting sent your order. I also use your personal information to post your item whether via courier or the Royal Mail so may share your name and address with them to be able to deliver your item. I also need to keep it for legal (i.e. tax) reasons and will do so for 7 years, or as long as Etsy decides it will stay on my account. The information will be stored here on Etsy, unless I am required to download it for legal reasons. If I could delete your order info, there's always a chance Etsy may retain it so you should (but probably won't) have a look at their privacy policy:
https://www.etsy.com/uk/legal/privacy
You of course have the right for your personal information and can do so by contacting me through the shop, and then I'll send you your name, address, email address and details of what you ordered and any conversations that may have taken place, as that is all the information I have and you will probably have this info already.
I do constantly review my privacy policy and will post the most up to date version here.
23 May 2018