SilviaLunastorta

Comics, Paper merch & Commissions

Ravenna, Italy · 1168 Sales

SilviaLunastorta

Comics, Paper merch & Commissions

Ravenna, Italy 1168 Sales On Etsy since 2014

5 out of 5 stars
(324)

Shop owner

Silvia

Contact

Silvia

Contact shop owner

Silvia

View all 39 items

About

My name is Silvia Lunastorta and I'm a geeky illustrator. After graduating from the Academy of Fine Art of Bologna in 2014, I decided to try the path of self-publishing. I started creating books and paper merchandise and opened this little shop, which gave me the chance to also work on commissioned artworks. Year by year my Etsy has grown up and hopefully it will become even bigger in the future.
I also have a Redbubble & Society6 where I sell mugs, t-shirts, tote bags, phone cases... and much more!

Shop members

  • Silvia S. Lunastorta

    Owner & Creator

  • Cristina Alvisi

    Shipper

Shop policies

Last updated on 24 October, 2017
Hello!

Please read and agree with my policies before purchasing any item. If something is not clear to you feel free to contact me by private message.

Thank you for choosing my shop!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 30 days of delivery
Ship items back within: 45 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
In case of damaged or undelivered item, please contact me. Is it possible to submit a refund or replacement request up to 60 days after your order has been shipped.

REPLACEMENTS and REFUNDS
In case of damaged or lost items I will be happy to send you a replacement / refund. However, if the error was not mine but due to a bad shipping service, it will not include the shipping costs. The shipping costs will be charged to the recipient / not refunded.

I will take charge of / refund both the item and the shipping costs only if the error was mine, so in case of wrong item or any damage that is clearly due to me (for example, if I forgot to put the safety rigid cardboard inside the envelop).

No refund or replacement will be applied on digital items and custom orders.
Shipping
All the orders come safely packed with a bubble envelop and a rigid cardboard in it, in order to protect the items from the weather and bending.

I use Poste Italiane service to ship my items. You can choose between two kind of services:
- The standard service, which usually take up to 7 days to deliver in Italy, 10-30 days to deliver in Europe and 30-60 days to deliver in the rest of the world.
- The priority service, which usually take up 3 days to deliver in Italy, 5-10 days to deliver in Europe and 7-15 days to deliver in the rest of the world.

Both services do not provide a tracking number, so if you prefer a registered mail service please contact me before placing the order. I will be happy to help you!