SiraCreative

This Privacy Policy describes how and when I, Sira, collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (e.g., for custom design services), if you contact me directly.

Note
As an Etsy seller, I do not have access to your full payment information (such as credit card numbers). All payments are processed through Etsy’s secure platform. For further details, refer to Etsy’s Privacy Policy.

Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
- As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
- If necessary, to comply with a legal obligation, court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- As necessary for the purpose of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests, such as:
1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy
I share information with Etsy as necessary to provide you with my services and comply with my obligations under Etsy's Seller Policy and Terms of Use.

Compliance with laws
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. If I transfer your personal information outside of the EU, I rely on Standard Contractual Clauses (SCCs) or other legally approved transfer mechanisms to ensure your data is protected in accordance with GDPR.

Cookies and Tracking Technologies
My Etsy store may use cookies and similar tracking technologies to provide a better browsing experience. However, these cookies are managed by Etsy, and any data collected through cookies is governed by Etsy’s Cookie Policy. If required by law, I will request your consent before using cookies or tracking technologies on my Etsy store.

Third-Party Data Protection
While I take every precaution to protect your personal data, I cannot be held responsible for data breaches, hacks, or security failures on platforms I do not control, such as Etsy or third-party hosting services. Please refer to the privacy policies of those platforms for more details on their data protection practices.

Your Rights
If you reside in certain territories, including the EU and California, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in specific cases. I describe these rights below:

Access
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Object
You can object to my processing of some of your information based on my legitimate interests. In such cases, I will continue to process your personal information only if I have compelling and legitimate grounds to do so or if it is necessary for legal reasons.

Compliance with US and EU Privacy Laws
I comply with relevant privacy laws in both the US and EU, including the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for US customers where applicable.

Policy Updates
I may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. In the event of significant changes, I will notify you through Etsy or other contact methods you have provided.

How to Contact Me
For purposes of data protection law, I, Sira, am the data controller of your personal information. If you have any questions or concerns, you may contact me at flairshinefs@gmail.com.