Announcement   Welcome to Silver Ink Tree, home of original handmade silver jewellery. Enjoy your visit and feel free to contact me with any enquiries!

Announcement

Welcome to Silver Ink Tree, home of original handmade silver jewellery. Enjoy your visit and feel free to contact me with any enquiries!

Anna Carter

Contact shop owner

Anna Carter

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Shop policies

Last updated on 01 August, 2012
Welcome to Silver Ink Tree, my handmade silver jewellery Etsy shop.

I really hope you enjoy browsing my shop and like what you see! Please check my sales and shipping policies before placing an order and order in plenty of time for custom orders.

More designs can be seen on my website www.silverinktree.com and I am happy to discuss commissions which can be listed via the Etsy store and bought online.
please contact me directly if you have any questions, queries or comments.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If there are any issues with your order, please contact me as soon as possible so the problem can be resolved before leaving your feedback.

All items are packaged securely before posting.

If an item needs to be altered once sent out it is returned and sent out at buyers expense.

For hygiene reasons, earrings cannot be refunded unless faulty.
Payment
You can pay via credit card using paypal, even without setting up an account.
Check out www.paypal.com for more information.

If you are new to etsy, check out etsy's handy payment guide here:
http://www.etsy.com/help_guide_checkout.php
Shipping
To UK addresses:
My jewellery is posted from the UK via Second Class Recorded Delivery with proof of postage. This postage method usually takes about 2-3 days for parcels sent to a UK address. If you would like to upgrade your postage to ‘special delivery’ (this method guarantees next day delivery and includes insurance) please get in touch for details on prices (small parcels are typically about £6 to post).

To International addresses:
International orders are sent via International Airmail with proof of postage. This can be upgraded to 'international signed for' - prices on enquiry. Most orders are made and dispatched within about a week but please take note of the making time specified in my shop listings and add at least two weeks onto this for international parcels (especially if your order is a gift required for a certain date).

Items sent via 'Special Delivery' or 'International Signed-for' are trackable whilst in the UK and include insurance but please note that Standard Airmail and UK recorded delivery do not include insurance – they simply provide proof of postage.
Additional policies and FAQs
I provide clear pictures to allow you to see my designs, but please bear in mind that they are taken in close up. Please pay close attention to the measurements provided for a true idea of size.

Photos taken are often the actual item you will receive, or what I deem to be a clear representation of the product. However, each of my pieces are handmade – no machines here! So please bear in mind that there may be very tiny differences between pieces.

All my jewellery is sent beautifully gift boxed with tissue paper for protection and ribbon – perfect to give directly as a present.

Care instructions are included with each piece and should be kept safe and referred to when you want to clean or polish your jewellery. It is also safe to clean Silver Ink Tree jewellery in an ultrasonic cleaning machine (unless the piece has set gem stones).